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Published 5 Apr 2023, 19:05 BST

Official UK procurement notice

IWM/2223/Exh/3100: Development and Provision of Audio Multimedia Guides

Official notice

Authority: Imperial War Museum (Central government)

ServicesOpen procedure
Sectors: Recreational, cultural and sporting services (92) Delivery: London (UKI)
Published estimate£370,000≈ £74k / year
Submissions closed 2 Jun 2023
Contract term 5 yrsends 31 Jul 2028 · starts 1 Aug 2023

What is being bought

Published requirement description

Imperial War Museums (“IWM”) requires a contractor to develop and deliver audio guide content and associated hardware in order to provide audio-guided tours for visitors at two of their London sites. These audio guides should be developed and tested ready to be launched on 1 June 2024. The contract will include the installation and ongoing maintenance of the new audio guide system for a period of five years with an option of two further one-year extensions. The full invitation to tender will be published on contracts finder on 31st March 2023.

CPV: Library, archives, museums and other cultural services · Museum services · Museum services and preservation services of historical sites and buildings · Museum-exhibition services

The lotProcurement structure

single lot · no lot value published
Lot #1This exercise is to procure a supplier of multimedia guides to be used across two branches 5 yrs

This exercise is to procure a supplier of multimedia guides to be used across two branches. It is the intention of IWM to offer a refreshed and modernised audio or multimedia guide to all visitors to Churchill War Rooms and HMS Belfast, free with general admission. The requirements of the production include but are not limited to: Provision of 625 handsets at Churchill War Rooms (“CWR”) and 550 at HMS Belfast (“HMSB”).

Contract period: 1 Aug 2023 – 31 Jul 2028 (5 yrs)
Delivery: London · LONDON
Variant bids: not allowed
92520000 Museum services and preservation services of historical sites and buildings92521000 Museum services92521100 Museum-exhibition services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Technical & professional ability

    Execution of the service is reserved to a particular profession

Staff
Names and qualifications of delivery staff must be submitted

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
5 Apr 2023, 19:05 BST
Last source update
5 Apr 2023, 19:05 BST
Award evaluation window
5 Jun 2023 – …
Authority reference
Exh3100
FTS notice number
2023/S 000-010055
Classification (CPV)
Library, archives, museums and other cultural servicesMuseum servicesMuseum services and preservation services of historical sites and buildingsMuseum-exhibition services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-03bd0c Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: To view this notice, please click here: <a href="https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=774007256" target="_blank">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=774007256</a> GO Reference: GO-202345-PRO-22474015

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
2 Jun 2023, 16:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
5 Jun 2023, 09:00 BST
Detailed submission instructions & authority contactsFrom official release

www.delta-esourcing.com ↗

Timeline

5 Apr 2023 → 31 Jul 2024 · 5 dates
  1. Notice published
    5 Apr 2023, 19:05 BST
  2. Submission deadline
    2 Jun 2023, 16:00 BST
  3. Bids opened
    5 Jun 2023, 09:00 BST
  4. Contract starts
    1 Aug 2023, 00:00 BST
  5. Bids must remain valid until
    31 Jul 2024, 23:59 BST

Contracting authority & participating public bodies

Imperial War Museum

Contracting authorityCentral GovernmentBody governed by public lawRecreation, culture and religion IWM London, Lambeth Road, London, London, SE1 6HZContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Imperial War MuseumsReview body London

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria