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Published 11 Mar 2026, 09:33 GMT

Official UK procurement notice

FTS052 Cleaning Services - Inverness Campus

Official notice

Authority: Highlands and Islands Enterprise

ServicesOpen procedureSME suitable
Sectors: Cleaning & Environmental Services (90) Delivery: Scotland (UKM62)
Published estimate£498,000exc. VAT9.4% below published estimate
Submissions closed 13 Apr 2026awarded 28 May 2026
Awarded to ALLAN INGRAM INDUSTRIAL CLEANING SERVICES LTD

What is being bought

Published requirement description

HIE requires a suitable qualified and experienced supplier to provide cleaning services at a number of buildings at Inverness Campus.

The contract will be let from 3 August 2026 for the initial period of 3 years, unless terminated in accordance with the provisions of the Contract Conditions, with HIE having the option to extend for a further period of up to 12 months and another further period of up to 12 months following the Initial Term (i.e. the maximum contract length including the optional extension periods is 5 years).

  • Recurrence: HIE reserves the right to re-tender for these services upon termination of the contract or at the end of the contract, including any extension period.

CPV: Accommodation, building and window cleaning services · Cleaning and sanitation services · Cleaning services · Office cleaning services · Office, school and office equipment cleaning services · Window-cleaning services

The lotProcurement structure

single lot · value published
Lot #1The services required include cleaning and housekeeping, day cleaning and periodic…AwardedRenewalPublished value£498,000

The services required include cleaning and housekeeping, day cleaning and periodic cleaning services. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Delivery: Scotland
Extensions: HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services (whether by way of the removal of Services, the addition of new Services, or increasing or decreasing the Services or specifying the order in which the Services are to be performed or the locations where the Services are to be provided). HIE shall not require any such change other than where it is permitted by Regulation 72 of the Public Contracts (Scotland) Regulations 2015. The Contract may be modified for reasons including but not limited to (and are regardless of monetary value): -Re-purposing of areas and/or change of furniture/layout of area result in increased/decreased services or change of cleaning tasks; -Changes in occupancy level that require increased or reduced services, for example third party tenants occupying or vacating space, number of employees based in the office; -Change in any lease agreements requiring increased or reduced services or resulting in no further services required e.g. relocation, building closure, tenant procuring cleaning services directly; -Services required at additional buildings/sites within Inverness Campus and/or areas/zones in a building e.g. services required in Suite F2; -Services required at a different building e.g. HIE moves to another office within the local area; -Requests from occupiers or tenants to increase or decrease service provision, including number of days and number of hours required; -Ad-hoc cleaning required in excess of the indicative number of hours per annum stated in the Pricing Schedule -Increase or decrease tasks to meet additional hygiene measures and/or pandemic restrictions/public health emergency; -Addition or removal of buildings within Inverness Campus e.g. via (partial) sale of building; -Changes in building zone boundaries resulting e.g. in re-apportionment of costs. -Removal of services if no longer needed; -Addition/removal of tasks which also may result in increase/decrease in number of days/hours of services required; -Changes to task frequencies and/or cleaning schedules; -Reapportionment of cleaning hours between sites; -Changes to HIE’s available budget to deliver these services; -Change of the intended usage of building areas; -Change in requirements to accommodate temporary works to the building; -Change of occupancy levels require more or less consumables. In these situations, HIE will agree a price variation based on the pricing submitted as part of your bid, for example, if we remove a site, then HIE’s cost per year will reduce by the cost associated in your submitted Pricing Schedule for that site. Modifications may result in the overall contract value being lower or higher than stated in the contract notice/contract award notice which includes HIE’s estimate at the time of tendering. · The contract will be let from 3 August 2026 for the initial period of 3 years, unless terminated in accordance with the provisions of the T&Cs, with HIE having the option to extend for a further period of up to 12 months and another further period of up to 12 months following the Initial Term (i.e. the maximum contract length including the optional extension periods is 5 years).Variant bids: not allowed
90900000 Cleaning and sanitation services90910000 Cleaning services90911000 Accommodation, building and window cleaning services90911300 Window-cleaning services90919000 Office, school and office equipment cleaning services90919200 Office cleaning services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 45%Environmental: 5%
Published sub-criteria (7)
  • Q4 Delivery Methodology: 20%
  • Q5 Management and Quality Management Methodology: 12%
  • Q6 Management and Delivery Team: 11%
  • Q8b Monitoring and Reporting of Community Benefits: 2%
  • Q9 Fair Work Practices: 5%
  • price: 45%
  • Q7 Net Zero: 5%
Published award criteria (10)
  • Q1 Prompt Payment Standard Clause: pass/fail
  • Q2 Cyber Security: pass/fail
  • Q3 Payment of the Real Living Wage: pass/fail
  • Q4 Delivery Methodology: 20%
  • Q5 Management and Quality Management Methodology: 12%
  • Q6 Management and Delivery Team: 11%
  • Q7 Net Zero: 5%
  • Q8b Monitoring and Reporting of Community Benefits: 2%
  • Q9 Fair Work Practices: 5%
  • Price: 45%
Conditions of participation3
  • Suitability

    4A2A Bidders must have and up-to-date Level 1 Disclosure Scotland Certificate for all personnel used to deliver this contract (including cleaning operatives, supervisors and contract managers) or commit to obtain the required certificates prior to contract start (e.g. when the cleaning operative has not been appointed yet).

  • Condition of participation
    no text published
    Minimum: It is a requirement of this Contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded Contract, the types and levels of insurance indicated below: 4B5B Employer's (Compulsory) Liability Insurance - GBP 5M for each and every claim. h…
  • Technical & professional ability

    4C4 If bidders intend to use a supply chain to deliver the requirements detailed in the Contract Notice, they should confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain. Please refer to Scope of Requirements for full requirements. If bidders do not pay at least 95% of valid invoices on time and are unable to provide a proportionate and timely improvement plan, their organisation will not be selected to participate further in this procurement.(pass/fail)

    4C10 Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. (for info)

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 45 of 100 points: a 10% discount moves about 4.5 points. Quality carries 50 of 100: the paper moves it further than the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement

Yes · HIE reserves the right to re-tender for these services upon termination of the contract or at the end of the contract, including any extension period.

First published
11 Mar 2026, 09:33 GMT
Last source update
1 Jun 2026, 09:28 BST
Award evaluation window
13 Apr 2026 – …
Authority reference
FTS052
FTS notice number
2026/S 000-051183
Classification (CPV)
Accommodation, building and window cleaning servicesCleaning and sanitation servicesCleaning servicesOffice cleaning servicesOffice, school and office equipment cleaning servicesWindow-cleaning services
Delivery area
Scotland (UKM62)
Official registry OCID
ocds-h6vhtk-0666f0 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Refer to the tender documents.

Publisher note: The figures in sections II.1.7. and V.2.4. refer to the contract value including the optional extension periods and an estimate for the CPI increases. (SC Ref:833315)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
13 Apr 2026, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
13 Apr 2026, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

www.publiccontractsscotland.gov.uk ↗

Timeline

13 Apr 2026 → 1 Jun 2026 · 3 dates
  1. Submission deadline192 days ago
    13 Apr 2026, 12:00 BST
  2. Bids opened192 days ago
    13 Apr 2026, 12:00 BST
  3. Notice published143 days ago
    1 Jun 2026, 09:28 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    1 Jun 2026, 09:28 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £451,2411 contract exc. VAT
Bids received 108 from SMEs
Contracts signed 1latest 28 May 2026
Awarded toValueDateStatus
ALLAN INGRAM INDUSTRIAL CLEANING SERVICES LTDSME£451,241 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
10bids · 10 electronic · 10 from abroad8——

Contracting authority & participating public bodies

Highlands and Islands Enterprise

Contracting authorityRegional or local agency/officeEconomic affairs An Lòchran, 10 Inverness Campus, Inverness, Scotland, IV2 5NAContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Inverness Sheriff Court and Justice of the Peace CourtReview body InvernessContact email, phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.