Official UK procurement notice
Humber & North Yorkshire Crisis Text Support Service
Authority: Humber Teaching NHS Foundation Trust (Central government)
What is being bought
Published requirement descriptionThis is a notice to invite the market to make expressions of interest to provide a mental health crisis text service for the population of Humber & North Yorkshire ICB.
This service will align with the national Crisis Text Support Guidance and Specification published by NHS England in 2024. This document can be found at www.humber.nhs.uk/media/empeuqav/crisi… ↗
The final specification will include local considerations and performance requirements.
The initial contract term will be for 1 year with the option of a 1 year extension. Following receipt of expressions of interest Humber Teaching NHS Foundation Trust intend to award this contract under an appropriate Provider Selection Regime process.
CPV: Health services
The lotProcurement structure
single lot · no lot value publishedLot #1The expectations of a crisis text service is to provide support to all age-groups as a…Planned
The expectations of a crisis text service is to provide support to all age-groups as a 24 hour, 365 day service by trained practitioners who can engage in real-time conversations to provide immediate support, helping to de-escalate situations and prevent the need for more intensive crisis intervention. Service users may choose to text rather than call to retain anonymity, because they have difficulty expressing emotions verbally, to reduce real-time pressure, for safety reasons (e.g. in domestic abuse situations) or because it is their generational preference as a means of communication. Additional information: The estimated contract value of £290000 is over the maximum term of 2 years. It is noted that year 1 may include mobilisation costs so the value may not be a 50:50 split across the 2 years.
In expressing interest suppliers are asked to outline (in no more than 500 words) their relevant experience and expertise to deliver this type of service, including examples of any similar services currently or previously provided.
Expressions of interest will be accepted until 23:59pm 11th February 2026. After this point the Trust will decide which Provider Selection Regime process is most appropriate to award the contract.
Pipeline intelligence · planning stage: how this market runs before the tender is published
How Humber Teaching NHS Foundation Trust buys Health services (CPV 8510), and who usually turns up
Humber Teaching NHS Foundation Trust’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Health services (CPV 8510) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means registered in Yorkshire and the Humber.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners are registered in Yorkshire and the Humber.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 74 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid25%
2–338%
4–619%
7+17%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate36%
Within ±2%59%
Above estimate5%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1The expectations of a crisis text service is to provide support to all age-groups as a…CPV 8510Published estimate£290k
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 63 past lots.
A forecast, not a list of bidders.
1 bid25%
2–338%
4–619%
7+17%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
| Supplier | This buyer’s earlier contract | Lot | Award value | Why listed |
|---|---|---|---|---|
| Humbercare LimitedEarlier contract | Crisis Supportnotice published Jan 2025 | — | £607k | Matched as the earlier contract |
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 29 Jan 2026, 10:41 GMT
- Last source update
- 29 Jan 2026, 10:41 GMT
- FTS notice number
2026/S 000-007896- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0611acFind a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
29 Jan 2026 → 1 Mar 2026 · 2 dates- Notice published266 days ago29 Jan 2026, 10:41 GMT
- Tender notice expected235 days ago1 Mar 2026
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.