Headed Stationery and Fulfilment Service

With reference to SPD Question 4C.1.2 - Bidders must provide a minimum of 1 example similar to the services described in II 2.4 of the Contract Notice.

Bidders will be required to provide examples to clearly demonstrate their experience of delivering all of the following services: Headed Stationery, fulfilment, provision of an online ordering system, management and security of pre-paid envelopes.

Please note that when demonstrating experience of delivering these services, the response can be spread across any number of examples. It is not a requirement to demonstrate all of the services within one example.

A simple assertion will not be acceptable as evidence. Any submission that does not demonstrate experience in delivering Headed Stationery and Fulfilment Service provision will be regarded as a fail.

Should the bidder fail to demonstrate experience in all of the areas outlined as a minimum, or provide insufficient evidence to back up their experience, at the SPCB’s discretion, then the SPCB reserve the right to mark the SPD response a fail and not proceed to tender evaluation.

The Scottish Parliamentary Corporate Body (SPCB) uses Creditsafe, an independent provider of online business credit reports, to assess the financial standing of tenderers. Tenderers are encouraged to review their financial performance on Creditsafe and read information about

how that data is collected and used prior to submitting a tender. Information and the opportunity to run a free report can be found at www.creditsafe.com/products/business-cr… ↗

If a tenderer does not agree with the credit rating it has been given by Creditsafe it can provide supporting evidence to demonstrate its current position and this will be taken into account when the financial standing is being assessed.

If a tenderer is not listed on Creditsafe, for whatever reason, then it may be asked to submit equivalent accounts to enable the required assessment of financial standing to be carried out.

Tenderers should have a Creditsafe credit rating of 40 or higher to demonstrate satisfactory financial standing. If a tenderer has a lower credit rating score and has the backing of a parent company with a credit rating of 40 or higher, then the provision of a Parent Company

Guarantee prior to the award of any contract will be acceptable. If a tenderer has a lower credit rating score and no evidence to support a stable or improved financial standing, then the tender may be rejected.

With reference to SPD question 4A.2 - Where it is required, within a bidder’s country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service. Bidders must confirm if they hold the particular authorisation or memberships.

With reference to SPD question 4C.1.2 – Bidders will be required to provide examples to clearly demonstrate their experience of delivering all of the following services : Headed Stationery, mail fulfilment, provision of an online ordering system, management and security of pre-paid envelopes. Please note that when demonstrating experience of delivering these services, the response can be spread across any number of examples. It is not a requirement to demonstrate all of the services within one example. A simple assertion will not be acceptable as evidence. Any submission that does not demonstrate experience in delivering all of the services will be regarded as a fail and the bid will not be considered any further

With reference to SPD question 4C.4 - If bidders intend to use a supply chain to deliver the requirements detailed in the Contract Notice, they should confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain. This will include confirmation that they have the systems in place to pay subcontractors through the supply chain promptly and effectively, and provide evidence whe…