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Published 11 Sept 2023, 16:32 BST

Official UK procurement notice

Finance System Support · UK public procurement notice

Official notice

Authority: Senedd Cymru / Welsh Parliament (Central government)

ServicesRestricted procedure
Sectors: IT Services & Software (72) Delivery: Wales (UKL)
Published estimate£340,000exc. VAT12.7% below published estimate
Submissions closed 11 Oct 2023awarded 22 Dec 2023
Awarded to Total Enterprise Solutions

What is being bought

Published requirement description

The Senedd has a requirement to put in place a support contract to cover a variety of areas of its’ Microsoft Dynamics Business Central system. The contract will be for a 5-year period, with the option to extend for a further 5 years, commencing on 1st January 2024. The aim of this contract is to appoint a support partner to work with the Senedd Commission and maintain Business Central for the day to day operations of The Senedd, and potentially looking to move us to the SAAS version of the system in the medium to longer term.

The partner will also need be able to support the Members expense claim element of the system which is key to business continuity and to servicing our requirement to record and publish Members expense claims. The system also has elements (for example the screen to raise Purchase Orders) which are bilingual (English and Welsh). The successful supplier will need to be able to support any changes to these elements as and when they occur (supported by the Translation department of The Senedd).

  • Recurrence: September 2033

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal
Delivery: Wales · Cardiff Bay
Extensions: January 2034, unless the extension option is not taken up and it will therefore be January 2029Second stage: 5–null candidates invited to tenderVariant bids: not allowedElectronic catalogue: required
72000000 IT services: consulting, software development, Internet and support

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (4)
  • Experience of Supporting Business Central: 45%
  • Service Levels: 10%
  • Added Value: 5%
  • price: 40%
Published award criteria (4)
  • Experience of Supporting Business Central: 45
  • Service Levels: 10
  • Added Value: 5
  • Price: 40
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · September 2033
First published
11 Sept 2023, 16:32 BST
Last source update
11 Jan 2024, 14:26 GMT
Authority reference
1235
FTS notice number
2024/S 000-000972
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-03fbcd Find a Tender
Contract terms
Performance terms

As detailed in the Procurement documents

Publisher note: (WA Ref:137951)

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN, CY
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
11 Oct 2023, 10:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en, cy
Detailed submission instructions & authority contactsFrom official release

etenderwales.bravosolution.co.uk ↗

Timeline

11 Oct 2023 → 11 Jan 2024 · 3 dates
  1. Submission deadline
    11 Oct 2023, 10:00 BST
  2. Invitations to tender expected
    19 Oct 2023, 00:00 BST
  3. Notice published
    11 Jan 2024, 14:26 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    11 Jan 2024, 14:26 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £297,0001 contract exc. VAT
Bids received 2
Contracts signed 1latest 22 Dec 2023
Awarded toValueDateStatus
Total Enterprise Solutions£297,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids · 2 electronic · 2 from abroad0——

Contracting authority & participating public bodies

Senedd Cymru / Welsh Parliament

Contracting authorityCentral GovernmentBody governed by public lawDevolved Legislation Senedd Cymru / Welsh Parliament, Ty Hywel, Cardiff Bay, Cardiff, Wales, CF99 1SNContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice
  • Total Enterprise SolutionsAwarded supplier Grosvenor Court, Wheelhouse Road, , Lea Hall Enterprise Park, Rugeley, West Midlands, WS151LHContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria