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Official procurement procedure

Government Support Services - Face to Face Identity Verification

Government services
London (UKI)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Post Office Limited: "Government Support Services - Face to Face Identity Verification". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityPost Office LimitedScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Post Office Limited
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Post Office Limited. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
1Bids / Report
100% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 2 active published awards; 2 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityPost Office Limited
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published8 Aug 2023, 16:44 BST
Last source update8 Aug 2023, 16:44 BST
Recurring procurementNot published
ClassificationGovernment services
Delivery area
London (UKI)
OCIDocds-h6vhtk-03ee0b
What is being bought
Government Support Services - Face to Face Identity Verification
What changed
From the official release history
  1. Status changed to complete
    8 Aug 2023, 16:44 BST
  2. Official notice release published
    8 Aug 2023, 16:44 BST
  3. Buyer information updated
    8 Aug 2023, 16:44 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    In-branch face to face and verification services to allow customers who cannot get verified via other online channels to successfully verify themselves using an offline face-to-face channel in Post Office branches.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    8 Aug 2023, 16:44 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 25 Jul 2023, 00:00 BST · £32,000,000
Commercial outcome and competition
Awards
Yoti Limited
Not published · Not published · active
Contracts
Government Support Services - Face to Face Identity Verification
£32,000,000 · signed 25 Jul 2023, 00:00 BST · active
Bid statistics
bids: 1 (lot 1)
electronicBids: 1 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 0 (lot 1)
smeBids: 0 (lot 1)
Buyer and organisations in this procedure

Post Office Limited

Contracting authority GB-FTS-86823
View buyer profile

  • Post Office Limited
    buyer

    100 Wood St, London, UKI, EC2V 7ER
    elinor.hull@postoffice.co.uk

  • High Court
    reviewBody

    Royal Courts of Justice, The Strand, London

  • Yoti Limited
    supplier

    London, UKI
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationalePost Office had four weeks to respond to an invitation to tender (for a contract in respect of which Post Office will act as the supplier), in which it had to name our sub-contractor(s) and provide full details of our solution. Post Office was therefore not in a position to undertake a full procurement exercise nor would any supplier, other than Yoti, be in a position to build and supply an appropriate solution (in particular one which could be operable within Post Office branches and which involved data processing only in the UK) to Post Office within the relevant timeframes. The business concluded that Post Office could only meet the commitments in the service contract it has tendered for by directly awarding a subcontract to an existing partner to utilise its existing solution.