Find a TenderAwarded
Published 26 Jul 2024, 14:42 BST

Official UK procurement notice

First Federation Trust - ICT Managed Service

Official notice

Authority: First Federation Trust (Public body)

ServicesOpen procedureSME suitable
Published estimate£5,200,000exc. VAT
Submissions closed 27 Aug 2024awarded 20 Dec 2024
Awarded to RM Education Ltd

What is being bought

Published requirement description

First Federation Trust wishes to engage a single contractor to supply an ICT Managed Service and associated project implementation and

training services across all sites within the Trust.

This procurement involves the delivery of ICT across all the schools as part of a joined up programme of work, whilst at the same time

being able to be flexible to deal with ad-hoc purchases and small projects that individual schools may need from time to time – all to a set

of standards. At the same time a high quality managed service needs to be consistently delivered.

CPV: Computer expansion services · Computer network services · Computer support and consultancy services · Computer support services · Computer upgrade services · Computer-related management services · Computer-related professional services · Computer-related services · Data network management services · Helpdesk and support services · Helpdesk services · IT services: consulting, software development, Internet and support · +7 more

The lotProcurement structure

single lot · no lot value published
Lot #1Given the value involved and the critical nature of ICT to support teaching learning…AwardedRenewal

Given the value involved and the critical nature of ICT to support teaching learning and management it is vital the Trust and Supplier establishes an operating model that not only works for both parties but also delivers both to time and understanding the nuances of working in an educational environment.

From the information provided it is absolutely clear that this procurement is all about delivery of ICT across all the schools as part of a joined up programme of work, whilst at the same time being able to be flexible to deal with ad-hoc purchases and small

projects that individual schools may need from time to time– all to a set of standards. At the same time a high quality managed service needs to be consistently delivered. It is therefore critical that all parties know what is going on when and whilst formal monthly reporting is clearly a key necessity so is establishing an effective operating model that is resourced at the right times with the right people who can interface with both staff at Trust and school level.

Delivery: South West · The First Federation Trust, Blackpool CE Primary School, Liverton, Newton Abbot, TQ12 6JB
Extensions: The Trust has an expectation to procure all the hardware and software it needs through the chosen bidder so long as a satisfactory method to show value for money can be agreed so as to assure the Trust that it is securing best value and is a compliant procurement process. Although for large volume and/or high value requirements the Trust reserves the right to procure separately and potentially through established public sector buying organisation frameworks. · There will be an option to extend for a period of up to a further twelve (12) months.Second stage: 5–null candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60.8%Price: 39.2%
Published award criteria (2)
  • Quality: 60.8%
  • Price: 39.2%
Conditions of participation2
  • Suitability

    As per the information contained in the Selection Questionnaire

  • Technical & professional ability

    ICT Managed Service Provider with the following accreditations:

    Cyber Essentials (CE)

What this means for your bid
  • Price carries 39.2 of 100 points: a 10% discount moves about 3.9 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
26 Jul 2024, 14:42 BST
Last source update
30 Oct 2025, 16:32 GMT
FTS notice number
2025/S 000-069869
Classification (CPV)
Computer expansion servicesComputer network servicesComputer support and consultancy servicesComputer support servicesComputer upgrade servicesComputer-related management servicesComputer-related professional servicesComputer-related servicesData network management servicesHelpdesk and support services
+9 moreHelpdesk servicesIT services: consulting, software development, Internet and support
Delivery area
South West (UKK25)
Official registry OCID
ocds-h6vhtk-048512 Find a Tender
Contract terms
Performance terms

As per the Service Level Agreement Table in the Award Questionnaire

Publisher note: (MT Ref:235839)

How it was run

Official notice
Run through: mytenders · Who buys & how to bid on myTenders
Supplier login requiredLanguage: EN
Access & registration note: Free publication showcase; bidding happens on buyer portals
Submission deadline
27 Aug 2024, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

27 Aug 2024 → 30 Oct 2025 · 3 dates
  1. Submission deadline
    27 Aug 2024, 12:00 BST
  2. Invitations to tender expected
    19 Sept 2024, 00:00 BST
  3. Notice published358 days ago
    30 Oct 2025, 16:32 GMT

Notice history

3 events · 3 releases on Find a Tender · since 23 Aug 2024
  1. Deadline moved to 27 Aug 2024, 12:00 BST
    23 Aug 2024, 10:08 BST
    +1 days · was 26 Aug 2024, 12:00 BST
  2. Status changed to complete
    30 Oct 2025, 16:32 GMT
  3. Procurement method changed
    30 Oct 2025, 16:32 GMT
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.226 Aug 202427 Aug 2024+1 d

The 26th is a bank holiday, therefore has been pushed back to the Tuesday at 12 noon

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £5,200,0001 contract exc. VAT
Bids received 87 from SMEs
Contracts signed 1latest 20 Dec 2024
Awarded toValueDateStatus
RM Education Ltd£5,200,000 †—Awarded

Contracts

  • Contract 069869-2025-1 · RM Education Ltd

    Signed
    20 Dec 2024
    Value
    £5,200,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
8bids · 8 electronic · 8 from abroad7——

Contracting authority & participating public bodies

First Federation Trust

Contracting authorityPublic bodyBody governed by public lawEducation Blackpool CE Primary School, Summerhill Road, Newton Abbot, UK, TQ12 6JBContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Public Procurement Review ServiceReview body LondonContact email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • RM Education LtdAwarded supplier 142B Park Drive, Milton Park, Abingdon, UK, OX14 4SEContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria