Official UK procurement notice
Hampshire Resettlement Accommodation Preparation Service 2026
Authority: Hampshire County Council (Local council)
What is being bought
Published requirement descriptionTo furnish and equip matched properties for individuals and families relocating to Hampshire, primarily under the Government's Refugee Resettlement programmes including the Afghan Citizens Resettlement Scheme (ACRS), Afghan Relocations and Assistance Policy (ARAP) and UK Resettlement Scheme (UKRS) and may also include individuals and families who originally resettled under Community Sponsorship or transferred into the County.
To provide procurement, delivery, set up and preparation of white goods, furniture, bedding, kitchen and bathroom equipment, and curtains/blinds in matched properties prior to family's arrival in Hampshire.
To provide flexible staffing and maintain ability to operate at full capacity to support the Council in delivering the Service for up to an average of 24 properties per year, at times where the global climate requires this.
CPV: Bedroom, dining room and living-room furniture · Domestic furniture · Health and social work services · Kitchen furniture and equipment · Repair and maintenance services of furniture
The lotProcurement structure
single lot · value publishedWhat it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Quality criterion 1 (Lot 0): 40%
- Quality criterion 2 (Lot 0): 50%
- Price criterion 1 (Lot 0): 10%
Published award criteria (3)
- Quality criterion 1 (Lot 0): End to end approach.
- Quality criterion 2 (Lot 0): Reliable Service Delivery
- Price criterion 1 (Lot 0): Removal and Delivery
- Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 17 Mar 2026, 14:41 GMT
- Last source update
- 4 Sept 2026, 10:27 BST
- Award evaluation window
- Submission end – 16 Jul 2026
- Authority reference
AS28861- FTS notice number
2026/S 000-045478- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-066c6dFind a Tender- Contract terms summary
Payment will be made in accordance with the provisions set out in the Service Specification for categories one, two, and three. All invoices are based on pre-approved quotations.
Payment Plan:
- All invoices submitted by the Supplier shall include clear details of the Services being invoiced for and shall show:
- an invoice date and invoice number;
- the Supplier's full business name and address;
- the period to which the invoice relates;
- a breakdown of Services provided for which payment is claimed and the Agreement Price for the same;
- any VAT payable, with a breakdown showing the net figure, the VAT amount and the gross figure;
- a VAT registration number if VAT registered;
- a valid purchase order number as issued by the Council;
- the Supplier's vendor/supplier number as set out in the purchase order issued by the Council; and
- the name and address of the Council,
as further detailed at: www.hants.gov.uk/business/suppliers/g… ↗ as may be updated and amended from time to time by the Council.
- Invoices shall be submitted to [email protected].
- Where the Supplier is submitting electronic invoices (submitted to the Council via email) for payment it shall ensure:
- the email contains the word 'Invoice' in the subject field;
- each invoice is sent as an attachment, and not within the body of the email;
- each attachment to the email only contains one invoice; and
- all invoice attachments are in PDF format.
- Risks
Limitations of the service provision
The Specification covers a broad range of requirements to ensure that the property is suitably prepared for the family which is prescribed by the Home Office. There is a risk that the Home Office may increase or decrease the range of requirements currently set out and this contract may be required to adapt to the Home Office requirements as and when they are published.
Unpredictable volumes
The actual level of volumes of requirement are difficult to gauge because of the fluctuations of the people arriving into the County requiring the service. It may be that an increase to the budget is required to ensure that the service can meet the level of referrals and deliver a suitable and sustainable service.
Inflationary costs
There is a risk of impact caused by inflation the service elements required to deliver this service, e.g. for labour, assets, and fuel cost. It may be that an increase to the budget is required to ensure that the service can continue to enable suitable and sustainable service delivery.
Change of Government
There is a risk that if a new Party is elected into Government that the service requirement will be reduced, increased both in terms of specification and budget.
Global Political Climate
There is a risk that further political unrest across the globe may require people from backgrounds different to that as currently described in the specification to require these services too.
Local Government Reorganisation
It is anticipated, that during the life of this contract, the LGR process will commence and/or progress potentially impacting this
contract. Impacts may include, but are not limited to, modifications such as a novation of the legal entity you currently contract with, significant increases and/or decreases in the value/volume of services required due to the change in size/scope of the Contracting Authority, and/or changes to the scope of the nature of services required. Although any contract scope changes should broadly relate to the nature of the existing scope, new services of a related nature may be required that were not previously included. The scale and exact timing of the changes are unknown at this point but it is known that LGR will impact the County of Hampshire and the
successful supplier will need to be aware and where appropriate, work with the Authority to adapt to any changes/modifications as required to ensure smooth transition and continuity of services.
How it was run
Official notice- Submission deadline
- 16 Jun 2026, 14:00 BST
- Clarification deadline
- 10 Jun 2026, 16:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
17 Mar 2026 → 4 Sept 2026 · 11 dates- Planning notice published222 days ago17 Mar 2026, 14:41 GMT
- Market engagement212 days ago27 Mar 2026, 23:59 GMT
Hampshire County Council is seeking to procure a provider to deliver the Hampshire Property Preparation Service 2026. The service will be to furnish and equip properties that have been matched for individuals and families relocating to Hampshire, primarily under the Government’s Refugee Resettlement programmes including the Afghan Citizens Resettlement Scheme (ACRS), Afghan Relocations and Assistance Policy (ARAP) and UK Resettlement Scheme (UKRS) and may also include individuals and families who originally resettled under Community Sponsorship or transferred into the county.
To support us to prepare for the tender we would like to engage with the market through a questionnaire in order to:
- develop and refine service requirements
- test the feasibility of alternative commercial and pricing models
- understand market capacity and capability
- inform the Council’s procurement and contract strategy
To access the questionnaire, we kindly request that the market register on our e-tendering system:
in-tendhost.co.uk/hampshire/aspx/Home ↗
Once registered, please search the project reference AS28861 and express your interest to access the Market Engagement Questionnaire.
Please submit your completed questionnaire through In-Tend via the AS28861 correspondence function by 10pm on the 27th March 2026.
If you have any issues with access, format or other, please email [email protected]
Important Note
This market engagement questionnaire is for information-gathering purposes only. Hampshire County Council is not committed to procuring the service at this stage. Progression to procurement is subject to budget approval and internal governance.
- Next notice expected180 days ago28 Apr 2026, 23:59 BST
- Tender notice published160 days ago18 May 2026, 16:26 BST
- Clarification questions by137 days ago10 Jun 2026, 16:00 BST
- Submission deadline131 days ago16 Jun 2026, 14:00 BST
- Award decision expected by101 days ago16 Jul 2026, 23:59 BST
- Assessment summaries sent84 days ago3 Aug 2026, 00:00 BST
- Contract starts84 days ago3 Aug 2026, 00:00 BST
- Standstill ends72 days ago14 Aug 2026, 23:59 BST
- Latest notice published51 days ago4 Sept 2026, 10:27 BST
Notice history
11 events · 5 releases on Find a Tender · since 17 Mar 2026- Preliminary market engagement notice published17 Mar 2026, 14:41 GMTUK2
- Tender notice published18 May 2026, 16:26 BSTUK4
- Status changed to active18 May 2026, 16:26 BST
- Procurement method changed18 May 2026, 16:26 BST
- Deadline published: 16 Jun 2026, 14:00 BST18 May 2026, 16:26 BST
- Contract award notice published29 Jun 2026, 12:18 BSTUK6
- Status changed to complete29 Jun 2026, 12:18 BST
- Contract signature expected17 Jul 2026, 23:59 BSTscheduled
- Contract award notice published3 Aug 2026, 09:58 BSTUK6
- Contract signature expected21 Aug 2026, 23:59 BSTscheduled
- Contract details notice published4 Sept 2026, 10:27 BSTUK7
Routine re-releases (5)
- 2026-05: 1 release · 18 May 2026
- 2026-03: 1 release · 17 Mar 2026
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| NEON INTEGRATED SERVICES LTD1 Sept 2026 – 31 Aug 2030 | £777,600 | 28 Jul 2026 | Awarded |
| KAYOSKI CARE LTDSME3 Aug 2026 – 2 Aug 2030 | £777,600 | 23 Jun 2026standstill to 8 Jul 2026 | Standstill |
Contracts
Contract 2 · NEON INTEGRATED SERVICES LTD
- Signed
- 3 Sept 2026
- Value
- £777,600
- Period
- 4 Sept 2026 – 31 Aug 2030
- Status
- active
No agreed KPIs: The contract value is not more than £5 million.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 6final-stage tenders | 6 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
2 commercial parties on the notice- Kayoski Care LimitedAwarded supplier
- NEON INTEGRATED SERVICES LTDAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender