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Published 14 Dec 2021, 12:44 GMT

Official UK procurement notice

Framework agreement to supply ICT goods and services to the education sector and any UK public sector body - Phase 1

Official notice

Authority: enFrame CIC

Framework agreement6 lotsServicesOpen procedureSME suitableMax 5 lots to bid
Sectors: Printed matter and related products (22)Office and computing machinery, equipment and supplies except furniture and software packages (30)Software Packages & ERP (48)
+4 moreRepair & Maintenance (50)Architecture & Engineering (71)IT Services & Software (72)Business Services & Consultancy (79)
 Delivery: UK
Framework ceiling (notional)£500,000,000total for 6 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 20 Dec 2021awarded 5 Aug 2022
Lots 6max 5 to bid

What is being bought6 lots · detail below

Published requirement description

Academies Enterprise Trust (AET) and The Elliot Foundation Trust (TEFAT) seek to establish a framework agreement enabling schools, multi-academy trusts and all UK public sector bodies to procure a variety of ICT goods and services, where those goods and services are split into a series of lots and possibly sub-lots, allowing suppliers to respond to single lots/sub-lots, multiple lots/sub-lots, or all lots. The lots range from hardware and software purchases, to procuring a full managed service with a chosen Strategic ICT Partner. There is no limit to the number of suppliers on each lot and no limit to the number of lots you can respond to. We welcome responses from registered companies (including SMEs), consortia, Special Purpose Vehicles and Voluntary Community and Social Enterprise (VCSEs).

The Sponsors (AET and TEFAT) will be procuring a Strategic Partner utilising the framework, which will run in parallel to the framework procurement. These further competitions will be lots 16 and 17 of the framework ITT.

The lots for this phase of the ICT Framework Procurement are Strategic Partnering Services, Support Services, the AET Further Competition, and the TEFAT Further Competition.

enFrame are focussed on ensuring that every procurement is driven by Social Value and fighting climate change, an ethos that is shared with AET and TEFAT. A such, the framework asks what Social Value supplies can offer through delivery of the service that would benefit the trusts, and what they can offer and do to reduce the trusts’ carbon footprint.

CPV: Computer audit and testing services · Computer audit consultancy and hardware consultancy services · Computer audit services · Computer configurations · Computer expansion services · Computer hardware acceptance testing consultancy services · Computer manuals · Computer network services · Computer support and consultancy services · Computer support services · Computer testing services · Computer upgrade services · +94 more

How this framework works

From the published notice
Places
up to 100 suppliers · 12 bids on the busiest of 6 lots (0.1 per place) · 13 appointed
Electronic auction
yes

Lots and requirements (6)Procurement structure

6 lots · no lot values published · a supplier may bid for at most 5 of them · evaluation weights differ by lot
Lot #1Strategic Partnering Services (No sub-lots)Awarded

Lot 1: Strategic Partnering Services enables Contracting Authorities to procure a Strategic Partner to meet all their ICT needs including a full or hybrid managed service or support service, outsource planning, contractual management, tactical and strategic support, partnering services and value-add, and Net Zero and low carbon support, as well as a combination of/or all products and services that can be procured using the other framework lots/sub-lots.

To be successfully awarded a place on Lot 1: Strategic Partnering Services, Suppliers should answer all questions in this lot. Suppliers wishing to be awarded a place on all framework lots and sub-lots are required to provide responses for each individual lot including lot 1. If successful, they will be invited to bid on the Further Competitions for all Contracting Authorities using the framework. Questions AQ2 – AQ14 in Lot 1 correspond to the lots on the framework. When responding to Lot 1, Bidders who have provided responses to one or more individual lots and/or sub-lots may refer to the answers provided in those sub-lots. They will only be required to provide the additional information requested in these questions. More information is available in EN-ICT-1021 ITT Vol 1 - Instruction and Guidance for Tenderers Phase 1 - Final.docx and EN-ICT-1021 ITT App 2 – Framework Lots – Final.xlsx.

Suppliers bidding on Lot 1.1: AET Further Competition and/or Lot 1.2: TEFAT Further Competition must respond to Lot 1: Strategic Partnering Services as well as Lot 1.1 and/or Lot 1.2. They will only be considered for the Sponsors’ Further Competition lots if they have successfully been awarded a place on Lot 1.

This lot has no sub-lots.

Delivery: UK
Variant bids: not allowed
22121000 Technical publications22470000 Manuals22471000 Computer manuals22472000 Instruction manuals22473000 Technical manuals30211400 Computer configurations
Lot #2Support Services (Overarching lot)Awarded

Lot 2: Support Services

Support Services is the overarching lot that includes the Support Services and Managed Service sub-lots, which includes managed services, service desk, problem management, asset management and third-party management.

To be successfully awarded a place on the overarching lot, Suppliers must provide responses to, and be successfully awarded a place on each sub-lot under that lot. Suppliers successfully awarded a place on this lot will be invited to tender for all Further Competitions for this lot and all its sub-lots but will not be invited to bid for the corresponding product or service in Lot 1 unless they bid on Lot 1.

There are 2 sub-lots:

Sub-lot 1: Support Services

Support Services is a sub-lot that will enable Contracting Authorities to procure a range of Support Services including Helpdesk Services, Remote Support and Monitoring, Onsite Support Services, and Ancillary Services.

Support Services is a sub-lot of Lot 2: Support Services. Contracting Authorities wishing to procure support services through Further Competition may choose to procure using Sub-lot 1: Support Services, the overarching Lot 2: Support Services, or Lot 1: Strategic services (the overarching lot that includes several other lots (depending on their other requirements). More information is available in EN-ICT-1021 ITT Vol 1 - Instruction and Guidance for Tenderers Phase 1 - Final.docx and EN-ICT-1021 ITT App 2 – Framework Lots - Final.xlsx.

Suppliers can be awarded a place on an individual sub-lot, the overarching lot, multiple lots, and sub-lots and/or all lots and sub-lots. If a supplier has been awarded a place on the overarching lot, they will be invited to tender for all Further Competitions for that lot and all its sub-lots. If a supplier has been awarded a place on a sub-lot, they will only be invited to tender for Further Competitions for that sub-lot.

Sub-lot 2: Managed Service

Managed Service is a sub-lot that will enable Contracting Authorities to procure a Managed Service including Helpdesk Services, Remote Support and Monitoring, Onsite Support Services, Ancillary Services, and Strategic Services including ICT strategy, Account Management, Contract Management services, and strategic advice, guidance, and support.

Managed Service is a sub-lot of Lot 2 Support Services. Contracting Authorities wishing to procure managed services through Further Competition may choose to procure using Sub-lot 2: Managed Service, the overarching Lot 2: Support Services, or Lot 1: Strategic services (the overarching lot that includes several other lots and sub-lots (depending on their other requirements). More information is available in EN-ICT-1021 ITT Vol 1 - Instruction and Guidance for Tenderers Phase 1 - Final.docx and EN-ICT-1021 ITT App 2 – Framework Lots - Final.xlsx.

Suppliers can be awarded a place on an individual sub-lot, the overarching lot, multiple lots, and sub-lots and/or all lots and sub-lots. If a supplier has been awarded a place on the overarching lot, they will be invited to tender for all Further Competitions for that lot and all its sub-lots. If a supplier has been awarded a place on a sub-lot, they will only be invited to tender for Further Competitions for that sub-lot.

Delivery: UK
Variant bids: not allowed
22121000 Technical publications22470000 Manuals22471000 Computer manuals22472000 Instruction manuals22473000 Technical manuals30237000 Parts, accessories and supplies for computers
Lot #3Sub-lot 1: Support Services - Support ServicesAwarded

This is a sub-lot of lot 2: Support Services

Sub-lot 1: Support Services

Support Services is a sub-lot that will enable Contracting Authorities to procure a range of Support Services including Helpdesk Services, Remote Support and Monitoring, Onsite Support Services, and Ancillary Services.

Support Services is a sub-lot of Lot 2: Support Services. Contracting Authorities wishing to procure support services through Further Competition may choose to procure using Sub-lot 1: Support Services, the overarching Lot 2: Support Services, or Lot 1: Strategic services (the overarching lot that includes several other lots (depending on their other requirements). More information is available in EN-ICT-1021 ITT Vol 1 - Instruction and Guidance for Tenderers Phase 1 - Final.docx and EN-ICT-1021 ITT App 2 – Framework Lots - Final.xlsx.

Suppliers can be awarded a place on an individual sub-lot, the overarching lot, multiple lots, and sub-lots and/or all lots and sub-lots. If a supplier has been awarded a place on the overarching lot, they will be invited to tender for all Further Competitions for that lot and all its sub-lots. If a supplier has been awarded a place on a sub-lot, they will only be invited to tender for Further Competitions for that sub-lot.

Delivery: UK
Variant bids: not allowed
22121000 Technical publications22470000 Manuals22471000 Computer manuals22472000 Instruction manuals22473000 Technical manuals30237000 Parts, accessories and supplies for computers
Lot #4Sub-lot 2: Support Services - Managed ServiceAwarded

This is a sub-lot of Lot 2: Support Services

Sub-lot 2: Managed Service

Managed Service is a sub-lot that will enable Contracting Authorities to procure a Managed Service including Helpdesk Services, Remote Support and Monitoring, Onsite Support Services, Ancillary Services, and Strategic Services including ICT strategy, Account Management, Contract Management services, and strategic advice, guidance, and support.

Managed Service is a sub-lot of Lot 2 Support Services. Contracting Authorities wishing to procure managed services through Further Competition may choose to procure using Sub-lot 2: Managed Service, the overarching Lot 2: Support Services, or Lot 1: Strategic services (the overarching lot that includes several other lots and sub-lots (depending on their other requirements). More information is available in EN-ICT-1021 ITT Vol 1 - Instruction and Guidance for Tenderers Phase 1 - Final.docx and EN-ICT-1021 ITT App 2 – Framework Lots - Final.xlsx.

Suppliers can be awarded a place on an individual sub-lot, the overarching lot, multiple lots, and sub-lots and/or all lots and sub-lots. If a supplier has been awarded a place on the overarching lot, they will be invited to tender for all Further Competitions for that lot and all its sub-lots. If a supplier has been awarded a place on a sub-lot, they will only be invited to tender for Further Competitions for that sub-lot.

Delivery: UK
Variant bids: not allowed
22121000 Technical publications22470000 Manuals22471000 Computer manuals22472000 Instruction manuals22473000 Technical manuals30237000 Parts, accessories and supplies for computers
Lot #51: Academies Enterprise Trust (AET) Further CompetitionAwarded

Lot 1.1: AET Further Competition

This is the Further competition for Academies Enterprise Trust (AET) based on Lot 1: Strategic Partnering Services and trust specific requirements to procure a Strategic Partner. This Further Competition will be run concurrently with the other framework lots, but suppliers will only be considered for this lot if they have been successfully awarded a place on Lot 1: Strategic Partnering Services.

Delivery: UK
Variant bids: not allowed
22121000 Technical publications22470000 Manuals22473000 Technical manuals30237100 Parts of computers48219000 Miscellaneous networking software package50300000 Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
Lot #62: The Elliot Foundation Trust (TEFAT) Further CompetitionAwarded

Lot 1.2: TEFAT Further Competition

This is the Further competition for The Elliot Foundation Trust (TEFAT) based on Lot 1: Strategic Partnering Services and trust specific requirements to procure a Strategic Partner. This Further Competition will be run concurrently with the other framework lots, but suppliers will only be considered for this lot if they have been successfully awarded a place on Lot 1: Strategic Partnering Services.

Delivery: UK
Variant bids: not allowed
22121000 Technical publications22470000 Manuals22473000 Technical manuals30237000 Parts, accessories and supplies for computers30237100 Parts of computers48219000 Miscellaneous networking software package

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

LotQualityPriceSplit
5 · 1: Academies Enterprise Trust (AET) Further Competition65%35%
6 · 2: The Elliot Foundation Trust (TEFAT) Further Competition70%30%
Lot distribution rule: Single lot/sub-lot, any number of lots/sub-lots, or all lots.
What this means for your bid
  • Price carries 30–35 points depending on the lot. Read the split per lot below.
  • “Framework agreement to supply ICT goods and services to the education…” is a framework: the contest is a place on its panel, up to 100 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
14 Dec 2021, 12:44 GMT
Last source update
10 Aug 2022, 16:05 BST
Award evaluation window
20 Dec 2021 – …
Authority reference
EN-ICT-1021
FTS notice number
2022/S 000-022058
Classification (CPV)
Computer audit and testing servicesComputer audit consultancy and hardware consultancy servicesComputer audit servicesComputer configurationsComputer expansion servicesComputer hardware acceptance testing consultancy servicesComputer manualsComputer network servicesComputer support and consultancy servicesComputer support services
+96 moreComputer testing servicesComputer upgrade services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02f363 Find a Tender

Publisher note: The marked up versions of EN-ICT-1021 ITT Vol 6.1 Managed Services Contract and Guidance Notes - Final.docx for TEFAT and AET will be uploaded in a few days. (MT Ref:225704)

How it was run

Official notice
Run through: mytenders · Who buys & how to bid on myTenders
Supplier login requiredLanguage: EN
Access & registration note: Free publication showcase; bidding happens on buyer portals
Appointment period ends
20 Dec 2021, 17:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
20 Dec 2021, 17:00 GMT
Detailed submission instructions & authority contactsFrom official release

www.mytenders.co.uk ↗

Timeline

20 Dec 2021 → 10 Aug 2022 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    20 Dec 2021, 17:00 GMT
  2. Bids opened
    20 Dec 2021, 17:00 GMT
  3. Notice published
    10 Aug 2022, 16:05 BST

Notice history

6 events · 6 releases on Find a Tender · since 11 Jan 2022
  1. Published value published: £500,000,000
    11 Jan 2022, 14:15 GMT
  2. Status changed to active
    11 Jan 2022, 14:15 GMT
  3. Procurement method changed
    11 Jan 2022, 14:15 GMT
  4. Deadline moved to 20 Dec 2021, 17:00 GMT
    11 Jan 2022, 14:15 GMT
    -22 days · was 11 Jan 2022, 13:30 GMT
  5. Deadline moved to 11 Jan 2022, 13:30 GMT
    11 Jan 2022, 14:15 GMT
    -17 days · was 28 Jan 2022, 17:00 GMT
  6. Status changed to complete
    8 Aug 2022, 09:32 BST
Published amendments (3 · 2 deadline changes)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.220 Dec 202128 Jan 2022+39 d
—Bid openingConditions for opening of tenders · IV.2.720 Dec 202128 Jan 2022+39 d
—Bid openingConditions for opening of tenders · IV.2.728 Jan 202211 Jan 2022-17 d
—DeadlineTime limit · IV.2.228 Jan 202211 Jan 2022-17 d

Extension granted as per Sponsors

Required to access submissions for Lot 1 and Lot 2

Reason: To evaluate Lot 1 Strategic Partnering Services and Lot 2 Support Services. Bidders can still submit bid responses for the TEFAT and AET Further Competitions. To do so, please email responses to [email protected].

Routine re-releases (6)
  • 2022-01: 2 releases · 11 Jan 2022, 11 Jan 2022
  • 2021-12: 1 release · 14 Dec 2021

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 13admitted to the panel · see the list ↓
Bids received 128 from SMEs · busiest of 6 lots
Contracts signed 10latest 5 Aug 2022

10 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 5 of these contracts carry the same published figure, £500,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Lot 1.2: The Elliot Foundation Trust (TEFAT) Further Competition

    Signed
    5 Aug 2022
    Value
    £5,000,000
    Status
    active

  • Lot 1.1: Academies Enterprise Trust (AET) Further Competition

    Signed
    21 Jul 2022
    Value
    £5,000,000
    Status
    active

  • Lot 1: Strategic Partnering Services (No sub-lots)

    Signed
    23 Mar 2022
    Value
    ceiling above
    Status
    active

  • Lot 2 Sub-lot 1: Support Services - Support Services

    Signed
    23 Mar 2022
    Value
    £100,000,000
    Status
    active

  • Lot 2 Sub-lot 2: Support Services - Managed Service

    Signed
    23 Mar 2022
    Value
    £100,000,000
    Status
    active

  • Lot 2: Support Services (Overarching lot)

    Signed
    23 Mar 2022
    Value
    £100,000,000
    Status
    active

  • Lot 1: Strategic Partnering Services (No sub-lots)

    Signed
    15 Mar 2022
    Value
    ceiling above
    Status
    active

  • Lot 2: Support Services (Overarching lot)

    Signed
    15 Mar 2022
    Value
    ceiling above
    Status
    active

  • Lot 2 Sub-lot 1: Support Services - Support Services

    Signed
    15 Mar 2022
    Value
    ceiling above
    Status
    active

  • Lot 2 Sub-lot 2: Support Services - Managed Service

    Signed
    15 Mar 2022
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Strategic Partnering Services (No sub-lots)6bids · 6 electronic · 6 from abroad4——
2 · Support Services (Overarching lot)12bids · 12 electronic · 12 from abroad8——
3 · Sub-lot 1: Support Services - Support Services12bids · 12 electronic · 12 from abroad8——
4 · Sub-lot 2: Support Services - Managed Service12bids · 12 electronic · 12 from abroad8——
5 · 1: Academies Enterprise Trust (AET) Further Competition2bids · 2 electronic · 2 from abroad1——
6 · 2: The Elliot Foundation Trust (TEFAT) Further Competition3bids · 3 electronic · 3 from abroad2——

Contracting authority & participating public bodies

enFrame CIC

Contracting authorityBody governed by public lawEducation Stuart House, St John's Street, Peterborough, UK, PE1 5DDContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Public Procurement Review ServiceReview body LondonContact email, phone

Framework contractors & participating bidders

14 commercial parties on the notice
  • Academia LtdFramework contractor 8 Kinetic Crescent, Innova Park, Enfield, London, EN3 7XHContact phone
  • Academia LtdFramework contractor Unit 1, Progression Centre , Mark Road, Hemel Hempstead, London, HP2 7DWContact phone
  • CANCOM Managed Services Ltd.Framework contractor Concourse Building 3, Queens Road, Belfast, UK, BT3 9DTContact phone
  • Dataspire Solutions LtdFramework contractor Lowry Mill, Lees Street, Manchester, North West, M27 6DBContact phone
  • EasiPC Services LtdFramework contractor 28 Charter Gate, Quarry Park Close Moulton Park, Northampton, Northamptonshire, UK, NN3 6QBContact phone
  • Joskos SolutionsFramework contractor 611 Highgate Studios, Highgate Road, London, UK, NW51TLContact phone
  • Medhurst Communications LimitedFramework contractor 17 Brunel Way, Segensworth East, Fareham, South East, PO15 5TXContact phone
  • Praestantia TechnologyFramework contractor Suite 4, The Courtyard, Taunton, South West, TA41EQContact phone
  • RM Education LtdFramework contractor 142B Park Drive, Milton Park, Abingdon, UK, OX14 4SEContact phone
  • Savvy IT LimitedFramework contractor Suite 118 , iCenter, Howard Way, Newport Pagnell, UK, MK16 9PYContact phone
Show 4 more suppliers
  • Specialist Computer Centres SCCFramework contractor James House, Warwick Road, Tyseley, Birmingham/West Midlands, UK, B11 2LEContact phone
  • Sweethaven LimitedFramework contractor Sweethaven House, 1a Trehaven Parade, Reigate, South East, RH2 7LLContact phone
  • Telefónica TechFramework contractor Concourse Building 3, Queens Road, Belfast, UK, BT3 9DTContact phone
  • Turn IT On LtdFramework contractor Unit 1F, Network Point, Range Road, Witney, UK, OX29 0YNContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria