Find a TenderAwardedContract award notice
Published 11 Mar 2025, 15:17 GMT

Official UK procurement notice

Healthcare and Forensic Services in Custody (Ref. 049-POL-24)

Official notice

Authority: West Yorkshire Combined Authority (Local council)·Consortium: 2 public authorities

ServicesCompetitive flexible procedureAbove thresholdLight touch regimeSME suitable
Published estimate£39,258,390≈ £7.9m / year · £47,110,068 inc. VAT · 2 value updates1.4% below published estimate
Submissions closed 25 Feb 2026awarded 11 May 2026
Award (standstill) to Mitie Care & Custody Ltd
Contract term 5 yrsends 30 Sept 2031 · up to 30 Sept 2036 with extensions · starts 27 Sept 2026

What is being bought

Published requirement description

West Yorkshire Combined Authority (WYCA) as the Contracting Authority ("CA") for West Yorkshire Police (WYP) wishes to establish a single Provider Contract for the provision of Healthcare and Forensic Services in Custody. The CA is tendering this requirement in accordance with the Procurement Act 2023, following the Competitive Flexible Procedure.

The Supplier is required to deliver a high quality and cost effective service, which meets the healthcare requirements of detainees and assists with the recovery of forensic evidence, whilst working to reduce re-offending.

The Supplier must deliver a 24/7/365 embedded service in all Force custody suites, at;

  • Elland Rd (Leeds DHQ)
  • Stainbeck (Leeds)- Trafalgar House (Bradford)
  • Halifax (Calderdale)
  • Dewsbury (Kirklees) (New station opening 2026)
  • Havertop (Wakefield DHQ)

There is also an Overspill Suite at Pudsey (Leeds) which is occasionally used.

Plus the North East Counter Terrorism Unit (CTU) is also based in West Yorkshire.

The CA requires one Healthcare Professional (HCP) to be embedded at each of the six custody suites. One additional HCP is required as peripatetic cover, referred to locally as resilience cover, to work across all custody suites providing additional assistance and support as required by fluctuations in demand for service. The peripatetic HCP will initially be based at Trafalgar House Bradford custody suite when not required to provide cover/assistance at any of the other custody suites, however this may change during the term of the Contract.

CTU require the initial assessment of TACT detainees to be carried out by an FME. Subsequent assessments, however, can be undertaken by HCPs. There may also be other exceptional occurrences where an FME is deemed necessary to undertake an assessment instead of a HCP. A Pay As You Go (PAYG) model for FME's is required instead of an embedded/on-call FME model included in the annual service cost.

The service will be supported by an online booking system for the request of healthcare services, triaging & prioritising the order of calls and allocation of assessments to the correct HCP.

The Contract is anticipated to commence 27th September 2026 and expire 30th September 2031, with the provision to extend for a further period, or successive periods, up to 30th September 2036.

  • How the procedure runs: The CFP will be conducted in two stages: Stage 1 - Initial Tender Stage Stage 2 - Preferred Supplier Stage The Authority will assess tenders at Stage One, by applying the Conditions of Participation and Award Criteria to the Tenders received, to determine the Most Advantageous Tender ("MAT"). Stage Two allows the Authority to undertake further due diligence on the Preferred Supplier following assessment of final tenders received at Stage One. The Preferred Supplier will also be required to provide a demonstration of their online booking/referral system, to allow the Authority to ensure the system meets the requirements as set out in the Statement of Requirements.

CPV: Health services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsSMEPublished value£39,258,390
Contract period: 27 Sept 2026 – 30 Sept 2031 (5 yrs) · up to 30 Sept 2036 with extensionsValue: £39,258,390 exc. VAT · £47,110,068 inc. VAT
Delivery: Yorkshire & HumberEligibility: SME eligible
Extensions: The Contract is anticipated to commence 27th September 2026 and expire 30th September 2031, with the provision to extend for a further period, or successive periods, up to 30th September 2036.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to the Procurement Pack and specifically Stage One - Tender Stage Instructions and Information Document and Stage One - Tender Response Document for information relating to the required legal & financial capacity conditions of participation.

  • Technical & professional ability

    Please refer to the Procurement Pack and specifically Stage One - Tender Stage Instructions and Information Document and Stage One - Tender Response Document for information relating the required technical ability conditions of participation.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (3)
  • Award Criteria: 60%
  • Price: 30%
  • Social Value: 10%
Published award criteria (3)
  • Award Criteria: Quality has an overall percentage weighting of 60% of the award criteria. There are eleven (11) award criteria applicable to this tender, which will each be assessed out of a maximum of 5 points and weighted in accordance with the following; Weighting 1 - Low risk and/or low importance Weighting 2 - Medium risk and/or medium importance Weighting 3 - High risk and/or high importance The award criteria and associated weightings are as follows; Q1 Service delivery - weighting 3 Q2 Workforce model - weighting 3 Q3 Staff recruitment, training & retention - weighting 3 Q4 Governance - weighting 3 Q5 Medicines management & infection control - weighting 3 Q6 Reducing reoffending - weighting 2 Q7 Incidents & complaints - weighting 2 Q8 Contract management - weighting 2 Q9 Service transformation - weighting 1 Q10 Implementation - weighting 3 Q11 Added value - weighting 1 The maximum available score for the quality questions is 130 points. Quality scores will be added together for each Supplier and the total score will be divided by 130 and multiplied by 60 to give a total quality percentage. Where a Supplier scores less than fifty percent (50%) of the maximum points available for quality (i.e. less than 65 points out of the 130 points available), the Authority reserves the right to reject that Supplier from the Tender Process.
  • Social Value: Suppliers are required to make a commitment against the national TOMs, for the full 5 year initial term of the Contract. For the purposes of this tender a number of relevant TOMs have been shortlisted for Suppliers to consider when making their 5 year commitment. Suppliers must provide a commitment against a minimum of seven (7) of the shortlisted TOMS. The commitment proposed by the Supplier will be multiplied against the applicable Proxy Value for each TOM to create a quantifiable social value benefit (£) to be used as part of the evaluation process. The highest overall (£) total social value benefit will be awarded the maximum score available for social value (10%) and all other Suppliers will receive a proportion of the available marks relative to the highest overall total. Suppliers accompanying method statements, for each TOM proposed, will be scored on a Pass/Fail basis to ensure they are realistic and credible targets (as per the Pass/Fail descriptors in the Information and Instructions document). Where a 'Fail' applies to a Method Statement Response, the Social Value Quantitative Benefit (£) applied to that TOM will not be included in the Quantitative Social Value Total used for evaluation.
  • Price: Price will be evaluated on the total cost for the initial 5 year contract term and must include all services as detailed in the Statement of Requirements. The lowest overall cost will be awarded full marks available for price and all subsequent Tenders will receive a proportion of the available marks based on the lowest overall submission. Suppliers are required to complete the Pricing Schedule provided in the Procurement Pack.
Conditions of participation2
  • Economic & financial standing

    Please refer to the Procurement Pack and specifically Stage One - Tender Stage Instructions and Information Document and Stage One - Tender Response Document for information relating to the required legal & financial capacity conditions of participation.

  • Technical & professional ability

    Please refer to the Procurement Pack and specifically Stage One - Tender Stage Instructions and Information Document and Stage One - Tender Response Document for information relating the required technical ability conditions of participation.

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
11 Mar 2025, 15:17 GMT
Last source update
13 May 2026, 08:19 BST
Award evaluation window
Submission end – 1 May 2026
Authority reference
049-POL-24
FTS notice number
2026/S 000-000591
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health services
Delivery area
Yorkshire & Humber (UKE1)
Official registry OCID
ocds-h6vhtk-04ebac Find a Tender
Contract terms summary

Payment for the service will be made in monthly instalments from the service commencement date (i.e. 27th September 2026) and thereafter in monthly arrears.

The Provider shall supply the Authority with an invoice on the service commencement date for the first instalment and will provide an invoice on the first day of each month thereafter. The Authority shall verify all invoices received and shall then pay the Provider within thirty (30) days of receipt of a valid invoice, to which no genuine dispute exists.

Invoices should be issued to the Authority by email to: [email protected]

Credit Notes relating to applied Service Credits shall be deducted from future payments at the earliest opportunity.

How it runs

The CFP will be conducted in two stages:

Stage 1 - Initial Tender Stage

Stage 2 - Preferred Supplier Stage

The Authority will assess tenders at Stage One, by applying the Conditions of Participation and Award Criteria to the Tenders received, to determine the Most Advantageous Tender ("MAT").

Stage Two allows the Authority to undertake further due diligence on the Preferred Supplier following assessment of final tenders received at Stage One. The Preferred Supplier will also be required to provide a demonstration of their online booking/referral system, to allow the Authority to ensure the system meets the requirements as set out in the Statement of Requirements.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
25 Feb 2026, 13:00 GMT
Clarification deadline
16 Feb 2026, 23:59 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

All Tendering activity for this procurement will be conducted through the Bluelight Electronic Tendering Portal:

sell2.in-tend.co.uk/blpd/home ↗

In the event of any issues with the Portal at any time before, during or after the Procurement Process, please contact the Portal's technical support team at:

Phone: +44 (0) 114 407 0065

E-mail: [email protected]

Website: www.in-tend.co.uk ↗

Suppliers should ensure that an appropriate person is selected as the main point of contact on the Portal. It is also the responsibility of the Supplier to ensure that the key contact details for the organisation are maintained and up to date on the Supplier profile on the Portal. All correspondence will be sent electronically via the Portal to this person.

Timeline

11 Mar 2025 → 27 Sept 2026 · 11 dates
  1. Planning notice published
    11 Mar 2025, 15:17 GMT
  2. Market engagement374 days ago
    17 Oct 2025, 23:59 BST

    A previous round of market engagement took place earlier this year, in March 2025, on behalf of West Yorkshire Police, South Yorkshire Police and Humberside Police for the current regional Healthcare and Forensic Services in Custody contract.

    The decision has now been ratified that West Yorkshire Police (WYP) will undertake a standalone procurement for a single force contract.

    Note. South Yorkshire Police and Humberside Police will proceed on a collaborative basis for a new joint contract.

    The current regional contract expires 26th September 2026 and planning work has commenced on the new contract delivery model and service specification. As a result of this planning activity we wish to test our assumptions with the market and therefore invite you to participate in this second round of market engagement, on behalf of WYP only.

    In order to assist WYP in developing the re-procurement of our service we would appreciate responses to this PME from interested parties. You should request a copy of the preliminary market engagement document by email to: [email protected].

    Please note the deadline for the engagement is by COB Friday 17th October 2025.

  3. Tender notice published293 days ago
    6 Jan 2026, 11:32 GMT
  4. Next notice expected293 days ago
    6 Jan 2026, 23:59 GMT
  5. Clarification questions by252 days ago
    16 Feb 2026, 23:59 GMT
  6. Submission deadline243 days ago
    25 Feb 2026, 13:00 GMT
  7. Award decision expected by178 days ago
    1 May 2026, 23:59 BST
  8. Assessment summaries sent169 days ago
    11 May 2026, 00:00 BST
  9. Latest notice published166 days ago
    13 May 2026, 08:19 BST
  10. Standstill ends157 days ago
    22 May 2026, 23:59 BST
  11. Contract starts30 days ago
    27 Sept 2026, 00:00 BST

Notice history

16 events · 6 releases on Find a Tender · since 11 Mar 2025
  1. Preliminary market engagement notice published
    11 Mar 2025, 15:17 GMT
    UK2
  2. Preliminary market engagement notice published
    13 Oct 2025, 13:46 BST
    UK2
  3. Published value updated
    13 Oct 2025, 13:46 BST
  4. Planned procurement notice published
    25 Nov 2025, 13:31 GMT
    UK3
  5. Status changed to planned
    25 Nov 2025, 13:31 GMT
  6. Procurement method changed
    25 Nov 2025, 13:31 GMT
  7. Deadline published: 9 Feb 2026, 13:00 GMT
    25 Nov 2025, 13:31 GMT
  8. Tender notice published
    6 Jan 2026, 11:32 GMT
    UK4
  9. Published value published: £39,258,390
    6 Jan 2026, 11:32 GMT
  10. Status changed to active
    6 Jan 2026, 11:32 GMT
  11. Tender notice published
    9 Feb 2026, 11:23 GMT
    UK4
  12. Deadline moved to 25 Feb 2026, 13:00 GMT
    9 Feb 2026, 11:23 GMT
    +16 days · was 9 Feb 2026, 13:00 GMT
  13. Contract award notice published
    13 May 2026, 08:19 BST
    UK6
  14. Status changed to complete
    13 May 2026, 08:19 BST
  15. Buyer details updated
    13 May 2026, 08:19 BST
  16. Contract signature expected
    17 Jun 2026, 23:59 BST
    scheduled
Published amendments (1)

The Tender Notice has been amended to; - reflect the change from a three stage CFP to a two stage CFP, and - update the supplier enquiry deadline and tender submission deadline. These changes have been made in response to ongoing issues regarding the TUPE information provided and the requirement to ensure the Contract Commencement date can be achieved.

Routine re-releases (6)
  • 2025-11: 1 release · 25 Nov 2025
  • 2025-10: 1 release · 13 Oct 2025
  • 2025-03: 1 release · 11 Mar 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £38,727,8531 award exc. VAT
Bids received 42 from SMEs
Named bidders 4published on the award notice
Awarded toValueDateStatus
Mitie Care & Custody LtdHealthcare and Forensic Services in Custody27 Sept 2026 – 30 Sept 2031 · up to 30 Sept 2036Extensions: The Contract is anticipated to commence 27th September 2026 and expire 30th September 2031, with the provision to extend for a further period, or successive periods, up to 30th September 2036.£38,727,85311 May 2026standstill to 22 May 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders · 5 at stage one20—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

2 public bodies on the notice

West Yorkshire Combined Authority

Contracting authorityPublic authority - sub-central government GB-PPON: PHYG-7328-ZLQJ Wellington House, 40 - 50 Wellingon Street, Leeds, Yorkshire & Humber, LS1 2DEContact email

Consortium members and other public bodies

  • West Yorkshire PoliceContracting authorityPublic authority - sub-central governmentGB-PPON: PQLT-6495-QHVP Wakefield, Yorkshire & HumberContact email

Bidders & participating suppliers

4 commercial parties on the notice · 1 awarded

Official documents & specifications (6)

Official links; attachments are not copied

Notices published for this procedure