Find a TenderAwarded without competitionContract details notice
Published 6 Jan 2026, 14:36 GMT

Official UK procurement notice

Facilities Management Provision · UK public procurement notice

Official notice

Authority: Home Office (Central government)

Direct award
Awarded value£4,475,602published award · exc. VAT
Awarded 16 Oct 2025no call for competition
Awarded to LANDMARC SUPPORT SERVICES LIMITED

What is being bought

Published requirement description

This is for the provision of comprehensive hard and limited soft FM services related to site maintenance at a MOD Property including, planned and reactive maintenance, handyman services, grounds maintenance, pest control and some other services.

The lotProcurement structure

single lot · no lot value published

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
6 Jan 2026, 14:36 GMT
Last source update
19 Mar 2026, 13:57 GMT
Authority reference
Project 19703
FTS notice number
2026/S 000-025209
Latest notice
Contract details notice (UK7)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05e7d9 Find a Tender
Why no open competition
Single Suppliers Technical Reasons
Published justification

The site related to the contract is an existing MOD Property, which the Home Office will occupy for a limited 12-month duration. Landmarc is the current facilities management provider for this property, and due to technical reasons associated with continuity of service and existing site-specific arrangements, only Landmarc can deliver the required services within this timeframe. There are no reasonable alternatives that can provide the necessary services without disrupting operations during this short-term occupancy. The drivers for this have been outlined below.

  1. Security and System Integration

Landmarc’s CAFM system is already operational across the Defence Estate and configured to meet MoD security standards, including compliance with JSP 440, DEFCON 659A, and DEFSTAN 05-138. Transitioning to a new supplier would require:

Reimplementation of ICT services including:

  • Rebuilding system interfaces to meet MoD specifications.
  • Revalidating software against BS EN ISO 9001 quality standards.
  • Reassigning intellectual property rights and ensuring compatibility with MoD-owned software and systems.

Security vetting and onboarding of new supplier staff, including:

  • SC clearance.
  • Compliance with the Official Secrets Acts 1911–1989.
  • Physical and communications security protocols.

A minimum 28-week mobilisation period to implement and test secure ICT environments, including cyber risk assessments and assurance questionnaires under DEFSTAN 05-138.

  1. Existing Site Knowledge and Infrastructure

Landmarc has long-standing operational knowledge of the site, including its ageing and non-standard construction. Their familiarity with:

  • Legacy infrastructure (e.g. vulnerable boilers, bespoke systems).
  • Historical maintenance records and asset data.
  • Site-specific access restrictions and MoD protocols.

This familiarity enables them to deliver services with reduced risk of failure or non-compliance. A new supplier would require extensive surveys and onboarding, increasing the risk of service disruption and liability for asset degradation.

  1. Landmarc operates to MoD standards and is contractually bound to maintain:
  • Secure handling of Official-Sensitive information (excluding Secret material).
  • Compliance with MoD cyber security protocols and reporting obligations.
  • Full traceability of staff access and vetting records, including SC clearance.
  • Seamless data continuity and handover processes aligned with MoD expectations.

Data continuity and handover involves:

  • Assignment of intellectual property rights and licences to ensure uninterrupted access to systems and data.
  • Maintenance of a secure ICT environment and rolling maintenance schedule to avoid data loss or corruption.
  • Compliance with open standards and readiness for open-source publication where required.
  • Preservation of MoD Identifiable Information for up to 6 years post-contract for audit and continuity.

As the incumbent supplier is being retained, there will be no gap in data records or system continuity during the Home Office’s 12-month occupancy of the site. This ensures the site remains compliant and ready for return to MoD control without degradation of standards or data loss.

  1. Operational Efficiency and Risk Mitigation

Retaining Landmarc avoids:

Duplication of mobilisation activities such as:

  • Initial site surveys (typically 4–6 weeks).
  • Asset register creation (8–12 weeks depending on site complexity).
  • System configuration and testing (12–16 weeks).
  • Security vetting and onboarding (minimum 6–8 weeks for SC clearance).

Risks associated with onboarding a new supplier unfamiliar with MoD protocols and site-specific constraints.

Potential delays in service delivery due to ICT integration, cyber assurance, and physical security compliance.

Landmarc’s embedded systems and trained personnel ensure uninterrupted service delivery and compliance with all contractual obligations under RM6155.

Review and risk notes
Risks

Delay in Mobilisation: There is a risk that, sites are being handed over very quickly. Services being stood up may not meet delivery timelines.

How it was run

Official notice
Submission deadline
—

Timeline

5 Dec 2025 → 19 Mar 2026 · 2 dates
  1. Standstill ends323 days ago
    5 Dec 2025, 23:59 GMT
  2. Notice published220 days ago
    19 Mar 2026, 13:57 GMT

Notice history

6 events · 2 releases on Find a Tender · since 24 Nov 2025
  1. Transparency notice published
    24 Nov 2025, 17:43 GMT
    UK5
  2. Contract award notice published
    25 Nov 2025, 09:09 GMT
    UK6
  3. Transparency notice published
    25 Nov 2025, 14:46 GMT
    UK5
  4. Contract signature expected
    5 Dec 2025, 23:59 GMT
    scheduled
  5. Contract details notice published
    6 Jan 2026, 14:36 GMT
    UK7
  6. Contract details notice published
    19 Mar 2026, 13:57 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £4,475,6021 award exc. VAT
Contracts signed 1latest 8 Dec 2025
Awarded toValueDateStatus
LANDMARC SUPPORT SERVICES LIMITED5 Dec 2025 – 4 Dec 2026Amended: Important update This transparency notice was amended on 25/11/2025 to correct inaccuracies in the previous version published on 24/11/2025. The changes ensure the information is accurate and complete.£4,475,60216 Oct 2025Awarded

Contracts

  • Contract 1 · LANDMARC SUPPORT SERVICES LIMITED

    Signed
    8 Dec 2025
    Value
    £4,475,602
    Period
    8 Dec 2025 – 7 Dec 2026
    Status
    active
    • Change This change to notice is to provide a redacted copy of the Facilities Management Contract.
    4 agreed KPIs: KPI1 – Reactive Maintenance · KPI2 – Reactive Maintenance · KPI 3 - Unplanned Re-attendance …
    • KPI1 – Reactive Maintenance, This KPI measures the supplier's ability to respond to critical and emergency maintenance requests (Categories A and B) within the required response times. It focuses on ensuring that qualified personnel attend the incident promptly, make the situation safe, and aim for a first-time fix to minimise health and safety risks.
    • KPI2 – Reactive Maintenance, This KPI measures the supplier's ability to permanently resolve reactive maintenance work orders in Categories C and D within the specified rectification and completion times.
    • KPI 3 - Unplanned Re-attendance, This KPI tracks the supplier's ability to minimise unplanned return visits caused by incomplete resolution of the primary fault during the first visit. It excludes planned multi-stage works, statutory compliance steps, and client-requested changes.
    • KPI 4 - Planned Preventative Maintenance (PPM) Timeliness, This KPI measures how effectively the supplier completes all Planned Preventive Maintenance (PPM) tasks within the agreed service period. The expectation is that every scheduled maintenance task is finished on or before its due date during the service period.

Contracting authority & participating public bodies

Home Office

Contracting authorityPublic authority - central government GB-PPON: PWGC-6513-PQLZ 2 Marsham Street, London, London, SW1P 4DFContact email

Bidders & participating suppliers

1 commercial party on the notice
  • LANDMARC SUPPORT SERVICES LIMITEDAwarded supplierGB-COH: 04396241GB-PPON: PBWR-4733-PVWP Level 12, The Shard, 32 London Bridge Street, London, London, SE1 9SGContact email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender