Irwell Valley Out of Hours call centre support

{
  "id": "013916-2021",
  "tag": [
    "tender"
  ],
  "date": "2021-06-18T15:45:02+01:00",
  "ocid": "ocds-h6vhtk-02bdcf",
  "buyer": {
    "id": "GB-FTS-19960",
    "name": "Irwell Valley Housing Associaton"
  },
  "tender": {
    "id": "ocds-h6vhtk-02bdcf",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "renewal": {
          "description": "Approval given following market evaluation and based on supplier performance"
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "3 year with option to extend for 2 additional years support of out of hours call centre support",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality questions as per ITT",
              "type": "quality",
              "description": "60"
            },
            {
              "type": "price",
              "description": "40"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1080
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKD3"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79512000",
            "scheme": "CPV",
            "description": "Call centre"
          }
        ]
      }
    ],
    "title": "Irwell Valley Out of Hours call centre support",
    "value": {
      "amount": 120000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2021-07-19T12:00:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2021-07-19T12:00:00+01:00"
    },
    "description": "Out of hours call centre support",
    "tenderPeriod": {
      "endDate": "2021-07-19T12:00:00+01:00"
    },
    "communication": {
      "atypicalToolUrl": "http://www.mytenders.co.uk"
    },
    "contractTerms": {
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "79512000",
      "scheme": "CPV",
      "description": "Call centre"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 180
      }
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "http://www.mytenders.co.uk",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-19960",
      "name": "Irwell Valley Housing Associaton",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD3",
        "locality": "Salford",
        "postalCode": "M3 5LZ",
        "countryName": "United Kingdom",
        "streetAddress": "Colgate Lane"
      },
      "details": {
        "url": "http://www.irwellvalley.co.uk",
        "buyerProfile": "https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA0995",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "06",
            "scheme": "COFOG",
            "description": "Housing and community amenities"
          }
        ]
      },
      "identifier": {
        "legalName": "Irwell Valley Housing Associaton"
      },
      "contactPoint": {
        "url": "http://www.mytenders.co.uk",
        "name": "John Holroyd",
        "email": "john.holroyd@irwellvalley.co.uk",
        "faxNumber": "+44 1618770660",
        "telephone": "+44 1616104899"
      }
    },
    {
      "id": "GB-FTS-103",
      "name": "Public Procurement Review Service",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom",
        "streetAddress": "Cabinet Office"
      },
      "details": {
        "url": "https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit"
      },
      "identifier": {
        "legalName": "Public Procurement Review Service"
      },
      "contactPoint": {
        "email": "publicprocurementreview@cabinetoffice.gov.uk",
        "telephone": "+44 3450103503"
      }
    }
  ],
  "language": "en",
  "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=223158.\nThe buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx.\nSuppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.\n(MT Ref:223158)",
  "initiationType": "tender"
}