Find a TenderPlanned procurementPreliminary market engagement notice
Published 8 Jan 2026, 16:41 GMT

Official UK procurement notice

Flexible Benefits Platform (including Brokering Service) and Employee Reward & Recognition Platform

Authority: NATIONAL ENERGY SYSTEM OPERATOR LIMITED (Public body)

Framework agreementServicesCompetitive flexible procedureAbove thresholdUtilities
Planned pipeline value£13,180,000pipeline notice, not a live tender
Tender notice expected 23 Feb 2026from the planned procurement notice
Framework period 4 yrsends 30 Oct 2030 · up to 30 Oct 2034 with extensions · starts 31 Oct 2026

What is being bought

Published requirement description

The National Energy System Operator (NESO) is an independent, public corporation at the centre of the energy system with a view to create access to reliable, clean and affordable energy in the UK.

Following its transition into public ownership, NESO is seeking to appoint a provider(s) to provide for the People function a reward and benefit software as a service platform solution for their 2,800 primarily UK based employees.

Lot 1 Flexible Benefits Platform and brokering service

(Estimated spend £7681779 of which 52% is pass through spend to benefit providers)

Lot 2 Employee Reward & Recognition Platform

(Estimated spend £5498319)

NESO is exploring competitive options via public sector frameworks and is therefore starting the process as a PA23 engagement to get market insight. We are releasing the Pre Market Engagement questionnaire which will help us validate the strategy at Gate 0 and to understand what the market is able to offer.

CPV: Business transaction and personal business software package · Miscellaneous business and business-related services · Miscellaneous services

How this framework works

From the published notice
Framework period
4 yrs · up to 8 yrs from 31 Oct 2026

The lotProcurement structure

single lot · no lot value published
Lot #1PlannedRenewal 4 yrs
Contract period: 31 Oct 2026 – 30 Oct 2030 (4 yrs) · up to 30 Oct 2034 with extensions
Delivery: UK
Extensions: Extension options published

Who is likely to bid for this lot ↓

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • “Flexible Benefits Platform (including Brokering Service) and Employee…” is a framework: the contest is a place on its panel, not a single contract.

Pipeline intelligence · planning stage: how this market runs before the tender is published

How NATIONAL ENERGY SYSTEM OPERATOR LIMITED buys Miscellaneous business and business-related services (CPV 7990), and who usually turns up

NATIONAL ENERGY SYSTEM OPERATOR LIMITED’s own published record, next to the published market for the same work. This notice is a framework or DPS, so only frameworks and DPS are compared. Whole-market view: Miscellaneous business and business-related services (CPV 7990) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerNATIONAL ENERGY SYSTEM OPERATOR LIMITED · this authority
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: no supplier sizes published · market: no supplier sizes published
——

No supplier sizes published for this authority.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: no winner locations published · market: no winner locations published
——

No winner locations published for this authority. Local means a registered address in the delivery region.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the deadline to the first award notice, on competitions that published both dates.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 3 decided notices · market: no decision dates published
96 days—

Half of these awards were announced within 96 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: no awards on record · market: no bid counts or routes published
——

No awards recorded for this authority in this market.

2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #1CPV 799048 monthsPublished estimate£13m
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 1,174 past lots.

A forecast, not a list of bidders.

—No model forecast yet4% single-bid risk
Past bids on 1,174 similar lots
1 bid4%
45 of 1,174 similar past lots received 1 bid (4%).
2–314%
167 of 1,174 similar past lots received 2–3 (14%).
4–621%
249 of 1,174 similar past lots received 4–6 (21%).
7+61%
713 of 1,174 similar past lots received 7+ (61%).
Comparable past lots usually drew 8 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Priced at call-off
On a framework or DPS the price is agreed on each call-off, so there is no award price to forecast here: the published figure is a ceiling.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Planned procurement
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
8 Jan 2026, 16:41 GMT
Last source update
20 Jan 2026, 10:15 GMT
FTS notice number
2026/S 000-004650
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
Business transaction and personal business software packageMiscellaneous business and business-related servicesMiscellaneous services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06023a Find a Tender

How it was run

Official notice
Appointment period ends
—

Timeline

8 Jan 2026 → 31 Oct 2026 · 5 dates
  1. Planning notice published286 days ago
    8 Jan 2026, 16:41 GMT
  2. Latest notice published275 days ago
    20 Jan 2026, 10:15 GMT
  3. Market engagement271 days ago
    23 Jan 2026, 23:59 GMT

    NESO would like interested organisations to complete the following form:

    forms.office.com/e/T2MadKHZGP ↗

    which NESO will then collate in order to develop their understanding of the market and complete their assurance process. Further communication in the form of notices will then be published via Find a Tender Service (FTS).

  4. Tender notice expected240 days ago
    23 Feb 2026, 23:59 GMT
  5. Today
    22 Oct 2026
  6. Contract startsin 9 days
    31 Oct 2026

Notice history

3 events · 3 releases on Find a Tender · since 8 Jan 2026
  1. Pipeline notice published
    8 Jan 2026, 16:41 GMT
    UK1
  2. Preliminary market engagement notice published
    8 Jan 2026, 18:20 GMT
    UK2
  3. Preliminary market engagement notice published
    20 Jan 2026, 10:15 GMT
    UK2

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

NATIONAL ENERGY SYSTEM OPERATOR LIMITED

Contracting authorityPublic undertaking GB-COH: 11014226 · GB-PPON: PHQL-5234-MWWV St Catherine's Lodge Bearwood Road, Wokingham, South East, RG41 5BNContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure