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ClosedFind a Tender · UK4

Electric Metering Services

Buyer: THAMES WATER UTILITIES LIMITED →

View official notice ↗Official source

BuyerTHAMES WATER UTILITIES LIMITED
StatusClosed
Deadline14 Jan 2026
Value£4,800,000
Published13 Jan 2026

What is being bought

Thames Water Utilities Limited is seeking to appoint a partner to deliver comprehensive electricity metering services across its portfolio. The appointed partner will be responsible for providing meter operator, data collection, and data aggregation services, ensuring the continued reliability and efficiency of Thames Water's electricity metering infrastructure. The scope of this specification covers the provision of electricity metering services for 100% of Thames Water's electric metering portfolio. The successful partner must be suitably accredited and demonstrate compliance with all relevant electricity metering standards. In addition to technical competence, the partner is expected to be proactive in contractual innovation and deliver high-quality performance throughout the contract period. The contract will encompass all aspects of meter operation, data collection, and data aggregation, with a focus on supporting Thames Water's operational and strategic objectives Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 9th January 2026, at 10am.

Delivery location

UKI, GB · UKJ, GB

Categories

Electricity meters 38554000Repair and maintenance services of electricity meters 50411300Electricity distribution and related services 65300000

Lot details

Lot 1

No lot description published.

Statusactive
Value£4,800,000
Contract periodFrom 30 Oct 2026 to 31 Oct 2029
SME suitabilitySuitable for SMEs

Award criteria
Technical (60%)
Commercial (35%)
Legal (5%)

What is included

ItemCategoryQuantity
1Electricity meters, Repair and maintenance services of electricity meters, Electricity distribution and related servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 38. The category anchor is Electricity meters (38554000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 382,9932 median · 12 average (1,388 of 2,993 with a bid count)2.6 average (1,590 of 2,993 with named award suppliers)Not published
Same buyer3Not published2 average (1 of 3 with named award suppliers)Not published
Delivery region: UKI993 median · 15.9 average (32 of 99 with a bid count)2.5 average (36 of 99 with named award suppliers)Not published
Similar published value (0.5×–2×)95Not publishedNot publishedNot published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeutilities
Covered byNot published
Submission policyallowed
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-05f418
Latest release ID002499-2026
Latest release timestampTue Jan 13 2026 09:44:54 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/002499-2026
Tender statusactive
Procurement methodselective
Procurement method detailsCompetitive flexible procedure
Main procurement categoryservices
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadline2026-01-14T10:00:00Z
Enquiry deadline2026-01-14T10:00:00Z
Award period: startNot published
Award period: end2026-06-30T23:59:59+01:00
Submission method detailsTo gain access to the PSQ documents, please fill out the details from the following link https://forms.office.com/e/wRtn5YC0W7
Submission languagesen
Electronic catalogue policyNot published
Total tender value£4,800,000
Tender lots in source1
Tender items in source1
Tender documents in source2
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
13 Jan 2026tenderUpdate002499-2026
7 Jan 2026tenderUpdate001148-2026
11 Dec 2025tender082102-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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        "options": {
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        },
        "renewal": {
          "description": "Options (at Thames Water's discretion) to twice extend for a further term of three years for a total maximum term of 9 years. This would be subject to satisfactory reviews on price and Service Provider performance and no material change to the financial standing of the Service Provider. The Term of the Agreement may be subject to change if unforeseen changes to the business occur."
        },
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            {
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            {
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    },
    "amendments": [
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    "legalBasis": {
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    "enquiryPeriod": {
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  "language": "en",
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Complete JSON history (3 releases)
13 Jan 2026 · 002499-2026 · tenderUpdate
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    "title": "Electric Metering Services",
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7 Jan 2026 · 001148-2026 · tenderUpdate
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    "documents": [
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    },
    "amendments": [
      {
        "id": "001148-2026",
        "description": "Please note the deadline to submit your PSQ is now Tuesday 13th January 2026 at 10 am.\nAny clarifications need to be sent in by Monday 12th January 2026, 10 am."
      }
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    "legalBasis": {
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      "endDate": "2026-06-30T23:59:59+01:00"
    },
    "description": "Thames Water Utilities Limited is seeking to appoint a partner to deliver comprehensive electricity metering services across its portfolio. The appointed partner will be responsible for providing meter operator, data collection, and data aggregation services, ensuring the continued reliability and efficiency of Thames Water's electricity metering infrastructure.\nThe scope of this specification covers the provision of electricity metering services for 100% of Thames Water's electric metering portfolio. The successful partner must be suitably accredited and demonstrate compliance with all relevant electricity metering standards. In addition to technical competence, the partner is expected to be proactive in contractual innovation and deliver high-quality performance throughout the contract period. The contract will encompass all aspects of meter operation, data collection, and data aggregation, with a focus on supporting Thames Water's operational and strategic objectives\nThames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 9th January 2026, at 10am.",
    "enquiryPeriod": {
      "endDate": "2026-01-12T10:00:00Z"
    },
    "specialRegime": [
      "utilities"
    ],
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "To gain access to the PSQ documents, please fill out the details from the following link\nhttps://forms.office.com/e/wRtn5YC0W7",
    "procurementMethodDetails": "Competitive flexible procedure",
    "expressionOfInterestDeadline": "2026-01-13T10:00:00Z"
  },
  "parties": [
    {
      "id": "GB-COH-02366661",
      "name": "THAMES WATER UTILITIES LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ11",
        "country": "GB",
        "locality": "Reading",
        "postalCode": "RG1 8DB",
        "countryName": "United Kingdom",
        "streetAddress": "Clearwater Court"
      },
      "details": {
        "classifications": [
          {
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE",
            "description": "Private utility"
          }
        ]
      },
      "identifier": {
        "id": "02366661",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "procurement.support.centre@thameswater.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PNQQ-4647-DTCV",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
11 Dec 2025 · 082102-2025 · tender
{
  "id": "082102-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-12-11T15:06:50Z",
  "ocid": "ocds-h6vhtk-05f418",
  "buyer": {
    "id": "GB-COH-02366661",
    "name": "THAMES WATER UTILITIES LIMITED"
  },
  "tender": {
    "id": "FA2351",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 4800000,
          "currency": "GBP",
          "amountGross": 5800000
        },
        "status": "active",
        "options": {
          "description": "The full scope of the services to be provided and any options that may be considered throughout the term of the agreement, is set out in the Specification issued within the Invitation to Negotiate (ITN) document"
        },
        "renewal": {
          "description": "Options (at Thames Water's discretion) to twice extend for a further term of three years for a total maximum term of 9 years. This would be subject to satisfactory reviews on price and Service Provider performance and no material change to the financial standing of the Service Provider. The Term of the Agreement may be subject to change if unforeseen changes to the business occur."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Commercial",
              "type": "cost",
              "numbers": [
                {
                  "number": 35,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Legal",
              "type": "quality",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ]
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-10-31T23:59:59Z",
          "startDate": "2026-10-30T00:00:00Z",
          "maxExtentDate": "2035-10-31T23:59:59Z"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKJ",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "38554000",
            "scheme": "CPV",
            "description": "Electricity meters"
          },
          {
            "id": "50411300",
            "scheme": "CPV",
            "description": "Repair and maintenance services of electricity meters"
          },
          {
            "id": "65300000",
            "scheme": "CPV",
            "description": "Electricity distribution and related services"
          }
        ]
      }
    ],
    "title": "Electric Metering Services",
    "value": {
      "amount": 4800000,
      "currency": "GBP",
      "amountGross": 5800000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "082102-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/082102-2025",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2025-12-11T15:06:50Z"
      }
    ],
    "procedure": {
      "features": "•\tIndicative timeline. ITN Issue\no\tIssue of Invitation to Negotiate (ITN) for completion\n•\tDeadline for Bidder Questions\no\tAll ITN-related questions to be submitted by bidders\n•\tDeadline for Response to Bidders\no\tThames Water responds to bidder questions\n•\tITN Submission\no\tDeadline for bidders to submit completed ITN\n•\tBidder Clarification & Resubmission\no\tClarifications from Thames Water on ITN submissions and resubmissions (as required)\n•\tShortlisting\no\tTwo suppliers will be shortlisted after ITN Stage 2\n•\tPresentations, Demos, Scenarios\no\tShortlisted bidders present to Thames Water, including follow-up questions\n•\tContracting\no\tAgreement of Terms and Conditions between shortlisted bidders and Thames Water\n•\tContract Award\no\tAssessment summaries and award notice issued; standstill period complete\n•\tContract Signature\no\tContract issued via DocuSign for both parties to sign\n•\tMobilisation/Implementation\no\tImplementation of agreement"
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "awardPeriod": {
      "endDate": "2026-06-30T23:59:59+01:00"
    },
    "description": "Thames Water Utilities Limited is seeking to appoint a partner to deliver comprehensive electricity metering services across its portfolio. The appointed partner will be responsible for providing meter operator, data collection, and data aggregation services, ensuring the continued reliability and efficiency of Thames Water's electricity metering infrastructure.\nThe scope of this specification covers the provision of electricity metering services for 100% of Thames Water's electric metering portfolio. The successful partner must be suitably accredited and demonstrate compliance with all relevant electricity metering standards. In addition to technical competence, the partner is expected to be proactive in contractual innovation and deliver high-quality performance throughout the contract period. The contract will encompass all aspects of meter operation, data collection, and data aggregation, with a focus on supporting Thames Water's operational and strategic objectives\nThames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 9th January 2026, at 10am.",
    "enquiryPeriod": {
      "endDate": "2026-01-02T10:00:00Z"
    },
    "specialRegime": [
      "utilities"
    ],
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "To gain access to the PSQ documents, please fill out the details from the following link.\nhttps://forms.office.com/e/wRtn5YC0W7",
    "procurementMethodDetails": "Competitive flexible procedure",
    "expressionOfInterestDeadline": "2026-01-09T10:00:00Z"
  },
  "parties": [
    {
      "id": "GB-COH-02366661",
      "name": "THAMES WATER UTILITIES LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ11",
        "country": "GB",
        "locality": "Reading",
        "postalCode": "RG1 8DB",
        "countryName": "United Kingdom",
        "streetAddress": "Clearwater Court"
      },
      "details": {
        "classifications": [
          {
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE",
            "description": "Private utility"
          }
        ]
      },
      "identifier": {
        "id": "02366661",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "procurement.support.centre@thameswater.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PNQQ-4647-DTCV",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}