Find a TenderCancelled
Published 21 Sept 2022, 15:40 BST

Official UK procurement notice

Facilities Management Services - Lot 2 Reception and Support Services

Official notice

Authority: Highlands and Islands Enterprise

ServicesOpen procedure
Published estimate£564,000exc. VAT
Submissions closed 25 Oct 2022

What is being bought

Published requirement description

HIE are seeking suitably qualified and experienced suppliers to provide the Facilities Management Services covering a range of services for the buildings within the Inverness Campus (both owned by HIE and/or co-owned by HIE and the University of the Highlands and Islands (UHI); the common areas of the Campus (which are the responsibility of the ICOA) with some services also being for HIE Area Offices.

The requirements are being divided in to 5 Lots as follows:

  • Lot 1 Planned Preventative Maintenance & Reactive Repairs Services
  • Lot 2 Reception and Support Services
  • Lot 3 Cleaning Services
  • Lot 4 Waste Collection, Recycling and Management Services
  • Lot 5 Security Services

THIS NOTICE RELATES TO LOT 2 RECEPTION AND SUPPORT SERVICES.

Bidders who are interested in bidding for any of the Lots can do so by locating the respective PCS Contract Notices, which are all published on the same date with ‘Facilities Management Services’ in the contract description.

Bidders can submit a response for one or more Lot, however, they will only be awarded one Lot.

It is expected that these services will be required from 1st April 2023 for an initial period of 3 years, with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term.

  • Recurrence: HIE reserves the right to re-tender for these services upon termination of the contract or at the end of the contract period, including any extension period.

CPV: Building and facilities management services · Facilities management services · Reception services · Telephone switchboard services

The lotProcurement structure

single lot · value published
Lot #1HIE are seeking a suitably qualified and experienced supplier to provide reception and…CancelledRenewalPublished value£564,000

HIE are seeking a suitably qualified and experienced supplier to provide reception and support services at An Lòchran and Life Science Innovation Centre (LSIC), as well as a tenant liaison service within the NEXUS facility at Solasta House.

The initial 3 year budget currently available to deliver this service is between GBP 317 250 and GBP 423 000 (excluding VAT).

Contracts will be managed and administrated by HIE for other parties including, for example UHI (who will not be entering in to direct contracts with suppliers).

See Tender documentation for full details. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Delivery: Scotland
Extensions: Contract modifications may include (but are not limited to): - Changes to building occupancy or activities which results in an increased or decreased reception resource requirement. - Addition or removal of buildings within the Campus. - to HIE’s available budget to deliver these services. · The Contract will be awarded for an initial period of 3 years with HIE having the option to extend for a period or periods together not exceeding 1 calendar year following the Initial Term.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 55%Price: 40%Environmental: 5%
Published sub-criteria (7)
  • Community Benefits & Wealthbuilding - Monitoring and Reporting: 5%
  • Fair Work Practices- Practices and Approach: 5%
  • Delivery Methodology & Quality Management: 25%
  • Management & Delivery Team: 15%
  • Contract Implementation and Conclusion: 5%
  • price: 40%
  • Sustainability and Net Zero: 5%
Published award criteria (9)
  • Community Benefits & Wealthbuilding - Themes Offered: Pass/Fail
  • Community Benefits & Wealthbuilding - Monitoring and Reporting: 5%
  • Fair Work Practices - Payment of Real Living Wage: Pass/Fail
  • Fair Work Practices- Practices and Approach: 5%
  • Sustainability and Net Zero: 5%
  • Delivery Methodology & Quality Management: 25%
  • Management & Delivery Team: 15%
  • Contract Implementation and Conclusion: 5%
  • Price: 40%
Conditions of participation2
  • Suitability

    N/A

  • Condition of participation
    no text published
    Minimum: 4B.5 It is a requirement of this Contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded Framework, the types and levels of insurance indicated below: - Professional Risk Indemnity Insurance = GBP 1M in aggregate - Employer’s (Compuls…
Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement

Yes · HIE reserves the right to re-tender for these services upon termination of the contract or at the end of the contract period, including any extension period.

First published
21 Sept 2022, 15:40 BST
Last source update
13 Dec 2022, 16:17 GMT
Award evaluation window
25 Oct 2022 – …
Authority reference
FTS 021
FTS notice number
2022/S 000-035274
Classification (CPV)
Building and facilities management servicesFacilities management servicesReception servicesTelephone switchboard services
Delivery area
Scotland (UKM6)
Official registry OCID
ocds-h6vhtk-036a24 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

The Contract will include Key Performance Indicators (KPI's) and Service Levles which can be found within the Tender documentation.

Review and risk notes
Review procedure

An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014 , may bring proceedings in the Sheriff Court or the Court of Session.

Publisher note: To support the process, accompanied Site Visits will be available on 6th October 2022 (see tender documentation for specific timings for each Lot). If bidders would like to attend any of these site visits they are must confirm by email ([email protected]) by 17:00hrs on Tuesday 4th October 2022. They must include details of the session/s they wish to attend along with the names of those attending (maximum 2 individuals per organisation). Attendance is not required in order to participate in the tendering process. Following these sessions, any questions and answers raised will be made available to all bidders via PCS. It is estimated that the total value of the services over the maximum duration of 4 years will be GBP564k (excluding VAT). This is the figure which has been used in II.1.5 & II.2.6. Where bidders are participating with others (SPD 2A.17) and/or relying on the capacity of other entities in order to meet selection criteria (SPD 2C.1)and/or subcontracting (SPD 2D.1) they are required to provide information relating to these entities with the relevant supporting SPD documentation being submitted. SPD 2A.3 (not scored) Where relevant, bidders are required to insert details of their Companies House (or equivalent) registration number SPD 2C.1 Where relevant, bidders are required to provide information relating to consortia and/or sub-contractors with the relevant supporting SPD documentation being submitted. SPD 3D.12 Bidders should refer to the "Conflict of Interest" Section within the Scope of Requirements when completing this question. In order to participate, bidders should register, for free, on the Public Contracts Scotland (PCS) website(www.publiccontractsscotland.gov.uk), and record their interest in this contract and download and complete all relevant documentation. Tenders must be submitted via the PCS postbox and must be received by the published deadline. Late tenders will not be accepted and HIE will reject any submissions received after the deadline. Email or hard copy responses will not be accepted. PCS also gives suppliers access to an on-line Question & Answer facility which allows queries to be submitted (anonymously), and answers published and shared with all potential bidders. (SC Ref:716791)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
25 Oct 2022, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
25 Oct 2022, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

25 Oct 2022 → 13 Dec 2022 · 3 dates
  1. Submission deadline
    25 Oct 2022, 12:00 BST
  2. Bids opened
    25 Oct 2022, 12:00 BST
  3. Notice published
    13 Dec 2022, 16:17 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to unsuccessful
    13 Dec 2022, 16:17 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1

1 further award records carry no date or value.

Contracting authority & participating public bodies

Highlands and Islands Enterprise

Contracting authorityRegional or local agency/officeEconomic affairs 313 An Lòchran, 10 Inverness Campus, Inverness, Scotland, IV2 5NAContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Inverness Sheriff Court and Justice of the Peace CourtReview body InvernessContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.