Find a TenderAwarded
Published 19 Feb 2025, 14:48 GMT

Official UK procurement notice

Eko Trust - IT Support Services

Official notice

Authority: Eko Trust

ServicesRestricted procedure
Awarded value£733,800published contract · exc. VAT
Submissions closed 21 Mar 2025awarded 12 Aug 2025
Awarded to TURN IT ON LIMITED

What is being bought

Published requirement description

Eko Trust require an external service provider to fulfil their IT Support Services requirements.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published
Lot #1Eko Trust require an external service provider to fulfil their IT Support Services…Awarded

Eko Trust require an external service provider to fulfil their IT Support Services requirements. The service across the sites is currently outsourced across 2 providers. Earlham Primary School is currently also supported by 1 x inhouse IT employee. Further information on the Trust's requirements can be found within the ITT and supporting documents.

Delivery: East of England, London, South East · London
Extensions: 48 month(s) from the commencement date, with 24 initial month(s) and option to extend 2x12 month(s)Second stage: 5–6 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 85%Price: 15%
Published sub-criteria (7)
  • Customer Requirements: 30%
  • Multi-Site Support over a Wide Geographic Area: 10%
  • Google Workspace for Education: 10%
  • Microsoft 365 and Microsoft Intune: 5%
  • Staffing Experience: 10%
  • Presentation: 20%
  • price: 15%
Published award criteria (7)
  • Customer Requirements: 30.00%
  • Multi-Site Support over a Wide Geographic Area: 10.00%
  • Google Workspace for Education: 10.00%
  • Microsoft 365 and Microsoft Intune: 5.00%
  • Staffing Experience: 10.00%
  • Presentation: 20.00%
  • Price: 15.00%
Conditions of participation3
  • Suitability

    In the first instance, candidates should register with multiquote.com and express an interest in the contract. Contract details can be found under the 'Opportunities’ section of the multiquote.com homepage. A Selection Questionnaire (SQ)must be completed and returned (via multiquote.com) as part of the request to participate process. Candidates will need to provide as part of the request to participate process evidence of business quality standards, accreditations, and relevant experience. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process.

  • Economic & financial standing

    In the first instance, candidates should register with multiquote.com and express an interest in the contract. Contract details can be found under the 'Opportunities’ section of the multiquote.com homepage. A Selection Questionnaire (SQ)must be completed and returned (via multiquote.com) as part of the request to participate process. Candidates will need to provide as part of the request to participate process evidence of business quality standards, accreditations, and relevant experience. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process.

    Minimum: As stated in tender documents Minimum Insurance Levels: £10m Employers Liability, £5m Public Liability & £2m Professional Indemnity
  • Technical & professional ability

    In the first instance, candidates should register with multiquote.com and express an interest in the contract. Contract details can be found under the 'Opportunities’ section of the multiquote.com homepage. A Selection Questionnaire (SQ)must be completed and returned (via multiquote.com) as part of the request to participate process. Candidates will need to provide as part of the request to participate process evidence of business quality standards, accreditations, and relevant experience. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process.

    Minimum: As stated in tender documents
What this means for your bid
  • Price carries 15 of 100 points: a 10% discount moves about 1.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
19 Feb 2025, 14:48 GMT
Last source update
12 Aug 2025, 10:00 BST
Authority reference
CA15302 -
FTS notice number
2025/S 000-047869
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
East of England (UKH14)London (UKI)South East (UKJ21)
Official registry OCID
ocds-h6vhtk-04e418 Find a Tender
Contract terms
Performance terms

As stated in tender documents

Review and risk notes
Review procedure

The authority will incorporate a minimum 10 calendar day standstill period at the point that information on the award of the contract is communicated to tenderers. If an appeal regarding the award of contract has not been successfully resolved then the Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take action in the High Court. Any such action must be brought promptly (generally within 3 months).

Publisher note: Section II.3) – dates refer to the initial contract period and do not include the options of any extensions. Section IV.3.5) – any dates shown are an estimate. In the first instance, candidates should register with www.multiquote.com and express an interest in the contract, full details of the contract will be available. The Contracting Authority shall not be under any obligation to accept any tender. The Contracting Authority reserves the right to cancel the entire or parts of the tender, without such an action conferring any right to compensation on the Tenderers. The Contracting Authority has no liability to settle any cost incurred by the tenderer as a result of the tendering procedure.

How it was run

Official notice
Run through: MultiQuote · Who buys & how to bid on MultiQuote
Supplier login requiredLanguage: EN
Access & registration note: Free
Submission deadline
21 Mar 2025, 17:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

21 Mar 2025 → 12 Aug 2025 · 2 dates
  1. Submission deadline
    21 Mar 2025, 17:00 GMT
  2. Notice published
    12 Aug 2025, 10:00 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    12 Aug 2025, 10:00 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £733,8001 contract exc. VAT
Bids received 4
Contracts signed 1latest 12 Aug 2025
Awarded toValueDateStatus
TURN IT ON LIMITED£733,800 †—Awarded

Contracts

  • Eko Trust - IT Support Services · TURN IT ON LIMITED

    Signed
    12 Aug 2025
    Value
    £733,800
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids———

Contracting authority & participating public bodies

Eko Trust

Contracting authorityBody governed by public lawEducation Eko Hub, Plaistow, East of England, E13 9HNContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Tenet Education Services LtdMediation bodyReview bodyReview contact point SalfordContact email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • TURN IT ON LIMITEDAwarded supplier Wittas House, Two Rivers, WITNEY, UK, OX28 4BHContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.