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Published 2 Sept 2026, 10:11 BST

Official UK procurement notice

Estate Cleaning Services · UK public procurement notice

Official notice

Authority: Northamptonshire Partnership Homes (Public body)

ServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Published estimate£9,600,000≈ £2.4m / year · £11,520,000 inc. VAT
Submissions closed 14 Oct 2026
Contract term 4 yrsends 30 Jun 2031 · up to 30 Jun 2033 with extensions · starts 1 Jul 2027

What is being bought

Published requirement description

Northamptonshire Partnership Homes (NPH) wishes to invite interested parties to bid for the provision of Estates Cleaning services to cover a number of the properties and sites managed on behalf of West Northamptonshire Council (WNC). NPH manages diverse estates comprising 851 blocks of general needs type residential accommodation serving the needs of 5800 dwellings, together with 2 blocks of older person type accommodation, plus third-party agreements with 2 extra care providers across Northampton, and an additional 2 developments catering for homeless provision. The term 'cleaning' in terms of the blocks and estates covers the provision of the following services:

•The cleaning of the internal communal areas of housing blocks and making sure they are free of litter, ensuring they are left clean and smelling pleasantly after every visit to site.

•The cleaning of any furniture in communal areas, particularly in Older Persons accommodation.

•Ensuring that the external communal areas are kept clean, litter & detritus free.

•Specialist cleaning to communal areas of some other individual schemes including those housing elderly residents, Older Persons Accommodation and those in need of extra support.

•Some ancillary cleaning and other associated duties.

•Assisting NPH in the removal of fly tipping (including items such as black bags, refuse sacks, small pieces of furniture) from inside and outside residential blocks and on estates.

•Other site based tasks which may be carried out on a regular basis to certain properties.

This contract relates mainly to the internal elements of the blocks managed by NPH and the communal areas around the estates, but includes bin stores, garage and parking areas, drying and recreational areas.

NPH is adopting the principles of the HouseMark Photo Book for the delivery and management of this contract and have also worked extensively with residents to establish the level of service that they require in respect of Estate Services. NPH will be expecting the successful tenderers to work with them in ensuring that this level of service, together with the standards identified in the HouseMark PhotoBook, are maintained. The minimum expected level of services has been identified as an "A" standard.

For more information about this opportunity, please visit the eSourcing portal at:

nph.delta-esourcing.com/tenders/UK-UK-Northa… ↗

To respond to this opportunity, please click here:

nph.delta-esourcing.com/respond/B85ZC88529 ↗

  • How the procedure runs: NPH will conduct this procurement in two stages - Stage 1 – Initial Bid submission This will comprise of submission of the procurement specific questionnaire, written quality response and pricing submissions. Submissions will be assessed out of a maximum 85% total score. Stage 2 – Presentation and final award The top 5 scoring combined price bidders bad on the quality and price submissions will be shortlisted to an in-person presentation stage. Any bidder outside of the top 5 will be rejected at this point and will not continue any further in the process. This presentation stage will be worth 15%. Note where a bidder is within the top 5, but their combined written quality and pricing submission score (out of 85%) is more than 15% less than the next lowest ranked bidder then NPH reserve the right not shortlist them to the presentation stage. This is on the basis that even if the maximum score is achieved at the presentation stage the bidder cannot surpass the score achieved by the next highest ranked bidder and so could not be successful following the presentation stage. Final Award Following the presentations by the top 5 shortlisted bidders, the combined score for the shortlisted bidders (out of 85%) will be added to their presentation score (out of 15%) to form a total score out of a maximum possible 100%, and the award will be made to the bidder that has achieved the highest combined score, that being considered the most advantageous tender (MAT).

CPV: Accommodation, building and window cleaning services · Building-cleaning services · Cleaning services

The lotProcurement structure

single lot · value published
Lot #1Renewal 4 yrsSMEVCSEPublished value£9,600,000
Contract period: 1 Jul 2027 – 30 Jun 2031 (4 yrs) · up to 30 Jun 2033 with extensionsValue: £9,600,000 exc. VAT · £11,520,000 inc. VAT
Delivery: East MidlandsEligibility: SME eligibleVCSE eligible
Extensions: Total 24 months as 12 months + 12 months or to suit the needs of NPH
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Public Liability - £10 Million

    Employee Liability - £5 Million

    Contractor All Risk£1 Million

    The minimum eligible annual turnover is: £2 million averaged over three years

  • Technical & professional ability

    Organisational Accreditations/Qualifications/Certifications

    British Institute of Cleaning Science (BICSc) (Mandatory)

    A relevant ISO certification for:

    Quality Management in line with ISO 9001 (Desirable),

    Environmental Management in line with ISO 14001,

    Health and Safety in line with ISO 45001 – such as SafeContractor / CHAS / Constructionline (Desirable)

    Risk Assessments and Method Statements (RAMS) (Desirable)

    Operative Accreditations/Qualification/Certifications

    DBS Check (Mandatory)

    COSHH Training (Desirable)

    Manual Handling Training (Desirable)

    Health and Safety Training (Desirable)

    Safeguarding Training (Desirable)

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Price: 35%
Published sub-criteria (3)
  • Quality Questions: 50%
  • Presentation: 15%
  • Pricing Matrix: 35%
Published award criteria (3)
  • Quality Questions
  • Pricing Matrix
  • Presentation
Conditions of participation2
  • Economic & financial standing

    Public Liability - £10 Million

    Employee Liability - £5 Million

    Contractor All Risk£1 Million

    The minimum eligible annual turnover is: £2 million averaged over three years

  • Technical & professional ability

    Organisational Accreditations/Qualifications/Certifications

    British Institute of Cleaning Science (BICSc) (Mandatory)

    A relevant ISO certification for:

    Quality Management in line with ISO 9001 (Desirable),

    Environmental Management in line with ISO 14001,

    Health and Safety in line with ISO 45001 – such as SafeContractor / CHAS / Constructionline (Desirable)

    Risk Assessments and Method Statements (RAMS) (Desirable)

    Operative Accreditations/Qualification/Certifications

    DBS Check (Mandatory)

    COSHH Training (Desirable)

    Manual Handling Training (Desirable)

    Health and Safety Training (Desirable)

    Safeguarding Training (Desirable)

What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
2 Sept 2026, 10:11 BST
Last source update
2 Sept 2026, 10:11 BST
Award evaluation window
Submission end – 15 Feb 2027
Authority reference
NPH_2025_70
FTS notice number
2026/S 000-082939
Latest notice
Tender notice (UK4)
Classification (CPV)
Accommodation, building and window cleaning servicesBuilding-cleaning servicesCleaning services
Delivery area
East Midlands (UKF24)
Official registry OCID
ocds-h6vhtk-06f023 Find a Tender
How it runs

NPH will conduct this procurement in two stages - Stage 1 – Initial Bid submission

This will comprise of submission of the procurement specific questionnaire, written quality response and pricing submissions. Submissions will be assessed out of a maximum 85% total score.

Stage 2 – Presentation and final award

The top 5 scoring combined price bidders bad on the quality and price submissions will be shortlisted to an in-person presentation stage. Any bidder outside of the top 5 will be rejected at this point and will not continue any further in the process. This presentation stage will be worth 15%.

Note where a bidder is within the top 5, but their combined written quality and pricing submission score (out of 85%) is more than 15% less than the next lowest ranked bidder then NPH reserve the right not shortlist them to the presentation stage. This is on the basis that even if the maximum score is achieved at the presentation stage the bidder cannot surpass the score achieved by the next highest ranked bidder and so could not be successful following the presentation stage.

Final Award

Following the presentations by the top 5 shortlisted bidders, the combined score for the shortlisted bidders (out of 85%) will be added to their presentation score (out of 15%) to form a total score out of a maximum possible 100%, and the award will be made to the bidder that has achieved the highest combined score, that being considered the most advantageous tender (MAT).

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
14 Oct 2026, 14:00 BST
Clarification deadline
2 Sept 2026, 14:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Sept 2026 → 1 Jul 2027 · 5 dates
  1. Tender notice published49 days ago
    2 Sept 2026, 10:11 BST
  2. Clarification questions by49 days ago
    2 Sept 2026, 14:00 BST
  3. Submission deadline7 days ago
    14 Oct 2026, 14:00 BST
  4. Today
    21 Oct 2026
  5. Award decision expected byin 118 days
    15 Feb 2027, 23:59 GMT
  6. Contract startsin 253 days
    1 Jul 2027, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    2 Sept 2026, 10:11 BST
    UK4

Contracting authority & participating public bodies

Northamptonshire Partnership Homes

Contracting authorityPublic authority - sub-central government GB-PPON: PGTJ-9157-YWQM 9-13 St. James Mill Road, Northampton, East Midlands, NN5 5JWContact name, email, phone

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender