Official UK procurement notice
Electric Metering Services · UK public procurement notice
Authority: THAMES WATER UTILITIES LIMITED
What is being bought
Published requirement descriptionThames Water Utilities Limited is seeking to appoint a partner to deliver comprehensive electricity metering services across its portfolio. The appointed partner will be responsible for providing meter operator, data collection, and data aggregation services, ensuring the continued reliability and efficiency of Thames Water's electricity metering infrastructure.
The scope of this specification covers the provision of electricity metering services for 100% of Thames Water's electric metering portfolio. The successful partner must be suitably accredited and demonstrate compliance with all relevant electricity metering standards. In addition to technical competence, the partner is expected to be proactive in contractual innovation and deliver high-quality performance throughout the contract period. The contract will encompass all aspects of meter operation, data collection, and data aggregation, with a focus on supporting Thames Water's operational and strategic objectives
Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 9th January 2026, at 10am.
- How the procedure runs: • Indicative timeline. ITN Issue o Issue of Invitation to Negotiate (ITN) for completion • Deadline for Bidder Questions o All ITN-related questions to be submitted by bidders • Deadline for Response to Bidders o Thames Water responds to bidder questions • ITN Submission o Deadline for bidders to submit completed ITN • Bidder Clarification & Resubmission o Clarifications from Thames Water on ITN submissions and resubmissions (as required) • Shortlisting o Two suppliers will be shortlisted after ITN Stage 2 • Presentations, Demos, Scenarios o Shortlisted bidders present to Thames Water, including follow-up questions • Contracting o Agreement of Terms and Conditions between shortlisted bidders and Thames Water • Contract Award o Assessment summaries and award notice issued; standstill period complete • Contract Signature o Contract issued via DocuSign for both parties to sign • Mobilisation/Implementation o Implementation of agreement
CPV: Electricity distribution and related services · Electricity meters · Repair and maintenance services of electricity meters
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£4,800,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Technical: 60%
- Legal: 5%
- Commercial: 35%
Published award criteria (3)
- Technical
- Commercial
- Legal
- Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Utilities
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 11 Dec 2025, 15:06 GMT
- Last source update
- 28 Sept 2026, 10:53 BST
- Award evaluation window
- Submission end – 30 Jun 2026
- Authority reference
FA2351- FTS notice number
2025/S 000-082102- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05f418Find a Tender
- How it runs
- Indicative timeline. ITN Issue
o Issue of Invitation to Negotiate (ITN) for completion
- Deadline for Bidder Questions
o All ITN-related questions to be submitted by bidders
- Deadline for Response to Bidders
o Thames Water responds to bidder questions
- ITN Submission
o Deadline for bidders to submit completed ITN
- Bidder Clarification & Resubmission
o Clarifications from Thames Water on ITN submissions and resubmissions (as required)
- Shortlisting
o Two suppliers will be shortlisted after ITN Stage 2
- Presentations, Demos, Scenarios
o Shortlisted bidders present to Thames Water, including follow-up questions
- Contracting
o Agreement of Terms and Conditions between shortlisted bidders and Thames Water
- Contract Award
o Assessment summaries and award notice issued; standstill period complete
- Contract Signature
o Contract issued via DocuSign for both parties to sign
- Mobilisation/Implementation
o Implementation of agreement
How it was run
Official notice- Requests to participate (first stage)
- 14 Jan 2026, 10:00 GMT
- Submission deadline
- 14 Jan 2026, 10:00 GMT
- Clarification deadline
- 14 Jan 2026, 10:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
To gain access to the PSQ documents, please fill out the details from the following link
Timeline
11 Dec 2025 → 30 Oct 2026 · 8 dates- Tender notice published317 days ago11 Dec 2025, 15:06 GMT
- Clarification questions by283 days ago14 Jan 2026, 10:00 GMT
- Submission deadline283 days ago14 Jan 2026, 10:00 GMT
- Award decision expected by115 days ago30 Jun 2026, 23:59 BST
- Assessment summaries sent26 days ago28 Sept 2026, 00:00 BST
- Latest notice published26 days ago28 Sept 2026, 10:53 BST
- Standstill ends15 days ago8 Oct 2026, 23:59 BST
- Today24 Oct 2026
- Contract startsin 6 days30 Oct 2026
Notice history
6 events · 4 releases on Find a Tender · since 11 Dec 2025- Tender notice published11 Dec 2025, 15:06 GMTUK4
- Tender notice published7 Jan 2026, 15:12 GMTUK4
- Tender notice published13 Jan 2026, 09:44 GMTUK4
- Contract award notice published28 Sept 2026, 10:53 BSTUK6
- Status changed to complete28 Sept 2026, 10:53 BST
- Contract signature expected23 Oct 2026, 23:59 BSTscheduled
Published amendments (2)
Please note the deadline to submit your PSQ is now Tuesday 13th January 2026 at 10 am. Any clarifications need to be sent in by Monday 12th January 2026, 10 am.
Please note the deadline to submit your PSQ is now Wednesday 14th January 2026 at 10 am. Any clarifications need to be sent in by Wednesday 14th January 2026 at 10 am.
Routine re-releases (4)
- 2025-12: 1 release · 11 Dec 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Stark Software International Limited1 Apr 2027 – 31 Mar 2030 · up to 31 Oct 2035Extensions: Options (at Thames Water's discretion) to twice extend for a further term of three years for a total maximum term of 9 years. This would be subject to satisfactory reviews on price and Service Provider performance and no material change to the financial standing of the Service Provider. The Term of the Agreement may be subject to change if unforeseen changes to the business occur. · Options: The right to additional purchases while the contract is valid. The full scope of the services to be provided and any options that may be considered throughout the term of the agreement, is set out in the Specification issued within the Invitation to Negotiate (ITN) document | £4,800,000 | 28 Sept 2026standstill to 8 Oct 2026 | Standstill |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- STARK SOFTWARE INTERNATIONAL LTD.Awarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender