Employee Benefits and Occupational Health Services

Authority: Government Commercial Agency (Central government)

Open framework scheme7 lotsServicesOpen procedureAbove threshold

Sectors: Clothing, footwear, luggage articles and accessories (18)Office and computing machinery, equipment and supplies except furniture and software packages (30)Radio, television, communication, telecommunication and related equipment (32)

+11 more

Medical Devices & Pharma (33)Transport Equipment & Vehicles (34)Software Packages & ERP (48)Financial and insurance services (66)IT Services & Software (72)Administration, defence and social security services (75)Business Services & Consultancy (79)Education & Training (80)Health & Social Care (85)Recreational, cultural and sporting services (92)Community & Cultural Services (98)

Delivery listed: Guernsey (GG)Isle of Man (IM)Jersey (JE)

+1 more

Framework ceiling (notional)£1,299,500,000total for 7 lots · framework ceiling, not attributable revenue · 6 value updates

Submissions closed 9 Oct 2026

Lots 7see the lot list below

Framework period 2 yrsends 3 Mar 2029 · up to 3 Mar 2030 with extensions · starts 4 Mar 2027

What is being bought7 lots · detail below

Published requirement description

This framework is for the provision of comprehensive employee benefits and occupational health services.

The framework is structured into two main divisions: Lot 1 (Occupational Health and Related Services) and Lot 2 (Employee Benefits and Services). The objective is to provide Public Sector employers with access to high quality, flexible, and legally compliant services designed to support and protect the physical, mental, and financial wellbeing of their workforces.

Under Lots 1.1 to Lots 1.4, services are structured to provide a consistent, baseline standard of occupational health and eyecare/ hearing solutions that may cover, but will not be limited to:

Managed Service Occupational Health and Employee Assistance Programmes (EAP)
Occupational Health Services
Employee Assistance Programmes (EAP)
Eyecare and Hearing Services (including DSE eyesight tests, spectacles, and hearing checks)

Under Lots 2.1 to Lots 2.3, suppliers will be required to provide Buyers’ staff with access to a range of benefits, typically hosted via a secure, centrally branded Online Employee Benefits Platform that reflects the individual identity of each Buyer. Depending on the selected lot, this will include:

Employee discounts and automated cashback schemes
Reward and recognition (including physical/e vouchers and bespoke non financial e cards)
Technology and smartphone schemes (available as salary sacrifice, net pay deduction, or direct discount options)
Cycle to work schemes
Childcare vouchers / payroll giving
Wellbeing services (including financial wellbeing and education, bereavement services, dental cover, gym memberships, and online holistic wellbeing resources)

The authority expects to re-tender this requirement around 31 Aug 2028, 23:59 BST.

CPV: Administrative healthcare services · Advisory services provided by nurses · Benefit services · Child allowances · Company health services · Computer equipment and supplies · Counselling services · Credit granting services · Dental practice and related services · ENT or audiologist services · Financial and insurance services · Funeral and related services · +33 more

How this framework works

From the published notice

Type: Open framework · open framework scheme (admission reopens)
Call-offs: call-offs may be awarded directly or by further competition
Framework period: 2 yrs · up to 3 yrs from 4 Mar 2027
Scheme runs until: 3 Mar 2035
Supplier levy on call-offs (max %): 1% of call-off value · The percentage fee charged to suppliers is set out in Framework Schedule 5 (Management Charges and Information) and the Framework Award Form.

Who may buy through it

Refer to RM6400 Customer List - Customer List for details of contracting authorities that may use the framework.

Published description of the framework

Refer to Framework Schedule 7 - Call-Off Award Procedure for details

of the competitive selection processes for the award of contracts

under this framework.

In the event that there is a challenge to the Competition and such a

challenge is confined to any one particular Lot, the Authority reserves

the right to the extent that it is lawful to do so, to conclude a

Framework Contract with the successful Suppliers in respect of the

Lot(s) that has (have) not been so challenged.

Lots and requirements (7)Procurement structure

7 lots · all with a published value · same evaluation weights on every lot

Lot #1Occupational Health, EAP and Eyecare Managed ServiceRenewal Guernsey (GG), Isle of Man (IM) +2 2 yrsPublished value£122,850,000

This Lot provides an integrated, fully managed service combining comprehensive occupational health clinical support with a 24/7 Employee Assistance Programme (EAP). It is designed for buyers looking for an all-in-one partner to manage referrals, health surveillance, workplace adjustments, EAP helplines, and digital wellness portals.

Contract period: 4 Mar 2027 – 3 Mar 2029 (2 yrs) · up to 3 Mar 2030 with extensionsValue: £122,850,000 exc. VAT · £147,420,000 inc. VAT

Delivery listed: Guernsey (GG), Isle of Man (IM), Jersey (JE), UK

Extensions: The initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.Authority reference: 1.1

48000000 Software package and information systems 72260000 Software-related services 75122000 Administrative healthcare services 79414000 Human resources management consultancy services 79630000 Personnel services except placement and supply services 80500000 Training services

Lot #2Occupational HealthRenewal UK 2 yrsPublished value£175,500,000

This Lot allows buyers to procure clinical occupational health services on an ad-hoc or modular basis. It includes individual services such as management referrals, workplace task-fitness assessments, health surveillance, physiotherapy, drug and alcohol testing, and neurodiversity assessments.

Contract period: 4 Mar 2027 – 3 Mar 2029 (2 yrs) · up to 3 Mar 2030 with extensionsValue: £175,500,000 exc. VAT · £210,600,000 inc. VAT

Delivery: UK