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Published 22 Nov 2024, 16:55 GMT

Official UK procurement notice

Infrastructure support contract - Phoenix Community Housing

Official notice

Authority: Phoenix Community Housing (Public body)

ServicesOpen procedureSME suitable
Sectors: IT Services & Software (72) Delivery: London (UKI44)
Awarded value£158,667published contract · exc. VAT
Submissions closed 13 Dec 2024awarded 6 Jan 2025
Awarded to Converged IT Ltd

What is being bought

Published requirement description

Provision of VMware-based platform and infrastructure support services, or equivalent solutions

CPV: Information technology services

The lotProcurement structure

single lot · no lot value published
Lot #1We have approximately 250 employees, comprising hybrid office/home based, or…AwardedRenewal

We have approximately 250 employees, comprising hybrid office/home based, or field-based-employees depending upon their role. We have one residential site and two smaller community sites which are linked to our Head Office by a hardware VPN. Staff working from home are able to access our cloud-based systems via their own internet connection, and legacy systems – which are published as Citrix applications – via a software VPN link to Head Office.

Our Head Office has an IP VPN internet circuit, with an equivalently sized backup circuit. Our systems are a mix of Server based applications, and cloud services. Full details are provided in the appendices.

We have a small support and infrastructure team based at our Head Office providing a full range of hardware and software support to the business, supported by application vendors/resellers.

Phoenix’s current infrastructure has been in place for several years. In 2021 we migrated our on-premise vmWare environment to VMware Cloud on Amazon Web Services. This is now due for renewal and this tender includes options around that renewal as well as other services. Full details are provided in the schedule and appendices.

Delivery: London
Extensions: Please refer to Tender documentation for full detailsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
22 Nov 2024, 16:55 GMT
Last source update
6 Jan 2025, 17:05 GMT
Award evaluation window
13 Dec 2024 – …
Authority reference
ISC/PCH/201124
FTS notice number
2025/S 000-000245
Classification (CPV)
Information technology services
Delivery area
London (UKI44)
Official registry OCID
ocds-h6vhtk-04be37 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: (MT Ref:233523)

How it was run

Official notice
Run through: mytenders · Who buys & how to bid on myTenders
Supplier login requiredLanguage: EN
Access & registration note: Free publication showcase; bidding happens on buyer portals
Submission deadline
13 Dec 2024, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
13 Dec 2024, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

www.mytenders.co.uk/search/Search_AuthPr… ↗

Timeline

13 Dec 2024 → 6 Jan 2025 · 3 dates
  1. Submission deadline
    13 Dec 2024, 12:00 GMT
  2. Bids opened
    13 Dec 2024, 12:00 GMT
  3. Notice published
    6 Jan 2025, 17:05 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    6 Jan 2025, 17:05 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £158,6671 contract exc. VAT
Bids received 43 from SMEs
Contracts signed 1latest 6 Jan 2025
Awarded toValueDateStatus
Converged IT LtdSME£158,667 †—Awarded

Contracts

  • Contract 000245-2025-1 · Converged IT LtdSME

    Signed
    6 Jan 2025
    Value
    £158,667
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic · 4 from abroad3——

Contracting authority & participating public bodies

Phoenix Community Housing

Contracting authorityPublic bodyRegional or local authorityHousing and community amenities The Green Man, 355 Bromley Road, London, London, SE6 2RPContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Public Procurement Review ServiceReview body LondonContact email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • Converged IT LtdAwarded supplier 8 Grovelands Business Centre, Boundary Way, Hemel Hempstead, UK, HP2 7TEContact phone

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria