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Find a TenderAwardedContract details notice
Published 5 Dec 2025, 10:45 GMT

Official UK procurement notice

Lift maintenance and servicing for Hertfordshire, Norfolk and Suffolk

Official notice

Authority: The Police and Crime Commissioner for Hertfordshire (Police & fire)·Consortium: 3 public authorities

2 lotsServicesOpen procedureAbove thresholdSME suitable
Sectors: Repair & Maintenance (50) Delivery: East of England (UKH)
Published estimate£400,000total for 2 lots · £480,000 inc. VAT
Submissions closed 6 Jan 2026awarded 6 Mar 2026
Awarded to Stannah Lift Services Limited3 awards
Contract term 2 yrsends 3 Feb 2028 · up to 3 Feb 2029 with extensions · starts 4 Feb 2026

What is being bought2 lots · detail below

Published requirement description

Lift maintenance and servicing for Hertfordshire, Norfolk and Suffolk police estates

  • The authority expects to re-tender this requirement around 1 Sept 2027, 23:59 BST.

CPV: Lift-maintenance services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£400,000 together) · same evaluation weights on every lot
Lot #1Lifts PPM and Reactive Repairs for Hertfordshire ConstabularyAwardedRenewal 2 yrsSMEPublished value£300,000

Lifts PPM and Reactive Repairs for police premises within the Hertfordshire County

Contract period: 4 Feb 2026 – 3 Feb 2028 (2 yrs) · up to 3 Feb 2029 with extensionsValue: £300,000 exc. VAT · £360,000 inc. VAT
Eligibility: SME eligible
Extensions: 1 x 12 month's extension
50750000 Lift-maintenance services
Lot #2Lifts PPM and Reactive Repairs for Norfolk and Suffolk ConstabulariesAwardedRenewal 2 yrsSMEPublished value£100,000

Lifts PPM and Reactive Repairs for police premises in Norfolk and Suffolk Counties

Contract period: 4 Feb 2026 – 3 Feb 2028 (2 yrs) · up to 3 Feb 2029 with extensionsValue: £100,000 exc. VAT · £120,000 inc. VAT
Eligibility: SME eligible
Extensions: 1 x 12 month's extension
50750000 Lift-maintenance services

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 80%Price: 20%
Published sub-criteria (2)
  • Quality, Technical and Social Value: 80%
  • Price submission: 20%
Published award criteria (2)
  • Price submission: Price for the duration of the contract and extensions
  • Quality, Technical and Social Value: Quality, technical and social value responses
Lot distribution rule: Lot 1: Hertfordshire Lot 2: Norfolk and Suffolk
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 Sept 2027
First published
5 Dec 2025, 10:45 GMT
Last source update
21 May 2026, 12:11 BST
Award evaluation window
Submission end – 3 Feb 2026
Authority reference
C19974
FTS notice number
2025/S 000-080031
Latest notice
Contract details notice (UK7)
Classification (CPV)
Lift-maintenance services
Delivery area
East of England (UKH)
Official registry OCID
ocds-h6vhtk-05ef66 Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
6 Jan 2026, 14:00 GMT
Clarification deadline
6 Jan 2026, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

7force.force.com ↗

Timeline

5 Dec 2025 → 21 May 2026 · 8 dates
  1. Tender notice published321 days ago
    5 Dec 2025, 10:45 GMT
  2. Clarification questions by289 days ago
    6 Jan 2026, 12:00 GMT
  3. Submission deadline289 days ago
    6 Jan 2026, 14:00 GMT
  4. Award decision expected by261 days ago
    3 Feb 2026, 23:59 GMT
  5. Contract starts261 days ago
    4 Feb 2026
  6. Assessment summaries sent224 days ago
    13 Mar 2026
  7. Standstill ends157 days ago
    18 May 2026, 23:59 BST
  8. Latest notice published154 days ago
    21 May 2026, 12:11 BST

Notice history

5 events · 3 releases on Find a Tender · since 5 Dec 2025
  1. Tender notice published
    5 Dec 2025, 10:45 GMT
    UK4
  2. Contract award notice published
    7 May 2026, 15:48 BST
    UK6
  3. Status changed to complete
    7 May 2026, 15:48 BST
  4. Contract signature expected
    20 May 2026, 23:59 BST
    scheduled
  5. Contract details notice published
    21 May 2026, 12:11 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £228,8082 awards exc. VAT
Bids received 53 from SMEs
Contracts signed 1latest 20 Apr 2026
Awarded toValueDateStatus
Lot 1 · Lifts PPM and Reactive Repairs for Hertfordshire Constabulary1 award
Stannah Lift Services LimitedProvision of lift PPM and reactive repairs for Hertfordshire Constabulary20 May 2026 – 19 Apr 2028 · up to 19 Apr 2029Extensions: one x 12 months option£91,7186 Mar 2026standstill to 18 May 2026Standstill
Lot 2 · Lifts PPM and Reactive Repairs for Norfolk and Suffolk Constabularies1 award
Stannah Lift Services LimitedProvision of lift PPM and reactive repairs for Norfolk and Suffolk Constabularies20 May 2026 – 19 Apr 2028 · up to 19 Apr 2030Extensions: 1+1 year basis£137,0916 Mar 2026standstill to 18 May 2026Standstill
Across several lots1 award
Stannah Lift Services Limited£227,090 †—Awarded

Contracts

  • REACTIVE AND PLANNED MAINTENANCE AGREEMENT FOR GOODS AND PASSENGER LIFTS FOR THE POLICE AND CRIME COMMISSIONER FOR HERTFORDSHIRE, NORFOLK AND SUFFOLK · Stannah Lift Services Limited

    Signed
    20 Apr 2026
    Value
    £227,090
    Period
    20 May 2026 – 19 Apr 2028 · up to 19 Apr 2029 with extensions
    Status
    active
    Extensions
    1 x 12months

    No agreed KPIs: KPIs being set at the inception meeting

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Lifts PPM and Reactive Repairs for Hertfordshire Constabulary3final-stage tenders20—
2 · Lifts PPM and Reactive Repairs for Norfolk and Suffolk Constabularies2final-stage tenders10—

Contracting authority & participating public bodies

3 public bodies on the notice

The Police and Crime Commissioner for Hertfordshire

Contracting authorityPublic authority - sub-central government GB-PPON: PPMD-2748-DXXY Harpenden Police Station, 13 Vaughan Road, Harpenden, East of England, AL5 4GZContact name, email, phone

Consortium members and other public bodies

Bidders & participating suppliers

1 commercial party on the notice
  • Stannah Lift Services LimitedAwarded supplierGB-PPON: PLRW-8315-JYBW Watt Close East Portway, Andover, South East, SP10 3SDContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender