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AwardedFind a Tender · award

Le Shuttle Catering Tender

Buyer: Eurotunnel Staff Catering Tender →

BuyerEurotunnel Staff Catering Tender
StatusAwarded
DeadlineNot published
ValueValue not published
Published18 May 2025

What is being bought

Le Shuttle is an internationally renowned part of Getlink, formerly Eurotunnel. Le Shuttle's international transport hub in Folkestone operations 24/7 every day of the year. There is scope for the successful contractor to develop both the service concepts and the facilities themselves on site. The current contract with ISS has reached its maximum tenure and Le Shuttle are tendering their services with a specific view to find an innovative trading partner to help develop both the facilities and the staff catering and vending services in the two restaurants and buildings on site. A high quality offer is essential, as is the ability to deliver parity of service with their sister operation in France at Calais. Le Shuttle are launching a market engagement exercise to discuss potential service styles, design options and the future partnership with prospective bidders on the 20th of March 2024. The 'Meet the Buyer' event will be held at the Folkestone terminal. The deadline for submitting

Delivery location

UKJ44

Categories

Vending machines 42933000Canteen and catering services 55500000Canteen services 55510000Canteen and catering services 55500000

Lot details

Lot 1

Le Shuttle is an internationally renowned part of Getlink, formerly Eurotunnel. Le Shuttle's international transport hub in Folkestone operations 24/7 every day of the year. There is scope for the successful contractor to develop both the service concepts and the facilities themselves on site. The current contract with ISS has reached its maximum tenure and Le Shuttle are tendering their services with a specific view to find an innovative trading partner to help develop both the facilities and the staff catering and vending services in the two restaurants and buildings on site. A high quality offer is essential, as is the ability to deliver parity of service with their sister operation in France at Calais. Le Shuttle are launching a market engagement exercise to discuss potential service styles, design options and the future partnership with prospective bidders on the 20th of March 2024. The 'Meet the Buyer' event will be held at the Folkestone terminal. The deadline for submitting interest in attending the event is 1pm on the 18th of March. Following the engagement exercise, an Open Tender process will commence on the 2nd of April 2024 with a tender return date of 9th May 2024. The contract start date is 1st August 2024 and is for an initial three-year term ending on 31st July 2027. There is a requirement for regular performance reviews and a break clause to support both parties should the relationship not prosper. There is an option for a further two years of tenure beyond this date by mutual agreement and the extension is based on qualitative and financial performance.The process is being managed by Andrew Etherington, Principal Consultant and Founder of Andrew Etherington Associates; Andrew is working with Cohesion Consulting in this process. The tender will be fully managed via in-tend; to register interest in the opportunity, please register via this link: https://in-tendhost.co.uk/cohesionconsulting/aspx/Home.The projected turnover for the five-year contract is expected to be circa £1,000,000

Statuscancelled

Award criteria
cost — 30

What is included

ItemCategoryQuantity
1Canteen and catering services, Canteen services, Vending machinesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 42. The category anchor is Vending machines (42933000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 423,0194 median · 52 average (1,181 of 3,019 with a bid count)5.9 average (1,275 of 3,019 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKJ446Not published1 average (1 of 6 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Eurotunnel Catering Services Award

Statusactive
SupplierOCS

Contracts

Eurotunnel Catering Services Award

Statusactive
Value£570,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0445ea
Latest release ID022420-2025
Latest release timestampSun May 18 2025 13:37:46 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
18 May 2025award, contract022420-2025
6 Mar 2024tender007146-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "022420-2025",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 2,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 0,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 0,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 2,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2025-05-18T14:37:46+01:00",
  "ocid": "ocds-h6vhtk-0445ea",
  "buyer": {
    "id": "GB-FTS-148369",
    "name": "Eurotunnel Staff Catering Tender"
  },
  "awards": [
    {
      "id": "022420-2025-CCL_021-1",
      "title": "Eurotunnel Catering Services Award",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-148370",
          "name": "OCS"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "CCL_021",
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      {
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        "status": "cancelled",
        "hasOptions": false,
        "description": "Le Shuttle is an internationally renowned part of Getlink, formerly Eurotunnel. Le Shuttle's international transport hub in Folkestone operations 24/7 every day of the year. There is scope for the successful contractor to develop both the service concepts and the facilities themselves on site. The current contract with ISS has reached its maximum tenure and Le Shuttle are tendering their services with a specific view to find an innovative trading partner to help develop both the facilities and the staff catering and vending services in the two restaurants and buildings on site. A high quality offer is essential, as is the ability to deliver parity of service with their sister operation in France at Calais. Le Shuttle are launching a market engagement exercise to discuss potential service styles, design options and the future partnership with prospective bidders on the 20th of March 2024. The 'Meet the Buyer' event will be held at the Folkestone terminal. The deadline for submitting interest in attending the event is 1pm on the 18th of March. Following the engagement exercise, an Open Tender process will commence on the 2nd of April 2024 with a tender return date of 9th May 2024. The contract start date is 1st August 2024 and is for an initial three-year term ending on 31st July 2027. There is a requirement for regular performance reviews and a break clause to support both parties should the relationship not prosper. There is an option for a further two years of tenure beyond this date by mutual agreement and the extension is based on qualitative and financial performance.The process is being managed by Andrew Etherington, Principal Consultant and Founder of Andrew Etherington Associates; Andrew is working with Cohesion Consulting in this process. The tender will be fully managed via in-tend; to register interest in the opportunity, please register via this link: https://in-tendhost.co.uk/cohesionconsulting/aspx/Home.The projected turnover for the five-year contract is expected to be circa £1,000,000",
        "awardCriteria": {
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              "type": "cost",
              "description": "30"
            }
          ]
        }
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    ],
    "items": [
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          "description": "Eurotunnel UK Terminal / Folkestone, Kent CT18 8XY / United Kingdom"
        },
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          {
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        ],
        "additionalClassifications": [
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          },
          {
            "id": "55510000",
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            "description": "Canteen services"
          },
          {
            "id": "42933000",
            "scheme": "CPV",
            "description": "Vending machines"
          }
        ]
      }
    ],
    "title": "Le Shuttle Catering Tender",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Le Shuttle is an internationally renowned part of Getlink, formerly Eurotunnel. Le Shuttle's international transport hub in Folkestone operations 24/7 every day of the year. There is scope for the successful contractor to develop both the service concepts and the facilities themselves on site. The current contract with ISS has reached its maximum tenure and Le Shuttle are tendering their services with a specific view to find an innovative trading partner to help develop both the facilities and the staff catering and vending services in the two restaurants and buildings on site. A high quality offer is essential, as is the ability to deliver parity of service with their sister operation in France at Calais. Le Shuttle are launching a market engagement exercise to discuss potential service styles, design options and the future partnership with prospective bidders on the 20th of March 2024. The 'Meet the Buyer' event will be held at the Folkestone terminal. The deadline for submitting",
    "classification": {
      "id": "55500000",
      "scheme": "CPV",
      "description": "Canteen and catering services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-148369",
      "name": "Eurotunnel Staff Catering Tender",
      "roles": [
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      ],
      "address": {
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        "locality": "Folkestone",
        "postalCode": "CT18 8XY ",
        "countryName": "United Kingdom",
        "streetAddress": "Eurotunnel UK Terminal"
      },
      "details": {
        "url": "http://www.cohesionconsulting.co.uk",
        "buyerProfile": "https://in-tendhost.co.uk/cohesionconsulting/aspx/Home",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "Private Business"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Eurotunnel Staff Catering Tender"
      },
      "contactPoint": {
        "name": "Procurement Team",
        "email": "info@cohesionconsulting.co.uk"
      }
    },
    {
      "id": "GB-FTS-148370",
      "name": "OCS",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKH14",
        "locality": "Ipswich",
        "postalCode": "IP3 9SJ",
        "countryName": "United Kingdom",
        "streetAddress": "New Century House, The Havens"
      },
      "details": {
        "url": "https://ocs.com/uk/",
        "scale": "large"
      },
      "identifier": {
        "legalName": "OCS"
      }
    },
    {
      "id": "GB-FTS-73686",
      "name": "Cohesion Consulting Ltd",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Royal Tunbridge Wells",
        "postalCode": "TN1 1QU",
        "countryName": "United Kingdom",
        "streetAddress": "16 Mount Pleasant"
      },
      "details": {
        "url": "http://www.Cohesionconsulting.co.uk"
      },
      "identifier": {
        "legalName": "Cohesion Consulting Ltd"
      },
      "contactPoint": {
        "email": "info@Cohesionconsulting.co.uk"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "022420-2025-CCL_021-1",
      "title": "Eurotunnel Catering Services Award",
      "value": {
        "amount": 570000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "022420-2025-CCL_021-1",
      "dateSigned": "2025-01-18T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (2 releases)
18 May 2025 · 022420-2025 · award, contract
{
  "id": "022420-2025",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 2,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 0,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 0,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 2,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2025-05-18T14:37:46+01:00",
  "ocid": "ocds-h6vhtk-0445ea",
  "buyer": {
    "id": "GB-FTS-148369",
    "name": "Eurotunnel Staff Catering Tender"
  },
  "awards": [
    {
      "id": "022420-2025-CCL_021-1",
      "title": "Eurotunnel Catering Services Award",
      "status": "active",
      "suppliers": [
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          "id": "GB-FTS-148370",
          "name": "OCS"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "CCL_021",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Le Shuttle is an internationally renowned part of Getlink, formerly Eurotunnel. Le Shuttle's international transport hub in Folkestone operations 24/7 every day of the year. There is scope for the successful contractor to develop both the service concepts and the facilities themselves on site. The current contract with ISS has reached its maximum tenure and Le Shuttle are tendering their services with a specific view to find an innovative trading partner to help develop both the facilities and the staff catering and vending services in the two restaurants and buildings on site. A high quality offer is essential, as is the ability to deliver parity of service with their sister operation in France at Calais. Le Shuttle are launching a market engagement exercise to discuss potential service styles, design options and the future partnership with prospective bidders on the 20th of March 2024. The 'Meet the Buyer' event will be held at the Folkestone terminal. The deadline for submitting interest in attending the event is 1pm on the 18th of March. Following the engagement exercise, an Open Tender process will commence on the 2nd of April 2024 with a tender return date of 9th May 2024. The contract start date is 1st August 2024 and is for an initial three-year term ending on 31st July 2027. There is a requirement for regular performance reviews and a break clause to support both parties should the relationship not prosper. There is an option for a further two years of tenure beyond this date by mutual agreement and the extension is based on qualitative and financial performance.The process is being managed by Andrew Etherington, Principal Consultant and Founder of Andrew Etherington Associates; Andrew is working with Cohesion Consulting in this process. The tender will be fully managed via in-tend; to register interest in the opportunity, please register via this link: https://in-tendhost.co.uk/cohesionconsulting/aspx/Home.The projected turnover for the five-year contract is expected to be circa £1,000,000",
        "awardCriteria": {
          "criteria": [
            {
              "name": "cost",
              "type": "cost",
              "description": "30"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
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        "deliveryLocation": {
          "description": "Eurotunnel UK Terminal / Folkestone, Kent CT18 8XY / United Kingdom"
        },
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            "id": "55500000",
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            "scheme": "CPV",
            "description": "Canteen services"
          },
          {
            "id": "42933000",
            "scheme": "CPV",
            "description": "Vending machines"
          }
        ]
      }
    ],
    "title": "Le Shuttle Catering Tender",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Le Shuttle is an internationally renowned part of Getlink, formerly Eurotunnel. Le Shuttle's international transport hub in Folkestone operations 24/7 every day of the year. There is scope for the successful contractor to develop both the service concepts and the facilities themselves on site. The current contract with ISS has reached its maximum tenure and Le Shuttle are tendering their services with a specific view to find an innovative trading partner to help develop both the facilities and the staff catering and vending services in the two restaurants and buildings on site. A high quality offer is essential, as is the ability to deliver parity of service with their sister operation in France at Calais. Le Shuttle are launching a market engagement exercise to discuss potential service styles, design options and the future partnership with prospective bidders on the 20th of March 2024. The 'Meet the Buyer' event will be held at the Folkestone terminal. The deadline for submitting",
    "classification": {
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  },
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      },
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    }
  ],
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}
6 Mar 2024 · 007146-2024 · tender
{
  "id": "007146-2024",
  "tag": [
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  ],
  "date": "2024-03-06T10:09:51Z",
  "ocid": "ocds-h6vhtk-0445ea",
  "buyer": {
    "id": "GB-FTS-106963",
    "name": "Le Shuttle Staff Catering Tender"
  },
  "tender": {
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        },
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        "description": "Le Shuttle is an internationally renowned part of Getlink, formerly Eurotunnel. Le Shuttle's international transport hub in Folkestone operations 24/7 every day of the year. There is scope for the successful contractor to develop both the service concepts and the facilities themselves on site. The current contract with ISS has reached its maximum tenure and Le Shuttle are tendering their services with a specific view to find an innovative trading partner to help develop both the facilities and the staff catering and vending services in the two restaurants and buildings on site. A high quality offer is essential, as is the ability to deliver parity of service with their sister operation in France at Calais. Le Shuttle are launching a market engagement exercise to discuss potential service styles, design options and the future partnership with prospective bidders on the 20th of March 2024. The 'Meet the Buyer' event will be held at the Folkestone terminal. The deadline for submitting interest in attending the event is 1pm on the 18th of March. Following the engagement exercise, an Open Tender process will commence on the 2nd of April 2024 with a tender return date of 9th May 2024. The contract start date is 1st August 2024 and is for an initial three-year term ending on 31st July 2027. There is a requirement for regular performance reviews and a break clause to support both parties should the relationship not prosper. There is an option for a further two years of tenure beyond this date by mutual agreement and the extension is based on qualitative and financial performance.The process is being managed by Andrew Etherington, Principal Consultant and Founder of Andrew Etherington Associates; Andrew is working with Cohesion Consulting in this process. The tender will be fully managed via in-tend; to register interest in the opportunity, please register via this link: https://in-tendhost.co.uk/cohesionconsulting/aspx/Home.The projected turnover for the five-year contract is expected to be circa £1,000,000",
        "contractPeriod": {
          "durationInDays": 1080
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
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        "deliveryLocation": {
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        },
        "deliveryAddresses": [
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            "region": "UKJ44"
          }
        ],
        "additionalClassifications": [
          {
            "id": "55500000",
            "scheme": "CPV",
            "description": "Canteen and catering services"
          },
          {
            "id": "55510000",
            "scheme": "CPV",
            "description": "Canteen services"
          },
          {
            "id": "42933000",
            "scheme": "CPV",
            "description": "Vending machines"
          }
        ]
      }
    ],
    "title": "Le Shuttle Catering Tender",
    "status": "active",
    "bidOpening": {
      "date": "2024-05-09T13:00:00+01:00",
      "address": {
        "streetAddress": "An opening ceremony will be used, so any bids submitted before the deadline cannot be accessed until after 1pm on the day."
      }
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2024-05-09T13:00:00+01:00"
    },
    "description": "Le Shuttle is an internationally renowned part of Getlink, formerly Eurotunnel. Le Shuttle's international transport hub in Folkestone operations 24/7 every day of the year. There is scope for the successful contractor to develop both the service concepts and the facilities themselves on site. The current contract with ISS has reached its maximum tenure and Le Shuttle are tendering their services with a specific view to find an innovative trading partner to help develop both the facilities and the staff catering and vending services in the two restaurants and buildings on site. A high quality offer is essential, as is the ability to deliver parity of service with their sister operation in France at Calais. Le Shuttle are launching a market engagement exercise to discuss potential service styles, design options and the future partnership with prospective bidders on the 20th of March 2024. The 'Meet the Buyer' event will be held at the Folkestone terminal. The deadline for submitting",
    "tenderPeriod": {
      "endDate": "2024-03-18T13:00:00Z"
    },
    "hasRecurrence": false,
    "reviewDetails": "Details on review procedures are available from Cohesion Consulting.",
    "classification": {
      "id": "55500000",
      "scheme": "CPV",
      "description": "Canteen and catering services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "written"
    ],
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "None applied."
        }
      ]
    },
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-106963",
      "name": "Le Shuttle Staff Catering Tender",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ44",
        "locality": "Folkestone",
        "postalCode": "CT18 8XY ",
        "countryName": "United Kingdom",
        "streetAddress": "Eurotunnel UK Terminal"
      },
      "details": {
        "url": "http://www.cohesionconsulting.co.uk",
        "buyerProfile": "https://in-tendhost.co.uk/cohesionconsulting/aspx/Home",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "Private Business"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Le Shuttle Staff Catering Tender"
      },
      "contactPoint": {
        "url": "https://in-tendhost.co.uk/cohesionconsulting/aspx/Home",
        "name": "Procurement Team",
        "email": "info@cohesionconsulting.co.uk"
      }
    },
    {
      "id": "GB-FTS-73686",
      "name": "Cohesion Consulting Ltd",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Royal Tunbridge Wells",
        "postalCode": "TN1 1QU",
        "countryName": "United Kingdom",
        "streetAddress": "16 Mount Pleasant"
      },
      "details": {
        "url": "http://www.Cohesionconsulting.co.uk"
      },
      "identifier": {
        "legalName": "Cohesion Consulting Ltd"
      },
      "contactPoint": {
        "email": "info@Cohesionconsulting.co.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}