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Official procurement procedure

Employee Benefits and Occupational Health Services

services
Open procedure
Administrative healthcare services
Advisory services provided by nurses
Benefit services
+47 more
GG
IM
JE
UK
Published value
£1,299,500,000
Submission deadline 28 Sept 2026, 15:00 BST
Lots published7
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Government Commercial Agency: "Employee Benefits and Occupational Health Services". Published status: active. Published value: £1,299,500,000. 7 published lots. Recorded submission deadline: 28 Sept 2026, 15:00 BST. Published submission portal: crowncommercialservice.bravosolution.co.uk.
Contracting AuthorityGovernment Commercial AgencyScope & CategoriesSERVICES (7 lots)Submission Window
21d 14h left
28 Sept 2026, 15:00 BST
Submission GatewayLegal Basis & Regime2023/54 · Open procedure · Above thresholdEstimated Value (exc. VAT)£1,299,500,000
Bidder Intelligence · Authority Profile: Government Commercial Agency
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Government Commercial Agency. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
365.6Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 104 active published awards; 16 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityGovernment Commercial Agency
Procedure methodOpen procedure
Procurement categoryservices
Statusactive
Framework / DPSFramework
CompetitionNot published
Above thresholdYes
Legal basisUKPGA · 2023/54
Tender period startsNot published
Clarification deadline15 Sept 2026, 15:00 BST
Electronic submissionallowed
Submission languagesen
Published27 Aug 2026, 11:19 BST
Last source update27 Aug 2026, 11:19 BST
Recurring procurementYes
ClassificationAdministrative healthcare services, Advisory services provided by nurses, Benefit services, Child allowances, Company health services, Computer equipment and supplies, Counselling services, Credit granting services, Dental practice and related services, ENT or audiologist services, Financial and insurance services, Funeral and related services, Guidance and counselling services, Guidance services, Health and first-aid training services, Health services, Health training services, Hearing aids, Human resources management consultancy services, Medical practice and related services, Medical practice services, Miscellaneous business-related services, Miscellaneous health services, Miscellaneous services, Ophthalmologist services, Optician services, Other community, social and personal services, Payroll management services, Personnel services except placement and supply services, Physical well-being services, Physiotherapy services, Presents and rewards, Psychiatrist or psychologist services, Radio, television, communication, telecommunication and related equipment, Recreational, cultural and sporting services, Services provided by nurses, Social work and related services, Social work services without accommodation, Software package and information systems, Software-related services, Sporting services, Staff development services, Training services, Transport equipment and auxiliary products to transportation, Welfare services not delivered through residential institutions
Delivery area
GG
IM
JE
UK
OCIDocds-h6vhtk-05036d
How to participate
Submission methodNot published
Electronic submissionallowed
Clarification deadline15 Sept 2026, 15:00 BST
Submission languagesen
Expression of interest deadlineNot published
Submission instructions
https://crowncommercialservice.bravosolution.co.uk For further instructions on how to register, access, and view this opportunity please follow this link: https://www.gov.uk/government/publications/esourcing-tool-guidance-for-suppliers
What is being bought
This framework is for the provision of comprehensive employee benefits and occupational health services. The framework is structured into two main divisions: Lot 1 (Occupational Health and Related Services) and Lot 2 (Employee Benefits and Services). The objective is to provide Public Sector employers with access to high quality, flexible, and legally compliant services designed to support and protect the physical, mental, and financial wellbeing of their workforces. Under Lots 1.1 to Lots 1.4, services are structured to provide a consistent, baseline standard of occupational health and eyecare/ hearing solutions that may cover, but will not be limited to: - Managed Service Occupational Health and Employee Assistance Programmes (EAP) - Occupational Health Services - Employee Assistance Programmes (EAP) - Eyecare and Hearing Services (including DSE eyesight tests, spectacles, and hearing checks) Under Lots 2.1 to Lots 2.3, suppliers will be required to provide Buyers’ staff with access to a range of benefits, typically hosted via a secure, centrally branded Online Employee Benefits Platform that reflects the individual identity of each Buyer. Depending on the selected lot, this will include: - Employee discounts and automated cashback schemes - Reward and recognition (including physical/e vouchers and bespoke non financial e cards) - Technology and smartphone schemes (available as salary sacrifice, net pay deduction, or direct discount options) - Cycle to work schemes - Childcare vouchers / payroll giving - Wellbeing services (including financial wellbeing and education, bereavement services, dental cover, gym memberships, and online holistic wellbeing resources)
What changed
From the official release history
  1. Official notice release published
    27 Aug 2026, 11:19 BST
  2. Published value updated to £1,299,500,000
    24 Aug 2026, 09:46 BST
  3. Status changed to active
    24 Aug 2026, 09:46 BST
  4. Official notice release published
    24 Aug 2026, 09:46 BST
  5. Submission deadline changed to 28 Sept 2026, 15:00 BST
    24 Aug 2026, 09:46 BST
  6. Published value updated to £1,800,000,000
    26 Mar 2026, 11:25 GMT
  7. Official notice release published
    26 Mar 2026, 11:25 GMT
  8. Published value updated to £1,300,000,000
    16 Mar 2026, 14:29 GMT
  9. Official notice release published
    16 Mar 2026, 14:29 GMT
  10. Official notice release published
    25 Feb 2026, 09:22 GMT
  11. Published value updated to £1,800,000,000
    13 Feb 2026, 11:03 GMT
  12. Official notice release published
    13 Feb 2026, 11:03 GMT
  13. Published value updated to £1,728,000,000
    11 Feb 2026, 20:17 GMT
  14. Official notice release published
    11 Feb 2026, 20:17 GMT
  15. Official notice release published
    14 Oct 2025, 13:02 BST
  16. Published value updated to £1,300,000,000
    12 Sept 2025, 10:54 BST
  17. Official notice release published
    12 Sept 2025, 10:54 BST
  18. Published value updated to £200,000,000
    15 Apr 2025, 15:42 BST
  19. Status changed to planned
    15 Apr 2025, 15:42 BST
  20. Official notice release published
    15 Apr 2025, 15:42 BST
  21. Buyer information updated
    15 Apr 2025, 15:42 BST
  22. Published tender amendment
    Not published
    The following change has been made: - Estimated Contract Value
Lots and requirements (7)
Published by the contracting authority
  • Lot 1 · #1
    Occupational Health, EAP and Eyecare Managed Service
    active
    Renewal
    Published value£122,850,000
    This Lot provides an integrated, fully managed service combining comprehensive occupational health clinical support with a 24/7 Employee Assistance Programme (EAP). It is designed for buyers looking for an all-in-one partner to manage referrals, health surveillance, workplace adjustments, EAP helplines, and digital wellness portals.
    Contract period4 Mar 2027, 00:00 GMT — 3 Mar 2029, 23:59 GMT
    EligibilityNot published
    Options / renewalThe initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.
  • Lot 2 · #1.2
    Occupational Health
    active
    Renewal
    Published value£175,500,000
    This Lot allows buyers to procure clinical occupational health services on an ad-hoc or modular basis. It includes individual services such as management referrals, workplace task-fitness assessments, health surveillance, physiotherapy, drug and alcohol testing, and neurodiversity assessments.
    Contract period4 Mar 2027, 00:00 GMT — 3 Mar 2029, 23:59 GMT
    EligibilityNot published
    Options / renewalThe initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.
  • Lot 3 · #1.3
    Employee Assistance Programmes
    active
    Renewal
    Published value£35,100,000
    This Lot focuses on providing 24/7/365 mental health, counselling, and emotional support services via phone, live chat, a mobile app, and face-to-face sessions. It encompasses clinical triage, therapeutic interventions (such as CBT), case management, whistleblowing support, and critical incident support.
    Contract period4 Mar 2027, 00:00 GMT — 3 Mar 2029, 23:59 GMT
    EligibilityNot published
    Options / renewalThe initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.
  • Lot 4 · #1.4
    Eyecare & Hearing Services
    active
    Renewal
    Published value£17,550,000
    This Lot covers sensory screening and health compliance solutions, primarily aligned with Display Screen Equipment (DSE) regulations. It includes the provision of mandatory DSE eyesight tests, lenses, and spectacles, alongside specialised task-based eye tests, colour vision exams, and hearing tests.
    Contract period4 Mar 2027, 00:00 GMT — 3 Mar 2029, 23:59 GMT
    EligibilityNot published
    Options / renewalThe initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.
  • Lot 5 · #2.1
    Employee Benefits Managed Service
    active
    Renewal
    Published value£332,600,000
    This Lot is a paid-for, comprehensively branded online benefits platform that reflects the individual corporate identity of each buyer. It provides employees with integrated access to mandatory discount schemes, reward and recognition vouchers, technology and smartphone salary sacrifice initiatives, and cycle-to-work programs.
    Contract period4 Mar 2027, 00:00 GMT — 3 Mar 2029, 23:59 GMT
    EligibilityNot published
    Options / renewalThe initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.
  • Lot 6 · #2.2
    Employee Benefits Nil Cost Service
    active
    Renewal
    Published value£474,500,000
    This Lot offers a zero-cost employee benefits platform with no platform fees charged to the buyer. It provides a standardised (unbranded) portal containing employee discount schemes, reward and recognition vouchers, and technology/smartphone purchase programs.
    Contract period4 Mar 2027, 00:00 GMT — 3 Mar 2029, 23:59 GMT
    EligibilityNot published
    Options / renewalThe initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.
  • Lot 7 · #2.3
    Wellbeing Services
    active
    Renewal
    Published value£141,400,000
    This Lot is a modular, pick-and-choose option enabling buyers to purchase specific, standalone wellbeing services without a full benefits platform. It includes targeted support for physical, mental, and financial health, such as financial education, bereavement services, dental cover, gym memberships, and holistic health cash plans
    Contract period4 Mar 2027, 00:00 GMT — 3 Mar 2029, 23:59 GMT
    EligibilityNot published
    Options / renewalThe initial duration of the Framework is 24 months, with an option to extend for 12 months. GCA reserve the right to extend lots by varying durations.
Timeline
  1. Pipeline notice
    26 Mar 2026, 11:25 GMT
  2. Pipeline notice
    16 Mar 2026, 14:29 GMT
  3. Pipeline notice
    25 Feb 2026, 09:22 GMT
  4. Pipeline notice
    13 Feb 2026, 11:03 GMT
  5. Pipeline notice
    11 Feb 2026, 20:17 GMT
  6. Pipeline notice
    14 Oct 2025, 13:02 BST
  7. Pipeline notice
    12 Sept 2025, 10:54 BST
  8. Pipeline notice
    15 Apr 2025, 15:42 BST
  9. Procedure published
    27 Aug 2026, 11:19 BST
  10. engagement
    13 May 2026, 23:59 BST · scheduled
    Individual supplier engagement sessions will be taking place with existing suppliers throughout August/September 2025. Further supplier engagement will take place following these individual sessions and publication of the PME notice. If you wish to register interest in attending any future engagement sessions, please use the link here (https://docs.google.com/forms/d/e/1FAIpQLSdjDhwuN7Z4YgZBxJXdQd--wMJyxRGi942HPFaJnQSGFTppzg/viewform) to provide your information which CCS will use to supply you with further details once known. Details of any future engagement opportunities will be shared at https://www.crowncommercial.gov.uk/agreements/RM6400
  11. Submission deadline
    28 Sept 2026, 15:00 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Government Commercial Agency

Contracting authority GB-PPON-PBZB-4962-TVLR
View buyer profile
  • Government Commercial Agency
    buyer

    GB-PPON: PBZB-4962-TVLR
    9th Floor, The Capital, Old Hall Street, Liverpool, UKD72, L3 9PP, GB
    +44 3454102222
Documents (11)
Official links; attachments are not copied
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleNot published