Lift Maintenance

{
  "id": "077980-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-08-17T10:38:01+01:00",
  "ocid": "ocds-h6vhtk-06e550",
  "buyer": {
    "id": "GB-COH-03284666",
    "name": "COASTLINE HOUSING LIMITED"
  },
  "tender": {
    "id": "ocds-h6vhtk-06e550",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "hasRenewal": true,
        "suitability": {
          "sme": true
        },
        "contractPeriod": {
          "endDate": "2030-03-31T23:59:59+01:00",
          "startDate": "2027-04-01T00:00:00+01:00",
          "maxExtentDate": "2032-03-31T23:59:59+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "42416100",
            "scheme": "CPV",
            "description": "Lifts"
          },
          {
            "id": "42419510",
            "scheme": "CPV",
            "description": "Parts of lifts"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          }
        ]
      }
    ],
    "title": "Lift Maintenance",
    "value": {
      "amount": 250000,
      "currency": "GBP",
      "amountGross": 300000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "hasDynamicPurchasingSystem": true
    },
    "description": "Coastline Housing Ltd is seeking Expressions of Interest (EOIs) from suitably qualified and experienced lift maintenance contractors to deliver maintenance and associated services for lift and lifting equipment across its housing portfolio.\nTo provide planned preventative maintenance, statutory servicing, emergency breakdown response, repairs, and associated lift maintenance services for Coastline Housing's lift and lifting equipment portfolio, including:\n•\tPlanned preventative maintenance (PPM) and statutory servicing.\n•\tEmergency breakdown response and call-out services.\n•\tResponsive repairs and replacement of components.\n•\tProvision of LOLER inspections where applicable or liaison with inspection bodies.\n•\tManagement of lift entrapment incidents.\n•\tSupply of technical advice relating to lifecycle replacement planning and asset condition.\n•\tAsset condition surveys.\n•\tLifecycle forecasting and replacement planning.\n•\tMajor component replacement recommendations.\n•\t Lift modernisation proposals\n•\tFull lift replacement and refurbishment solutions where required.\n•\tSuppliers are invited to provide details of their experience delivering maintenance, modernisation and replacement programmes within residential housing portfolios.\n•\tEnergy efficiency improvement opportunities.\n•\tElectronic reporting, certification and asset performance monitoring.\n•\tMaintaining safe, reliable and compliant operation of lift and lifting equipment across the housing portfolio.\nThe contract is intended to ensure the continued safe operation, reliability and statutory compliance of lift assets that provide essential access for residents, staff and visitors.\nThe portfolio currently comprises approximately:\n•\t19 Passenger Lifts\n•\t1 Wheelchair Lift\n•\t1 Powered Mobility Lift\n•\t2 Through Floor Lifts\n•\t2 Bath Hoists\n•\t1 Training Hoist\n•\t2 Fall Arrest Systems\n•\tFurther asset information will be made available during the tender stage, including:\nManufacturer and model details.\nAsset age and installation dates.\nLift type (traction, hydraulic, machine room less (MRL), platform lifts, etc.).\nService and breakdown history.\n Current maintenance arrangements.\nAsset condition information where available.\nSuppliers are invited to identify any additional asset information they would require to support accurate                                                            tender submissions and effective contract mobilisation.\nThe successful contractor will be expected to undertake planned preventative maintenance, statutory servicing, emergency breakdown response, repairs, condition reporting and associated compliance activities throughout the contract term.\nThe contractor will be required to work collaboratively with Coastline Housing to minimise downtime, improve equipment reliability and deliver a high standard of customer service.",
    "aboveThreshold": true,
    "mainProcurementCategory": "goods",
    "additionalProcurementCategories": [
      "services"
    ]
  },
  "parties": [
    {
      "id": "GB-COH-03284666",
      "name": "COASTLINE HOUSING LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK30",
        "country": "GB",
        "locality": "Redruth",
        "postalCode": "TR15 3RQ",
        "countryName": "United Kingdom",
        "streetAddress": "Coastline House 4 Barncoose Gateway Park"
      },
      "details": {
        "url": "https://www.coastlinehousing.co.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "03284666",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "marc.higgins@coastlinehousing.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PHYP-7343-GBBP",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "077980-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/077980-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-08-17T10:38:01+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-09-11T23:59:59+01:00",
        "description": "The geographical spread of properties across Cornwall presents logistical challenges which require effective planning and resource allocation.\nContractors must demonstrate:\n•\tExperience in maintaining residential lift portfolios.\n•\tAvailability of qualified and competent lift engineers.\n•\tCapability to provide emergency response services across Cornwall.\n•\tRobust health and safety management systems.\n•\tExperience of working within occupied residential environments.\n•\tAbility to provide electronic reporting and certification.\n•\tCommitment to environmental sustainability and social value.\nCoastline Housing Asset Profile\nThe lift and lifting equipment assets are located across various residential and communal buildings within Cornwall.\nThe portfolio currently comprises:\nAsset Type\tApproximate Quantity\nPassenger Lifts\t19\nWheelchair Lift\t1\nPowered Mobility Lift\t1\nThrough Floor Lifts\t2\nBath Hoists\t2\nTraining Hoist\t1\nFall Arrest Systems\t3\nAsset numbers are indicative only and may be subject to change during the contract term.\nMinimum Contractor Requirements\nInterested suppliers should be able to demonstrate:\n•\tExperience of working within occupied residential and social housing environments.\n•\tAbility to support vulnerable residents during equipment outages.\n•\tRobust customer service and complaints management procedures.\n•\tCyber security and data protection arrangements.\n•\tCompliance with UK GDPR requirements.\n•\tRelevant industry accreditation and certification.\n•\tCompliance with BS EN 81 and associated lift regulations.\n•\tMembership of LEIA or equivalent recognised industry body.\n•\tEvidence of lift engineer competency and training.\n•\tAppropriate health and safety accreditation.\n•\tPublic Liability Insurance.\n•\tEmployers Liability Insurance.\n•\tExperience delivering comparable contracts within social housing, local authority or public sector environments.\n•\tCapability to deliver emergency call-out services and engineer attendance within agreed response times.\nEnvironmental and Social Value Expectations\nContractors will be expected to:\n•\tMinimise travel emissions through effective route planning.\n•\tUtilise electronic reporting and certification.\n•\tRecycle lift components and waste materials wherever practical.\n•\tSupport local employment and skills development within Cornwall.\n•\tDemonstrate wider social value commitments throughout the contract.\nContract Mobilisation\nThe successful contractor will be expected to provide a comprehensive mobilisation plan prior to contract commencement.\n                    Market Engagement Questions\n•\tAre the proposed contract requirements clear and proportionate?\n•\tWhat contract duration would be most attractive to the market?\n•\tWhat mobilisation period would normally be required following contract award?\n•\tAre the proposed service requirements achievable across Cornwall?\n•\tWhat service level measures and key performance indicators would you recommend?\n•\tWhat innovations, technologies or reporting systems could improve service delivery?\n•\tWhat are the key operational risks associated with delivery of this contract?\n•\tAre there any barriers that may discourage supplier participation?\n•\tWhat social value initiatives could be delivered as part of this contract?\n•\tDo you have any recommendations that would improve the proposed procurement strategy?\nSuppliers are encouraged to provide any additional observations which may assist Coastline Housing in developing the final specification and procurement documentation.\nYour submission should include:\n•\tCompany name and contact details.\n•\tSummary of relevant experience.\n•\tResponses to Market Engagement Questions.\n•\tDetails of similar contracts delivered within the last five years.\n•\tRelevant accreditations and certifications.\n•\tConfirmation of capacity to deliver services across Cornwall.\n•\tDetails of emergency response capability.\n•\tDetails of social value and environmental initiatives.\n•\tAny observations or recommendations regarding the proposed procurement."
      }
    ]
  },
  "initiationType": "tender"
}