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Official procurement procedure

GLA 82114 Appeal Services to Road User Charging

Administration services
General public services
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Greater London Authority: "GLA 82114 Appeal Services to Road User Charging". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityGreater London AuthorityScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Greater London Authority
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Greater London Authority. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityGreater London Authority
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published15 Apr 2025, 12:39 BST
Last source update15 Apr 2025, 12:39 BST
Recurring procurementNot published
ClassificationAdministration services, General public services
Delivery area
UK
OCIDocds-h6vhtk-038adc
What is being bought
Requirement for a Service Provider to provide Appeal Services for Road User Charging Schemes within Greater London; provision of the IT systems, back office functions, administration support and customer facing services as well as a hearing centre. GLA's operational objective is to provide an accessible and efficient Appeals Service that provides an independent adjudication service for customers who wish to challenge the issue of a PCN by TfL ensuring a fair and impartial hearing for all parties.
What changed
From the official release history
  1. Status changed to complete
    15 Apr 2025, 12:39 BST
  2. Official notice release published
    15 Apr 2025, 12:39 BST
  3. Submission deadline changed to published date
    15 Apr 2025, 12:39 BST
  4. Status changed to active
    23 Dec 2022, 13:43 GMT
  5. Official notice release published
    23 Dec 2022, 13:43 GMT
  6. Submission deadline changed to 9 Feb 2023, 12:00 GMT
    23 Dec 2022, 13:43 GMT
  7. Status changed to planned
    6 Dec 2022, 06:11 GMT
  8. Official notice release published
    6 Dec 2022, 06:11 GMT
  9. Buyer information updated
    6 Dec 2022, 06:11 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    This procurement process commenced with a compliance check prior to the undertaking of any technical or commercial submission evaluation. Economic operators must have passed this compliance check to further progress in the tender evaluation process. The contract was awarded to the economic operator who submitted the Most Economically Advantageous Tender (MEAT) based on the evaluation criteria and weightings as set out in the ITT tender pack. The successful economic operator will be providing Appeals Services for Road User Charging Schemes within Greater London. The duration stated in II.2.11 comprises a core term of five (5) years with an option to extend up to a further two (2) years at the Contracting Authority's sole discretion.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    15 Apr 2025, 12:39 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 5 Dec 2023, 00:00 GMT · £9,200,422
Commercial outcome and competition
Awards
London Councils
Not published · Not published · active
Contracts
Appeal Services for Road User Charging Schemes
£9,200,422 · signed 5 Dec 2023, 00:00 GMT · active
Bid statistics
bids: 2 (lot 1)
Buyer and organisations in this procedure

Greater London Authority

Contracting authority GB-FTS-70061
View buyer profile

  • Greater London Authority
    buyer

    Kamal Chunchie Way, LONDON, UKI, E16 1ZE
    ilvacunka@tfl.gov.uk

  • London Councils Ltd
    supplier

    GB-COH: 03037449
    59 1/2 Southwark Street, London, UK, SE1 0AL

  • Transport for London
    reviewBody

    London
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published