Find a TenderAwardedContract award notice
Published 2 Feb 2026, 16:05 GMT

Official UK procurement notice

IWM/2526/GOV/3494: AV Media Design Framework for IWM

Official notice

Authority: Imperial War Museum (Central government)

Framework agreement3 lotsServicesCompetitive flexible procedureAbove thresholdSME suitable
Framework ceiling (notional)£405,000total for 3 lots · framework ceiling, not attributable revenue
Submissions closed 6 Mar 2026awarded 2 Jul 2026
Awarded to Call & Response Studios ltd +8 more3 awards
Framework period 3 yrsends 30 Jun 2029 · up to 30 Jun 2030 with extensions · starts 1 Jul 2026

What is being bought3 lots · detail below

Published requirement description

This contract covers the setting up of an AV software design framework service across all five public branches of IWM:

•IWM London, Lambeth

•Churchill War Rooms, Westminster

•HMS Belfast, moored in the Pool of London

•IWM Duxford, Cambridgeshire

•IWM North, Salford Quays, Manchester

This framework is split into three specific Lots which define the distinct types of AV Media design works required by IWM:

•Lot 1 - Sound Design

•Lot 2 - Film & Animation

•Lot 3 - Interactives

Potential Providers are entitled to submit a bid for any of the Lots on an individual basis, any multiple of Lots, or for all three Lots.

  • How the procedure runs: Stage One: PSQ Stage Two: Tender Stage Three: Interview

CPV: Advertising, propaganda and information film and video-tape production · Content management software development services · Custom software development services · Entertainment film and video-tape production · Entertainment film production · Film · Museum-exhibition services · Music or sound editing software package

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs may be awarded directly or by further competition
Bids received
4 bids on the busiest of 3 lots · 9 suppliers appointed
Framework period
3 yrs · up to 4 yrs from 1 Jul 2026
Published description of the framework

Rates of pay are to be submitted as part of a complete tender response. These will be used to calculate project prices.

Lots and requirements (3)Procurement structure

3 lots · all with a published value · same evaluation weights on every lot
Lot #1SOUND DESIGNAwardedRenewal 3 yrsSMEPublished value£75,000

The Contractor shall provide sound design services for IWM’s branches in London, Cambridge and Manchester. Services will include the design, development, production and delivery of soundscapes and audio tracks for gallery spaces and in‑gallery film presentations.

Contract period: 1 Jul 2026 – 30 Jun 2029 (3 yrs) · up to 30 Jun 2030 with extensionsValue: £75,000 exc. VAT · £90,000 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: An extension will be offered at the discretion of the Client.
Lot #2FILM AND ANIMATIONAwardedRenewal 3 yrsSMEPublished value£180,000

The Contractor shall provide film, video, animation and motion graphics content for IWM’s temporary and permanent gallery spaces.

Contract period: 1 Jul 2026 – 30 Jun 2029 (3 yrs) · up to 30 Jun 2030 with extensionsValue: £180,000 exc. VAT · £216,000 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: An extension will be offered at the Client's discretion.
Lot #3INTERACTIVE DESIGNAwardedRenewal 3 yrsSMEPublished value£150,000

The Contractor(s) shall develop digital interactive experiences for IWM’s temporary exhibitions and permanent galleries, including touchscreens, projection interactives, sensor based experiences and hybrid digital physical interactives.

Contract period: 1 Jul 2026 – 30 Jun 2029 (3 yrs) · up to 30 Jun 2030 with extensionsValue: £150,000 exc. VAT · £180,000 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: An extension will be offered at the Client's discretion.

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (5)
  • Approach to Project Management: 20%
  • Project Examples: 20%
  • Interview: 20%
  • Cost: 30%
  • Social Value: 10%
Published award criteria (5)
  • Cost
  • Approach to Project Management
  • Project Examples
  • Social Value
  • Interview
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “IWM/2526/GOV/3494: AV Media Design Framework for IWM” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
2 Feb 2026, 16:05 GMT
Last source update
20 Jul 2026, 15:23 BST
Award evaluation window
Submission end – 5 Jun 2026
Authority reference
Gov3494
FTS notice number
2026/S 000-009125
Latest notice
Contract award notice (UK6)
Classification (CPV)
Advertising, propaganda and information film and video-tape productionContent management software development servicesCustom software development servicesEntertainment film and video-tape productionEntertainment film productionFilmMuseum-exhibition servicesMusic or sound editing software package
Delivery area
UK
Official registry OCID
ocds-h6vhtk-061497 Find a Tender
How it runs

Stage One: PSQ

Stage Two: Tender

Stage Three: Interview

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Requests to participate (first stage)
6 Mar 2026, 12:00 GMT
Appointment period ends
6 Mar 2026, 12:00 GMT
Clarification deadline
4 Mar 2026, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Feb 2026 → 29 Jul 2026 · 8 dates
  1. Tender notice published260 days ago
    2 Feb 2026, 16:05 GMT
  2. Clarification questions by231 days ago
    4 Mar 2026, 12:00 GMT
  3. Admission / appointment period ends229 days ago · period end, not a bid countdown
    6 Mar 2026, 12:00 GMT
  4. Award decision expected by137 days ago
    5 Jun 2026, 23:59 BST
  5. Contract starts112 days ago
    1 Jul 2026, 00:00 BST
  6. Assessment summaries sent111 days ago
    2 Jul 2026, 00:00 BST
  7. Latest notice published93 days ago
    20 Jul 2026, 15:23 BST
  8. Standstill ends83 days ago
    29 Jul 2026, 23:59 BST

Notice history

4 events · 2 releases on Find a Tender · since 2 Feb 2026
  1. Tender notice published
    2 Feb 2026, 16:05 GMT
    UK4
  2. Contract award notice published
    20 Jul 2026, 15:23 BST
    UK6
  3. Status changed to complete
    20 Jul 2026, 15:23 BST
  4. Contract signature expected
    30 Jul 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 93 awards · see the list ↓
Bids received 44 from SMEs · busiest of 3 lots
Awarded toValueDateStatus
Lot 1 · SOUND DESIGN1 award
Call & Response Studios ltd, Coda to CodaSME, Dot Crew Digital LtdSME31 Jul 2026 – 30 Jul 2029 · up to 30 Jul 2030Extensions: An extension will be offered at the discretion of the Client.£75,0002 Jul 2026Awarded
Lot 2 · FILM AND ANIMATION1 award
KilogrammeSME, Pushed LtdSME, Soup Co LLPSME31 Jul 2026 – 30 Jul 2029 · up to 30 Jul 2030Extensions: An extension will be offered at the Client's discretion.£180,0002 Jul 2026standstill to 29 Jul 2026Standstill
Lot 3 · INTERACTIVE DESIGN1 award
Clay Interactive LimitedSME, Playerthree LimitedSME, YesThing LimitedSME31 Jul 2026 – 30 Jul 2029 · up to 30 Jul 2030Extensions: An extension will be offered at the Client's discretion.£150,0002 Jul 2026standstill to 29 Jul 2026Standstill

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · SOUND DESIGN4final-stage tenders · 5 at stage one40—
2 · FILM AND ANIMATION4final-stage tenders · 17 at stage one40—
3 · INTERACTIVE DESIGN4final-stage tenders · 14 at stage one40—

Contracting authority & participating public bodies

Imperial War Museums

Contracting authorityPublic authority - central government GB-PPON: PHRL-5691-LLXM IWM London, Lambeth Road, London, London, SE1 6HZContact email, phone

Framework contractors & participating bidders

9 commercial parties on the notice
  • Call & Response Studio LtdFramework contractorGB-COH: 13074727 Call & Response Studio Ltd Somerset House, New West Wing, Strand, London, London, WC2R 1LAContact name, email
  • Clay Interactive LimitedFramework contractorGB-COH: 06130664 5 The Gantry, 1 Waterden Road, London, London, E15 2HBContact name, email
  • Coda To Coda LtdFramework contractorGB-COH: 06431215 Front Basement, Stables North, 138 Kingsland Road, London, London, E2 8DYContact name, email
  • Dot Crew Digital LtdFramework contractorGB-COH: 14064205 74 Manchester Road, Tytherington, North West, SK10 2JPContact name, email
  • Kilogramme LimitedFramework contractorGB-COH: 05402850 79 Tib Street, Manchester, North West, M4 1LSContact name, email
  • Playerthree LimitedFramework contractorGB-COH: 04300401 70 Seabourne Road, Bournemouth, South West, BH5 2HTContact name, email
  • Pushed LtdFramework contractorGB-COH: 05320516 43 Merafield Road, Plympton, South West, PL7 1TLContact name, email
  • Soup Co LLPFramework contractorGB-COH: OC323607 Studio 6/7 Klein Properties, 8 Lower Ormond Street, Manchester, North West, M1 5QFContact name, email
  • YesThing LimitedFramework contractorGB-COH: 14663989 26 Bankley Street, Manchester, North West, M19 3PPContact name, email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender