Find a TenderAwarded
Published 21 Sept 2022, 15:40 BST

Official UK procurement notice

Facilities Management Services - Lot 3 Cleaning Services

Official notice

Authority: Highlands and Islands Enterprise

ServicesOpen procedureSME suitable
Published estimate£520,000exc. VAT16.2% below published estimate
Submissions closed 26 Oct 2022awarded 27 Feb 2023
Awarded to Pristine Clean Services Ltd

What is being bought

Published requirement description

THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE.

HIE are seeking suitably qualified and experienced suppliers to provide the Facilities Management Services covering a range of services for the buildings within the Inverness Campus (both owned by HIE and/or co-owned by HIE and the University of the Highlands and Islands (UHI); the common areas of the Campus (which are the responsibility of the ICOA) with some services also being for HIE Area Offices.

The requirements are being divided in to 5 Lots as follows:

  • Lot 1 Planned Preventative Maintenance & Reactive Repairs Services
  • Lot 2 Reception and Support Services
  • Lot 3 Cleaning Services
  • Lot 4 Waste Collection, Recycling and Management Services
  • Lot 5 Security Services

THIS NOTICE RELATES TO LOT 3 CLEANING SERVICES.

  • Recurrence: HIE reserves the right to re-tender for these services upon termination of the contract or at the end of the contract period, including any extension period.

CPV: Accommodation, building and window cleaning services · Building and facilities management services · Building-cleaning services · Cleaning and sanitation services · Cleaning services · Facilities management services · Office cleaning services · Window-cleaning services

The lotProcurement structure

single lot · value published
Lot #1HIE requires a suitably qualified and experienced supplier to provide a comprehensive…AwardedRenewalPublished value£520,000

HIE requires a suitably qualified and experienced supplier to provide a comprehensive cleaning service within An Lòchran, LSIC, Solasta House (including Nexus) and Aurora House, delivered in a safe and efficient manner. The supplier shall take responsibility for maintaining all internal cleanable areas including fixtures, fittings, furniture and finishes, to minimise degradation, enhance asset life cycle and ensure HIE’s high standards and image are maintained.

The initial 3 year budget currently available to deliver this service is between GBP 292 500 and GBP 390 000 (excluding VAT).

Contracts will be managed and administrated by HIE for other parties including, for example UHI (who will not be entering in to direct contracts with suppliers).

The contract will commence on 1st April 2023 for an initial period of 3 years to 31st March 2026, with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term with the 4 year expiry date being 31st March 2027.

See Tender documentation for full details. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Delivery: Scotland
Extensions: HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services (whether by way of the removal of Services, the addition of new Services, or increasing or decreasing the Services or specifying the order in which the Services are to be performed or the locations where the Services are to be provided). HIE shall not require any such change other than where it is permitted by Regulation 72 of the Public Contracts (Scotland) Regulations 2015. In accordance with Regulation 72(1)(a) of the Public Contracts (Scotland) Regulations 2015, HIE reserves the right to make changes to the volume, scope or location of the Services to be supplied under the Contract following a review of the Services by HIE, particularly with regard to demand and budgetary availability or where HIE’s strategic focus changes as a result of changes in Scottish Government policy or as a result of a direction given to them by the Scottish Government. This may result in amendments to existing requirements under the Contract. Contract modifications may include (but are not limited to): - Changes to service requirements to implement additional hygiene and cleaning measures due to Covid-19 or any other pandemic or public health emergency. - Changes to building occupancy or activities which results in an increased or decreased cleaning resource requirement. - Changes in lease agreements or occupancy which lead to areas being permanently or temporarily vacant. - Requests from occupiers or tenants to increase service provision, including number of days and number of hours required. - Addition or removal of buildings within the Campus. - Changes to task frequencies and cleaning schedules. - Changes to HIE’s available budget to deliver these services. · The Contract will be awarded for an initial period of 3 years with HIE having the option to extend for a period or periods together not exceeding 1 calendar year following the Initial Term.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 40%Environmental: 10%
Published sub-criteria (7)
  • Community Benefits & Wealthbuilding - Monitoring and Reporting: 5%
  • Fair Work Practices- Practices and Approach: 5%
  • Delivery Methodology & Quality Management: 20%
  • Management & Delivery Team: 15%
  • Contract Implementation & Conclusion: 5%
  • price: 40%
  • Sustainability and Net Zero: 10%
Published award criteria (9)
  • Community Benefits & Wealthbuilding - Themes Offered: Pass/Fail
  • Community Benefits & Wealthbuilding - Monitoring and Reporting: 5%
  • Fair Work Practices - Payment of Real Living Wage: Pass/Fail
  • Fair Work Practices- Practices and Approach: 5%
  • Sustainability and Net Zero: 10%
  • Delivery Methodology & Quality Management: 20%
  • Management & Delivery Team: 15%
  • Contract Implementation & Conclusion: 5%
  • Price: 40%
Conditions of participation1
  • Condition of participation
    no text published
    Minimum: 4B.5 It is a requirement of this Contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded Framework, the types and levels of insurance indicated below: - Professional Risk Indemnity Insurance = GBP 1M in aggregate - Employer’s (Compuls…
Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement

Yes · HIE reserves the right to re-tender for these services upon termination of the contract or at the end of the contract period, including any extension period.

First published
21 Sept 2022, 15:40 BST
Last source update
8 Mar 2023, 13:35 GMT
Award evaluation window
26 Oct 2022 – …
Authority reference
FTS 021
FTS notice number
2023/S 000-006751
Classification (CPV)
Accommodation, building and window cleaning servicesBuilding and facilities management servicesBuilding-cleaning servicesCleaning and sanitation servicesCleaning servicesFacilities management servicesOffice cleaning servicesWindow-cleaning services
Delivery area
Scotland (UKM6)
Official registry OCID
ocds-h6vhtk-036a25 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

The Contract will include Key Performance Indicators (KPI's) and Service Levles which can be found within the Tender documentation.

Review and risk notes
Review procedure

An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014 , may bring proceedings in the Sheriff Court or the Court of Session.

Publisher note: It is estimated that the total value of the services over the 4 year duration will be GBP 435,850.60 (excluding VAT). This is the figure which has been used in II.1.7 & V.2.4. It should be noted that this figure cannot be fully determined due to the reactive nature of some services. Therefore the figure is based on HIEs best estimates at this time. (SC Ref:716030)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
26 Oct 2022, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
26 Oct 2022, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

26 Oct 2022 → 8 Mar 2023 · 3 dates
  1. Submission deadline
    26 Oct 2022, 12:00 BST
  2. Bids opened
    26 Oct 2022, 12:00 BST
  3. Notice published
    8 Mar 2023, 13:35 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    8 Mar 2023, 13:35 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £435,8511 contract exc. VAT
Bids received 43 from SMEs
Contracts signed 1latest 27 Feb 2023
Awarded toValueDateStatus
Pristine Clean Services LtdSME£435,851 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic · 4 from abroad3——

Contracting authority & participating public bodies

Highlands and Islands Enterprise

Contracting authorityRegional or local agency/officeEconomic affairs 313 An Lòchran, 10 Inverness Campus, Inverness, Scotland, IV2 5NAContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Inverness Sheriff Court and Justice of the Peace CourtReview body InvernessContact email, phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.