Official UK procurement notice
Household Support · UK public procurement notice
Authority: The Swaythling Housing Society Limited (trading as Abri)
What is being bought2 lots · detail below
Published requirement descriptionAbri is seeking to appoint suppliers who can work with us to deliver a high-quality Household Support service. This specification sets out the requirements for suppliers to deliver practical, reliable, and compassionate assistance to vulnerable households. Our aim is to reduce immediate hardship, protect tenancy stability, and support the wellbeing of our residents, whilst also preventing small crises from escalating into major issues. We believe that by providing timely access to essential goods, vouchers, and household items, we can create a positive impact not only for individual tenants but also for the resilience of our wider communities.
Suppliers should work collaboratively with our teams and demonstrate experience in supporting families through grant provision. This support may come in various forms, including:
- Physical or digital vouchers
- Cash payments
- White goods
- Other essential household items
We hope to work with partners who understand the importance of social impact and can help us deliver real value to the communities we serve.
- The authority expects to re-tender this requirement around 1 Sept 2031, 23:59 BST.
- How the procedure runs: Abri is seeking to appoint suppliers who can work with us to deliver a high-quality Household Support service. This specification sets out the requirements for suppliers to deliver practical, reliable, and compassionate assistance to vulnerable households. Our goal is to reduce immediate hardship, protect tenancy stability, and support the wellbeing of our residents, whilst also preventing small crises from escalating into major issues. The project is structured into two Lots, with sub-lots to support geographical coverage, ensuring specialist delivery and best value for money. Lot 1 – Hardship Support: Crisis assistance covering vouchers (including cash and energy support) and essential household/white goods. This Lot is divided into two sub-lots to reflect differing areas of specialist expertise. Suppliers may bid for one or both sub-lots. Lot 1a – Voucher Support Lot 1b – Household Goods Lot 2 – Pre Loved Goods Focusing on the provision of quality second hand furniture and household items to support residents in setting up safe and comfortable homes. Supplier could deliver this project in one or in multiple geographic area/lots: LOT 2a- South LOT 2b- South East LOT 2c- South West Lot 2d- South West- Dorset Lot 2e- London
CPV: Benefit services · Domestic appliances · Domestic furniture · Financial transaction processing and clearing-house services · Furniture · Kitchen equipment, household and domestic items and catering supplies · Social work and related services
Lots and requirements (2)Procurement structure
2 lots · all with a published value · evaluation weights differ by lotLot #1Hardship Support ( Lot 1a: Voucher Support and Lot 1b: Household Goods )RenewalPublished value£0
Lot 1 – Hardship Support: Crisis assistance covering vouchers (including cash and energy support) and essential household/white goods.
Lot #2Pre Loved GoodsRenewalPublished value£0
Focusing on the provision of quality second hand furniture and household items to support residents in setting up safe and comfortable homes.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Price | Split |
|---|---|---|---|
| 1 · Hardship Support ( Lot 1a: Voucher Support and Lot 1b: Household Goods ) | 60% | 40% | |
| 2 · Pre Loved Goods | 100% | — |
- Price carries 40 points on every lot: a 10% discount moves about 4 points.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 1 Sept 2031
- First published
- 25 Jun 2026, 21:01 BST
- Last source update
- 25 Jun 2026, 21:01 BST
- Award evaluation window
- Submission end – 24 Aug 2026
- Authority reference
P/ABRI 1027/2025- FTS notice number
2026/S 000-060061- Accelerated
- Light touch contract
- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-06bd8fFind a Tender- Contract terms summary
30 days from receipt of valid invoice - BACS
- How it runs
Abri is seeking to appoint suppliers who can work with us to deliver a high-quality Household Support service. This specification sets out the requirements for suppliers to deliver practical, reliable, and compassionate assistance to vulnerable households. Our goal is to reduce immediate hardship, protect tenancy stability, and support the wellbeing of our residents, whilst also preventing small crises from escalating into major issues.
The project is structured into two Lots, with sub-lots to support geographical coverage, ensuring specialist delivery and best value for money.
Lot 1 – Hardship Support: Crisis assistance covering vouchers (including cash and energy support) and essential household/white goods.
This Lot is divided into two sub-lots to reflect differing areas of specialist expertise. Suppliers may bid for one or both sub-lots.
Lot 1a – Voucher Support
Lot 1b – Household Goods
Lot 2 – Pre Loved Goods
Focusing on the provision of quality second hand furniture and household items to support residents in setting up safe and comfortable homes.
Supplier could deliver this project in one or in multiple geographic area/lots:
LOT 2a- South
LOT 2b- South East
LOT 2c- South West
Lot 2d- South West- Dorset
Lot 2e- London
- Risks
4.2 The Known and Unknown causing possible Modification:
4.2.2 The Known and Unknown
(a) Addition or amendment to areas of coverage – 300% Annual Contract Value set against this modification total. There may be a need to change, increase, decrease or add new geography locations as Abri continues to grow.
We are unable to advise if any future growth will lead to a change in geography but require the ability to amend the current landscape and geography of our area of service need. For avoidance of doubt, this will not be geographical regions outside of the UK but may extend beyond the UK Mainland. Abri will work with existing service providers to obtain best value for money in the addition/amendment of geography.
Due to the uncertain nature of the modification Abri have allocated a possible 300% addition to the Annual contract budget scope to ensure transparency at the forefront in the event this contract modification is needed.
The annual budgets may be subject to change as each financial year brings future unknown restraints or issues that can arise across the company effecting annual budgets for all programs. Abri have tried to best-estimate the budgets that may be available over the next six years but all indications are not a guarantee of spend available and driven by annual funds available with consideration on priority demands for alternate services within Abri. Whilst we have used our best estimation on budget, the new Procurement Act sets a 50% maximum increase value for a modification to contract value when certain conditions are met (contract change notice required for any increase above 15% for works) so should be covered if demand exceeds current expectations. Additional allowance for inflation increase is accounted for within the annual budget.
4.2.2 Unknown Unknowns causing possible Modification
(a) Unforeseen events may arise during the Contract that cannot reasonably be predicted at the time of procurement, including sudden increases in demand for household support due to economic pressures, emergency rehousing following major incidents, changes to funding, eligibility or referral pathways, and new safeguarding or regulatory requirements. Additional risks may include shifts in tenant needs or demographics, supply chain disruption affecting goods and materials, inflationary impacts on delivery costs, workforce or access constraints, data inaccuracies identified during delivery, and changes to partner or referral arrangements. To ensure service continuity and operational flexibility, a modification allowance of up to 50% of the Annual Contract Value has been set aside to accommodate these unpredictable requirements.
(b) The addition of up to two twelve‑month periods may be required to ensure service continuity in the event of significant unforeseen business change or challenge. This includes events such as: unplanned mergers, unplanned organisational rebranding, non‑preventable organisational restructure, legislative amendments that impact the ability to run a suitable procurement procedure, natural disasters affecting Abri assets, war‑time impacts affecting Abri operations, or any UK‑wide economic crisis that prevents a timely tender process
How it was run
Official notice- Submission deadline
- 15 Jul 2026, 12:00 BST
- Clarification deadline
- 13 Jul 2026, 00:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
in-tendhost.co.uk/abri/aspx/Home ↗
Submissions must be made via the tender portal providing complete required information, a document checklist is provided for bidders.
Timeline
25 Jun 2026 → 14 Sept 2026 · 5 dates- Tender notice published118 days ago25 Jun 2026, 21:01 BST
- Clarification questions by101 days ago13 Jul 2026, 00:00 BST
- Submission deadline98 days ago15 Jul 2026, 12:00 BST
- Award decision expected by58 days ago24 Aug 2026, 23:59 BST
- Contract starts38 days ago14 Sept 2026, 00:00 BST
Notice history
1 event · 1 release on Find a Tender- Tender notice published25 Jun 2026, 21:01 BSTUK4
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications All files are attached to the project under the reference detailed in this notice, the system will separate files which are Lot specific allowing bidders to access only documents for the Lot they wish to bid on. Bidders can bid on multiple Lots.
Notices published for this procedure
- Tender notice Tender notice on Find a Tender