Official UK procurement notice
Lift Maintenance and Repairs Services
Authority: Great Places Housing Group (Housing)
What is being bought
Published requirement descriptionFor passenger lifts, platform lifts, step lifts, through-floor lifts, and stair lifts installed within the Employer's Properties, the Contractor will complete to best industry practice:
- Scheduled Lift Servicing
- Reactive maintenance / responsive repairs
- 24/7/365 1 hour entrapment response
CPV: Elevators and conveyors · Lift-maintenance services · Lifts, skip hoists, hoists, escalators and moving walkways · Parts of lift, skip hoists or escalators · Parts of lifts · Stairlifts
The lotProcurement structure
single lot · value publishedLot #1AwardedPublished value£1,350,000
- Economic & financial standing
Full information is accessible through ProContract.
In summary this includes:
-Meet Safeguarding requirements
-Pass a satisfactory credit check
- Pass requirements for data protection
-Confirm they are a Real Living Wage supplier or willing to pay in line with Real Living Wage rates.
- agree to the obligations set out in the Associated Tender Documents
- Technical & professional ability
Full information is accessible through ProContract.
In summary this includes:
- must be able to work on all the systems of lifts detailed in the associated tender documents.
- ability to attend the four Great Places regions within 60 minutes of notification.
- All lift engineers must hold a minimum NVQ Level 3 in Lift Maintenance or Lift Engineering
- Lift engineers must have completed LEIA-accredited courses, such as EOR 202 (Basic Lift Safety).
- Employees responsible for issuing test certificates must hold NVQ Level 4 Test Engineers or equivalent.
- All operatives shall have received appropriate health and safety training and passed an approved site safety passport scheme such as the CSCS scheme.
- evidence ISO 9001 certification.
- evidence CHAS membership.
- confirm that they are an LEIA member.
- Pass requirements for cyber security
- agree to the obligations set out in the Associated Tender Documents
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality
- Price
- Economic & financial standing
Full information is accessible through ProContract.
In summary this includes:
-Meet Safeguarding requirements
-Pass a satisfactory credit check
- Pass requirements for data protection
-Confirm they are a Real Living Wage supplier or willing to pay in line with Real Living Wage rates.
- agree to the obligations set out in the Associated Tender Documents
- Technical & professional ability
Full information is accessible through ProContract.
In summary this includes:
- must be able to work on all the systems of lifts detailed in the associated tender documents.
- ability to attend the four Great Places regions within 60 minutes of notification.
- All lift engineers must hold a minimum NVQ Level 3 in Lift Maintenance or Lift Engineering
- Lift engineers must have completed LEIA-accredited courses, such as EOR 202 (Basic Lift Safety).
- Employees responsible for issuing test certificates must hold NVQ Level 4 Test Engineers or equivalent.
- All operatives shall have received appropriate health and safety training and passed an approved site safety passport scheme such as the CSCS scheme.
- evidence ISO 9001 certification.
- evidence CHAS membership.
- confirm that they are an LEIA member.
- Pass requirements for cyber security
- agree to the obligations set out in the Associated Tender Documents
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 1 Jul 2025, 16:19 BST
- Last source update
- 18 Jun 2026, 10:05 BST
- Award evaluation window
- Submission end – 28 Nov 2025
- Authority reference
DN780423- FTS notice number
2025/S 000-059434- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-055702Find a Tender- Contract terms summary
Invoices will be validated against orders completed in Great Places Contractor Portal. It is a mandatory requirement to use the GPHG Contractor Portal. All invoices must be sent to [email protected] quoting a valid purchase order number.
Subject to the Employer's right to withhold or dispute any amount, the Employer will pay the Contractor within 30 calendar days from receipt of an undisputed invoice.
- Risks
- Supply chain delays
- Engineer unavailability
- Obsolescence and ageing equipment
- Adjustments or additions to statutory obligations or regulations
- Inadequate record keeping
- Lift asset access issues
- Closed protocol systems
- Capacity for scalability
How it was run
Official notice- Submission deadline
- 20 Oct 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
1 Jul 2025 → 18 Jun 2026 · 10 dates- Planning notice published1 Jul 2025, 16:19 BST
- Market engagement14 Jul 2025, 23:59 BST
The objectives of this PME are to understand:
- Supplier capacity
- Suitable pricing mechanisms
- Scope of services
We invite suppliers to complete an online survey, accessible via desktop or mobile:
forms.office.com/e/6BR8uRtSnY ↗
The survey should take approximately 15 minutes to complete. Responses are anonymous by default, but you may leave your contact details if you wish to be notified when the tender is published.
Respondents must declare any actual, potential or perceived conflicts of interest.
Deadline for responses: Monday 14th July 2025
Great Places reserves the right to extend this deadline at its discretion.
Great Places reserves the right to conduct additional preliminary market engagement notice not described in this notice to help meet the objectives of the PME.
This notice is issued in accordance with Sections 16 and 17 of the Procurement Act 2023 and is for preliminary market engagement only. It is not a call for competition.
Participation in this exercise is voluntary and not a prerequisite for bidding in any future procurement. The formal tender process will be conducted in accordance with the Procurement Act 2023 and associated regulations.
- Next notice expected18 Aug 2025, 23:59 BST
- Tender notice published396 days ago24 Sept 2025, 16:57 BST
- Submission deadline370 days ago20 Oct 2025, 12:00 BST
- Award decision expected by331 days ago28 Nov 2025, 23:59 GMT
- Assessment summaries sent315 days ago15 Dec 2025
- Standstill ends305 days ago24 Dec 2025, 23:59 GMT
- Contract starts294 days ago5 Jan 2026
- Latest notice published129 days ago18 Jun 2026, 10:05 BST
Notice history
10 events · 4 releases on Find a Tender · since 1 Jul 2025- Preliminary market engagement notice published1 Jul 2025, 16:19 BSTUK2
- Tender notice published24 Sept 2025, 16:57 BSTUK4
- Published value updated to £1,350,00024 Sept 2025, 16:57 BSTwas £1,000,000
- Status changed to active24 Sept 2025, 16:57 BST
- Procurement method changed24 Sept 2025, 16:57 BST
- Deadline published: 20 Oct 2025, 12:00 BST24 Sept 2025, 16:57 BST
- Contract award notice published15 Dec 2025, 15:43 GMTUK6
- Status changed to complete15 Dec 2025, 15:43 GMT
- Contract signature expected15 Jan 2026, 23:59 GMTscheduled
- Contract details notice published18 Jun 2026, 10:05 BSTUK7
Routine re-releases (4)
- 2025-07: 1 release · 1 Jul 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| PICKERINGS EUROPE LIMITEDLift Maintenance & Repairs Contract2 Mar 2026 – 1 Mar 2031Options: GPHG may exercise the following options while the contract is valid: a) Successful suppliers may be invited to quote for installation works. b) Suppliers may deliver additional services/works or location that are in keeping with the nature of the contract for presently unknown variables, such as: > to support other departments within Great Places > to help to meet carbon net zero objectives > supporting any incoming or new regulatory and legislative changes > in cases of urgency > supply chain delays > in cases of an alternative contract failure or termination > in cases of GPHG staff absence or illness c) in the event GPHG acquires additional stock, e.g. through merger, contract or other acquisition, then GPHG reserves the right to extend the contract by a further period of 1 year and up to 50% value. d) All bids are to remain valid for a period of 6 months. In consideration of the identified known risks to contract performance: - Supply chain delays - Engineer unavailability - Obsolescence and ageing equipment - Adjustments or additions to statutory obligations or regulations - Inadequate record keeping - Lift asset access issues - Closed protocol systems - Capacity for scalability | £1,078,452 | 15 Dec 2025 | Awarded |
Contracts
Lift Maintenance & Repairs Contract · PICKERINGS EUROPE LIMITED
- Signed
- 1 Apr 2026
- Value
- £1,078,452
- Period
- 1 Apr 2026 – 31 Mar 2031
- Status
- active
5 agreed KPIs: Number of pre-planned maintenance visits completed · Emergency call-outs attended within 60 minutes · Non-emergency call-outs attended within 2 hours …
- Number of pre-planned maintenance visits completed, Jobs completed on time with adequate notes and variation detail as a % of all jobs against the planned programme. Evidence: Contractor Portal. Supplier report. Target: 0 =
- Emergency call-outs attended within 60 minutes, Percentage of passenger entrapments or GP perceived emergencies attended within 60 minutes of notification measured against all emergency call-outs. Evidence: Contractor Portal. Supplier report. Target: 0 =
- Non-emergency call-outs attended within 2 hours, Percentage of non-entrapment and other call-outs attended within two hours of notification measured against all non-emergency call-outs. Evidence: Contractor Portal. Supplier report. Target: 0 =
- Compliance Documentation Completion, Insurance and accreditation maintained at the required levels and evidenced to Great Places on an annual basis. Evidence: Contract Management records. Target: 0 = Not provided 2 = Provided late or incomplete 3 = Provided on time and complete
- Quality Assurance Score, Observations received from LOLER inspections. Number of observations identified from LOLER inspections due to contractor error or failure, as a percentage against all assets. Evidence: Contractor report. Inspector report. Target: 0 = >50% 1 = 40% 2 = 30% 3 = 20%
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 14final-stage tenders | 10 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- PICKERINGS EUROPE LIMITEDAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications Available through Procontract project reference DN780423.
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender