Find a TenderAwarded
Published 17 Nov 2023, 10:57 GMT

Official UK procurement notice

Gas Central Heating Servicing and Reactive Maintenance Contract/Audit/Out of Hours Call-out Service

Official notice

Authority: Atrium Homes

ServicesOpen procedure
Published estimate£200,000≈ £200k / year
Submissions closed 8 Jan 2024awarded 7 Mar 2024
Awarded to James Frew Ltd
Contract term 1 yrends 31 Mar 2021 · extension options published · starts 1 Apr 2020

What is being bought

Published requirement description

The service comprises the annual service and maintenance to all Association owned appliances of gas heating systems and appliances following manufacturer's requirements and shall include everything necessary for this check, including but not restricted to all labour, parts etc of all gas installations, including appliances and flues.

  • Recurrence: Between 2025 and 28 dependent on extensions applied to this contract.

CPV: Boiler installations · Boilers · Central-heating boilers · Central-heating equipment · Central-heating installation work · Central-heating radiator valves · Central-heating radiators · Central-heating radiators and boilers and parts · Commissioning of heating installations · Gas appliance maintenance services · Gas appliances · Heating equipment · +5 more

The lotProcurement structure

single lot · no lot value published
Lot #1The Service comprises annual gas central heating servicing; a reactive maintenance…AwardedRenewal 1 yr

The Service comprises annual gas central heating servicing; a reactive maintenance service, following manufacturer's requirements and shall include everything necessary for this check, including but not restricted to all labour, parts, etc of all gas installations including appliances and flues. The contract also includes an emergency call out repairs service including out of hours; audit of annual services and new/replacement heating installations. Atrium proposes that the contract will be for an initial period of 1 year with the option to extend on an annual basis, subject to performance and cost certainty, for up to a further 3 years. If the successful bidder does not perform to Atrium’s requirements, the contract may not continue after the first year. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Contract period: 1 Apr 2020 – 31 Mar 2021 (1 yr)
Delivery: Scotland · East Ayrshire
Extensions: Option to extend the contract annually for a period of up to 36 months, subject to contractor performance and cost certainty.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
Conditions of participation2
  • Suitability

    The Main Contractor will be expected to hold membership and accreditation with the following or an equivalent organisation: Gas Safe / NICEIC or SELECT / BS OHSAS 18001 or equivalent. Bidders must use only Gas Safe Registered Engineers.

  • Technical & professional ability

    Execution of the service is reserved to a particular profession

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · Between 2025 and 28 dependent on extensions applied to this contract.
First published
17 Nov 2023, 10:57 GMT
Last source update
7 Jun 2024, 10:41 BST
Award evaluation window
9 Jan 2024 – …
Authority reference
19/1294
FTS notice number
2024/S 000-017693
Classification (CPV)
Boiler installationsBoilersCentral-heating boilersCentral-heating equipmentCentral-heating installation workCentral-heating radiator valvesCentral-heating radiatorsCentral-heating radiators and boilers and partsCommissioning of heating installationsGas appliance maintenance services
+7 moreGas appliancesHeating equipment
Delivery area
Scotland (UKM93)
Official registry OCID
ocds-h6vhtk-041aba Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

In addition to the requirement to satisfy the SPD selection criteria, Key Performance Indicators (KPIs) will be developed from the Quality Assessment in addition to the standard response times. These will be used to measure how well the contractor is performing to ensure strategic and operational objectives are met.

Publisher note: Further information is contained in the Contract Brief and Tender documents attached to the Contract Notice, which includes how responses would be assessed. Under the terms of this contract the successful supplier is required to deliver Community Benefits in support of the organisation's economic and social objectives. Atrium proposes that the contract will be for an initial period of 1 year with the option to extend on an annual basis, subject to performance and cost certainty, for up to a further 3 years. If the successful bidder does not perform to Atrium’s requirements, the contract may not continue after the first year. (SC Ref:618662) Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows: Under the terms of this contract, Atrium will require the successful supplier to deliver Community Benefits as part of the delivery of the works, in support of the organisation’s economic and social objectives. Community enhancement, targeted recruitment and training, promotion of subcontracting opportunities to SMEs and social enterprises, community consultation, community outreach and education opportunities. (SC Ref:768817)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: http://www.publiccontractsscotland.gov.uk ↗

Submission deadline
8 Jan 2024, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Participation fee
document
Bid validity
90 days from the deadline
Bids opened
9 Jan 2024, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Apr 2020 → 7 Jun 2024 · 4 dates
  1. Contract starts
    1 Apr 2020, 00:00 BST
  2. Submission deadline
    8 Jan 2024, 12:00 GMT
  3. Bids opened
    9 Jan 2024, 12:00 GMT
  4. Notice published
    7 Jun 2024, 10:41 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    7 Jun 2024, 10:41 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Bids received 3
Contracts signed 1latest 7 Mar 2024
Awarded toValueDateStatus
James Frew LtdSME——Awarded

Contracts

  • Contract 017693-2024-1 · James Frew LtdSME

    Signed
    7 Mar 2024
    Value
    —
    Period
    … – 31 Mar 2021
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
The Service comprises annual gas central heating servicing; a reactive maintenance…3bids · 3 electronic0—£226,970 – £382,120
Whole notice———£226,970 – £382,120

Contracting authority & participating public bodies

Atrium Homes

Contracting authorityBody governed by public lawHousing and community amenities Atrium House, 14 Central Avenue, Kilmarnock, Scotland, KA1 4PSContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Kilmarnock Sheriff CourtReview body KilmarnockContact email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • James Frew LtdAwarded supplier James Frew Ltd, 83 New Street, Stevenston, Scotland, KA20 3HDContact email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria