Find a TenderAwarded
Published 4 Jan 2021, 23:08 GMT

Official UK procurement notice

Children Case Management Solution Framework

Official notice

Authority: Westminster City Council (Local council)·Consortium: 3 public authorities

Framework agreement4 lotsServicesRestricted procedure
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Submissions closed 1 Feb 2021awarded 11 Aug 2022
Lots 4see the lot list below

What is being bought4 lots · detail below

Published requirement description

This framework will allow Children's Social Care to procure the Case management as and when needed. At the heart of this implementation is a fundamental outcome: putting children and families at the heart of the design and supporting them in the most effective way. This is a revolution in case management, moving it from being an administrative tool to taking the role of an enabler of best practice within social work delivery.

Bi-borough Children's Services are also keen to collaborate and jointly design a new approach to case management this exercise will enable potential suppliers to co create the end solution with Bi borough and develop a unique and innovative product for the benefit of the market as whole.

CPV: Compliance software package · Development software development services · Health and social work services · Software development services utilities · Software integration consultancy services · Software package and information systems · Software programming and consultancy services · Universal Mobile Telephone System (UMTS) services · Welfare services for children and young people

How this framework works

From the published notice
Places
up to 4 suppliers · 4 bids on the busiest of 3 lots (1.0 per place) · 2 appointed

Lots and requirements (4)Procurement structure

4 lots · no lot values published
Lot #1Core CMS Software SolutionAwardedRenewal

The following Service areas are intended to be covered:

CareLeavers

Case Notes and Events

MASH

Missing Children

Early Help

Emergency Duty Team

Family Collaboration Functionality (see Lot 4)

Referrals

CIN - CP

Fostering & Adoption

Finance

LAC

Short Breaks

Disable Children’s Service

Delivery: London
Extensions: 24 +24Variant bids: allowed
Lot #2Mobile workingRenewal

Our ambitions for this Lot are:

  • Making as much of the functionality in Lot 1 available to practitioners on the move, this could be through app based technology or equally mobile connectivity back to the core case management system.
  • We would look to encourage suppliers bidding for Lot 1 to also consider bidding for this Lot where their product can support the requirements.
  • If achievable the provision of off-line records should also be available, for where there isn’t an available network connection.

The detailed requirements are defined within the Lot 2 – Mobile Working Functional Requirements and Lot 2 - Mobile Working Non-functional Requirements documents of this procurement.

Delivery: London
Extensions: 2 +2 years
Lot #3Third Party Collaboration SolutionAwardedRenewal

Our ambitions for this Lot are:

Enabling 2-way collaboration with 3rd parties.

Delivery: London
Extensions: 2 + 2 years
Lot #4Family Collaboration SolutionAwardedRenewal

Our ambitions for this Lot are:

  • Use the best of technology to collaborate directly with families and enable this collaboration to support our provision of care. This should also enable a family story style view of records.
  • The solution should build on the extensive use of technology by children and young people.
  • Enable transparent and appropriate interaction with records so that children and families can help influence, understand and be part of their own journey.
Delivery: London
Extensions: 2 + 2 years

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    Listed in the Instruction to tender.

What this means for your bid
  • “Children Case Management Solution Framework” is a framework: the contest is a place on its panel, up to 4 suppliers, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
4 Jan 2021, 23:08 GMT
Last source update
28 Sept 2022, 10:40 BST
Award evaluation window
14 May 2021 – …
FTS notice number
2022/S 000-027137
Classification (CPV)
Compliance software packageDevelopment software development servicesHealth and social work servicesSoftware development services utilitiesSoftware integration consultancy servicesSoftware package and information systemsSoftware programming and consultancy servicesUniversal Mobile Telephone System (UMTS) servicesWelfare services for children and young people
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-02878c Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: To register an expression of Interest go via the E-procurement portal CapitalESourcing; https://www.capitalesourcing.com Or browse as follows: — connect to https://www.capitalesourcing.com — enter your Username and Password, — go to published opportunities, — click on the project Title 'Children and Adult Case Management Solution Framework' to view details. The full list of all current Opportunities can always be accessed at: https://www.capitalesourcing.com/esop/toolkit/opportunity/opportunityList.do?reset=true&resetstored=true&oppList=CURRENT&_ncp=1608149368835.1236279-1

How it was run

Official notice
Run through: portal not identified
Language: EN
Appointment period ends
1 Feb 2021, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Feb 2021 → 28 Sept 2022 · 2 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    1 Feb 2021, 12:00 GMT
  2. Notice published
    28 Sept 2022, 10:40 BST

Notice history

2 events · 2 releases on Find a Tender · since 28 Sept 2022
  1. Status changed to complete
    28 Sept 2022, 10:40 BST
  2. Buyer details updated
    28 Sept 2022, 10:40 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 2admitted to the panel · see the list ↓
Bids received 4busiest of 3 lots
Contracts signed 3latest 11 Aug 2022

3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Family Collaboration

    Signed
    11 Aug 2022
    Value
    £445,500
    Status
    active
  • Core CMS Software Solution

    Signed
    11 May 2022
    Value
    £1,556,589
    Status
    active
  • Third Party Collaboration Solution

    Signed
    11 May 2022
    Value
    £325,288
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Core CMS Software Solution4bids———
3 · Third Party Collaboration Solution4bids———
4 · Family Collaboration Solution4bids———

Contracting authority & participating public bodies

3 public bodies on the notice

Westminster City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services 64, Victoria Street, London, London, SW1E 6QPContact email

Consortium members and other public bodies

Dispute resolution & review bodies

  • Centre for Effective Dispute ResolutionMediation body London
  • Procurement Services, Westminster City CouncilReview body London

Framework contractors & participating bidders

2 commercial parties on the notice
  • Access UK LtdFramework contractor The Old School, School Lane, Stratford St. Mary,, Colchester, East of England, CO7 6LZ
  • Meganexus LimitedFramework contractor Tavistock House 4th Floor, North-West Wing, Tavistock Square, Bloomsbury,, London, London, WC1H 9JP

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria