Find a TenderCancelled
Published 9 Dec 2025, 10:35 GMT

Official UK procurement notice

FTS048 Cleaning Services - Inverness Campus

Official notice

Authority: Highlands and Islands Enterprise

ServicesOpen procedure
Published estimate£498,000exc. VAT
Submissions closed 2 Feb 2026

What is being bought

Published requirement description

HIE requires a suitable qualified and experienced supplier to provide cleaning services at a number of buildings at Inverness Campus.

The contract will be let from 1 June 2026 for the initial period of 3 years, unless terminated in accordance with the provisions of the Contract Conditions, with HIE having the option to extend for a further period of up to 12 months and another further period of up to 12 months following the Initial Term (i.e. the maximum contract length including the optional extension periods is 5 years).

The currently envisaged budget for the the first 2 years is GBP 127,800 - GBP 182,600 (excluding VAT). The prices will remain fixed for Year 1 and 2 of the contract, thereafter a price increase mechanism may apply, as per the tender documents.

The value stated in sections II.1.5 and II.2.6. refers to the estimated contract value over the maximum length of the contract (i.e. 5 years).

  • Recurrence: HIE reserves the right to re-tender for these services upon termination of the contract or at the end of the contract, including any extension period.

CPV: Accommodation, building and window cleaning services · Cleaning and sanitation services · Cleaning services · Office cleaning services · Office, school and office equipment cleaning services · Window-cleaning services

The lotProcurement structure

single lot · value published
Lot #1The services required include cleaning and housekeeping, day cleaning and periodic…CancelledRenewalPublished value£498,000

The services required include cleaning and housekeeping, day cleaning and periodic cleaning services. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Delivery: Scotland
Extensions: see tender documents · It is expected that the contract will be let from 1 June 2026 for the initial period of 3 years, unless terminated in accordance with the provisions of the T&Cs, with HIE having the option to extend for a further period of up to 12 months and another further period of up to 12 months following the Initial Term (i.e. the maximum contract length including the optional extension periods is 5 years).Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 45%Environmental: 5%
Published sub-criteria (7)
  • Q4 Delivery Methodology: 20%
  • Q5 Management and Quality Management Methodology: 12%
  • Q6 Management and Delivery Team: 11%
  • Q8b Monitoring and Reporting of Community Benefits: 2%
  • Q9 Fair Work Practices: 5%
  • price: 45%
  • Q7 Net Zero: 5%
Published award criteria (10)
  • Q1 Prompt Payment Standard Clause: pass/fail
  • Q2 Cyber Security: pass/fail
  • Q3 Payment of the Real Living Wage: pass/fail
  • Q4 Delivery Methodology: 20%
  • Q5 Management and Quality Management Methodology: 12%
  • Q6 Management and Delivery Team: 11%
  • Q7 Net Zero: 5%
  • Q8b Monitoring and Reporting of Community Benefits: 2%
  • Q9 Fair Work Practices: 5%
  • Price: 45%
Conditions of participation3
  • Suitability

    4A2A Bidders must have and up-to-date Level 1 Disclosure Scotland Certificate for all personnel used to deliver this contract (including cleaning operatives, supervisors and contract managers) or commit to obtain the required certificates prior to contract start (e.g. when the cleaning operative has not been appointed yet).

  • Condition of participation
    no text published
    Minimum: It is a requirement of this Contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded Contract, the types and levels of insurance indicated below: 4B5B Employer's (Compulsory) Liability Insurance - GBP 5M for each and every claim. h…
  • Technical & professional ability

    4C4 If bidders intend to use a supply chain to deliver the requirements detailed in the Contract Notice, they should confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain. Please refer to Scope of Requirements for full requirements. If bidders do not pay at least 95% of valid invoices on time and are unable to provide a proportionate and timely improvement plan, their organisation will not be selected to participate further in this procurement.(pass/fail)

    4C10 Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. (for info)

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 45 of 100 points: a 10% discount moves about 4.5 points. Quality carries 50 of 100: the paper moves it further than the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement

Yes · HIE reserves the right to re-tender for these services upon termination of the contract or at the end of the contract, including any extension period.

First published
9 Dec 2025, 10:35 GMT
Last source update
9 Mar 2026, 14:11 GMT
Award evaluation window
2 Feb 2026 – …
Authority reference
FTS048
FTS notice number
2026/S 000-020933
Classification (CPV)
Accommodation, building and window cleaning servicesCleaning and sanitation servicesCleaning servicesOffice cleaning servicesOffice, school and office equipment cleaning servicesWindow-cleaning services
Delivery area
Scotland (UKM62)
Official registry OCID
ocds-h6vhtk-05f17f Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Refer to the tender documents.

Publisher note: A site visit will take place on 13 January 2026. Refer to the Scope of Requirements and Tender Guidance document for further details. The value stated in section II.1.5 & II.2.6.refer to the envisaged total contract value including any optional extension periods. In order to participate, bidders should register, for free, on www.publiccontractsscotland.gov.uk and record their interest in this contract and download and complete all relevant documentation. Tenders must be submitted via the PCS postbox and must be received by the published deadline. Late tenders will not be accepted and HIE will reject any submissions received after the deadline. Email or hard copy responses will not be accepted. Where bidders rely on the capacity of other entities in order to meet selection criteria they are required to provide information relating to these entities with the relevant supporting SPD documentation being submitted. SPD 3D.12 Bidders should refer to the "Conflict of Interest" Section within the Scope of Requirements when completing this question. The Award criteria Questions 4-9 will be marked according to the following criteria - refer to the tender documents for the evaluation criteria for Questions 1-3 including the minimum threshold for Qs 4-9. 0 - Unacceptable - Nil or inadequate response which fails to demonstrate an ability to meet the requirement. 1 - Poor - Response is partially relevant but generally poor. It addresses some elements of the requirement but contains insufficient/limited detail or explanation to demonstrate how the requirement will be fulfilled. 2 - Acceptable - Response is relevant and acceptable. It addresses a broad understanding of the requirement but may lack details on how the requirement will be fulfilled in certain areas. 3 - Good - Response is relevant and good. It is sufficiently detailed to demonstrate a good understanding and provides details on how the requirements will be fulfilled. 4 - Excellent - Response is completely relevant and excellent overall. It is comprehensive, unambiguous and demonstrate a thorough understanding of the requirement and provides details of how the requirement will be met in full. (SC Ref:825987)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
2 Feb 2026, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
2 Feb 2026, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Feb 2026 → 9 Mar 2026 · 3 dates
  1. Submission deadline262 days ago
    2 Feb 2026, 12:00 GMT
  2. Bids opened262 days ago
    2 Feb 2026, 12:00 GMT
  3. Notice published227 days ago
    9 Mar 2026, 14:11 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to cancelled
    9 Mar 2026, 14:11 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1

1 further award records carry no date or value.

Contracting authority & participating public bodies

Highlands and Islands Enterprise

Contracting authorityRegional or local agency/officeEconomic affairs An Lòchran, 10 Inverness Campus, Inverness, Scotland, IV2 5NAContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Inverness Sheriff Court and Justice of the Peace CourtReview body InvernessContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.