Official UK procurement notice
KMMH, KCHFT, MCH - Linen and Laundry Services
Authority: Kent and Medway Mental Health NHS Trust (Central government)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionKent & Medway Mental Health NHS Trust, acting as the lead organisation in collaboration with Kent Community Health NHS Foundation Trust and Medway Community Healthcare (collectively the “Contracting Authorities”), has awarded a contract for the provision of Linen & Laundry Services.
The Contracting Authorities awarded this contract following the conclusion of an Open Procedure under the Procurement Act 2023 and the its Standing Financial Instructions.
The supplier will provide a fully inclusive Linen and Laundry Service to deliver the following:
- Provision of Clean Linen to point of use (department and ward level);
- Collection and processing of Used Linen from point of use (department and ward level); and
- Repairs and alterations to Linen and uniforms
The Linen and Laundry Service shall be provided ensuring that there is an adequate supply of Linen available at each of the relevant properties, 24 hours per day, 365 days per year.
A high standard is required for our patients, visitors and staff to reflect the requirements of the client, the care quality commission (CQC) and NHS Patient lead assessments of the care environment (PLACE).
The Contracting Authorities awarded one joint Contract for the provision of all services detailed in its Specification.
Please note that Medway Community Healthcare is not a public authority, and it is therefore not possible to provide their details within the "Contracting Authorities" section of this notice as they do not have an account on the Central Digital Platform. We have therefore provided the full details below:
Contracting Authorities:
- Kent and Medway Mental Health NHS Trust
Public Procurement Organisation Number: PNZR-1968-PDPD
Priority house, Hermitage Lane
Maidstone
Kent
ME16 9PH
United Kingdom
Email: [email protected]
Website: www.kentmedwaymentalhealth.nhs.uk ↗
Region: UKJ46 - West Kent
Organisation type: Public authority - central government
- Kent Community Health NHS Foundation Trust
Public Procurement Organisation Number: PHVC-1716-LBDJ
Trinity House, 110 - 120 Upper Pemberton,
Ashford
TN25 4AZ
United Kingdom
Email: [email protected]
Website: www.kentcht.nhs.uk ↗
Region: UKJ45 - Mid Kent
Organisation type: Public authority - central government
- Medway Community Healthcare
Public Procurement Organisation Number: N/A
21 Bailey Drive, Gillingham Business Park
Gillingham
ME8 0PZ
United Kingdom
Email: [email protected]
Website: www.medwaycommunityhealthcare.nhs.uk ↗
Region: UKJ41 - Medway
Organisation type: Community Interest Company
- The authority expects to re-tender this requirement around 31 Mar 2029, 23:59 BST.
- No preliminary market engagement: Preliminary market engagement has not been undertaken due to a compressed procurement timeline driven by the expiry of the current contract, the need to maintain uninterrupted linen and laundry services, and internal governance deadlines. The Trusts have a clearly defined service scope and performance expectations based on historical usage data and stakeholder input. Given the limited supplier market capable of delivering these specialised services, market engagement was considered unlikely to yield additional value and would risk delaying the tender unnecessarily.
CPV: Bed linen · Hospital linen · Laundry supplies · Laundry-collection services · Laundry-management services · Laundry-operation services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£2,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Quality Evaluation: 30%
- Price Evaluation: 60%
- Net Zero & Social Value Evaluation: 10%
Published award criteria (3)
- Price Evaluation
- Quality Evaluation
- Net Zero & Social Value Evaluation
- Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · next expected 31 Mar 2029
- First published
- 17 Oct 2025, 13:10 BST
- Last source update
- 7 May 2026, 16:55 BST
- Award evaluation window
- Submission end – 2 Feb 2026
- FTS notice number
2025/S 000-066308- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05ced1Find a Tender- Contract terms summary
The 'Total value (estimated)' figure stated within this notice represents an overall estimated contract value. This value reflects the potential scale of the contract and takes into account optional extension periods. This figure does not however take into account:
(i) the application of indexation; or
(ii) potential increases or decreases in the demand for services during the Contract term as detailed within the tender documents. The Contracting Authority does not guarantee any volume or value under this contract or in association with this notice.
- Risks
Contract Performance:
The Contracting Authorities have identified the following risks as risks that satisfy the criteria of Schedule 8 sub-paragraph (6)(a) of the Procurement Act 2023 i.e. that the risk/s could jeopardise the satisfactory performance of the contract but, because of its/their nature, cannot be addressed in the contract as awarded:
(i). increased demand for the services during the Contract term due to changes to the organisational structure, or services offered by, any of the Contracting Authorities.
The Contracting Authorities has concluded that there is a possibility that the contract may have to be modified as a result of a materialisation of the known risk at a later date in accordance with Schedule 8 paragraph 5 of the Procurement Act 2023
Exclusions:
If at any time during the procurement, or post award, it comes to the attention of the Contracting Authorities, by whatever means, that a Supplier has become 'excluded' or 'excludable' as per Sec 57 of the PA2023, the Contracting Authorities, after compliance with its obligations under the PA 23, reserves the right to exclude said Supplier from the procurement procedure or terminate any contract they have been awarded.
Reservations of rights and disclaimers of liability:
The Contracting Authorities expressly reserves the right:
(i). not to award any contract as a result of the procurement process commenced by publication of this notice;
(ii). to make whatever changes it may see fit to the content and structure of the tendering Competition; and
(iii). in no circumstances will the Contracting Authorities be liable for any costs incurred by candidates
How it was run
Official notice- Submission deadline
- 28 Nov 2025, 12:00 GMT
- Clarification deadline
- 28 Nov 2025, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
The Contracting Authorities are utilising an electronic Tendering system ("E-Tendering Portal") to manage this procurement and communicate with Tenderers. Accordingly, there will be no hard copy documents issued to Tenderers and all communications with the Contracting Authorities, including the submission of Tender responses will be conducted solely via the following link: health-family.force.com/s/Welcome ↗
A user guide can be found at the following link: services.atamis.co.uk/docs/Supplier_User_G… ↗
For any technical queries, please contact [email protected] or via telephone on 0800 995 6035 (08:00-18:00 Monday-Friday excluding public holidays).
Timeline
17 Oct 2025 → 7 May 2026 · 8 dates- Tender notice published370 days ago17 Oct 2025, 13:10 BST
- Clarification questions by328 days ago28 Nov 2025, 12:00 GMT
- Submission deadline328 days ago28 Nov 2025, 12:00 GMT
- Award decision expected by262 days ago2 Feb 2026, 23:59 GMT
- Assessment summaries sent214 days ago23 Mar 2026
- Contract starts205 days ago1 Apr 2026, 00:00 BST
- Standstill ends204 days ago1 Apr 2026, 23:59 BST
- Latest notice published168 days ago7 May 2026, 16:55 BST
Notice history
5 events · 3 releases on Find a Tender · since 17 Oct 2025- Tender notice published17 Oct 2025, 13:10 BSTUK4
- Contract award notice published23 Mar 2026, 16:19 GMTUK6
- Status changed to complete23 Mar 2026, 16:19 GMT
- Contract signature expected17 Apr 2026, 23:59 BSTscheduled
- Contract details notice published7 May 2026, 16:55 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Salisbury Trading LimitedSME1 May 2026 – 30 Apr 2029 · up to 30 Apr 2031Extensions: Contract term may be extended for a further period or periods up to a maximum of two (2) years, subject to performance and the absolute discretion of the Contracting Authorities. The duration of this Contract shall be no longer than five (5) years total. | £2,036,000same award published again · counted once | 23 Mar 2026standstill to 1 Apr 2026 | Standstill |
| Salisbury Trading LimitedSME | £2,036,000 † | — | Awarded |
Contracts
Contract 2 · Salisbury Trading LimitedSME
- Signed
- 28 Apr 2026
- Value
- £2,036,000
- Period
- 1 May 2026 – 30 Apr 2029 · up to 30 Apr 2031 with extensions
- Status
- active
- Extensions
- Contract term may be extended for a further period or periods up to a maximum of two (2) years, subject to performance and the absolute discretion of the Contracting Authorities. The duration of this Contract shall be no longer than five (5) years total.
15 agreed KPIs: Contract Meetings · Invoicing · Reporting …
- Contract Meetings
- Invoicing
- Reporting
- Staff Training
- Complaints
- Reportable Accidents
- Provision of all External Business Certification and Accreditation
- Statutory and Regulatory Compliance (including all relevant Health & Safety and Environment.
- Recording of reactive / adhoc tasks
- Recording of tasks
- Staff Presentation
- Client Satisfaction Survey
- Data Accuracy
- Additional service requests and variations
- Corrective action plan
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2final-stage tenders | 1 | 0 | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Kent Community Health NHS Foundation TrustContracting authorityPublic authority - central government
Bidders & participating suppliers
1 commercial party on the notice- Salisbury Trading LimitedAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender