Find a TenderAwarded
Published 7 Nov 2023, 12:57 GMT

Official UK procurement notice

Dynamics Support, Development & System Integration

Official notice

Authority: Social Care Wales (Public body)

ServicesOpen procedureSME suitable
Published estimate£2,000,000exc. VAT20% above published estimate
Submissions closed 6 Dec 2023awarded 22 Jan 2024
Awarded to Ashton Court Group Ltd

What is being bought

Published requirement description

Social Care Wales are seeking to appoint a suitably skilled supplier or consortium to provide maintenance (and BAU support),​ 3rd tier support​ and integrated system development.​ Within the proposed service scope Social Care Wales identify the following sub-services: Dynamics 365 (Carreg) & Marketing, ​Analytics & Reporting, API Integration , Single Sign On (B2C) and Machine Learning / AI​. Please see ITT for full specification.

CPV: Added-value database services · Command, control, communication and computer systems · Computer support and consultancy services · Computer support services · Database and operating software development services · Database and operating software package · Database services · Database software development services · Database software package · Database systems · Database-management system · Facilities management services for computer systems development · +6 more

The lotProcurement structure

single lot · value published
Lot #1A dynamics 3rd tier support​, database development, system integration and maintenance…AwardedRenewalPublished value£2,000,000

A dynamics 3rd tier support​, database development, system integration and maintenance (BAU support)​ contract opportunity.

The project will be carried out by open tender with an award date of February 2024, and go live date of April 2024. The full timetable for the project is contained in the contract notice.

There is an estimated budget of GBP 2,400,000 (inclusive of any applicable VAT) agreed for this tender across the full contract term. (6 years).

Please see the attached contract notice for further information and detail of the procurement process and Social Care Wales.

Delivery: Wales
Extensions: The initial contract term will run for 36 months with a possibility of being extended for up to a further 36 months, up to a total period of 72 months (6 years). A break clause will be inserted following the initial 36 month term, which Social Care Wales reserves the right to not enact.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 90%Price: 10%
Published award criteria (2)
  • Quality: 90
  • Price: 10
What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
7 Nov 2023, 12:57 GMT
Last source update
29 Jan 2024, 09:39 GMT
Award evaluation window
6 Dec 2023 – …
FTS notice number
2024/S 000-002855
Classification (CPV)
Added-value database servicesCommand, control, communication and computer systemsComputer support and consultancy servicesComputer support servicesDatabase and operating software development servicesDatabase and operating software packageDatabase servicesDatabase software development servicesDatabase software packageDatabase systems
+8 moreDatabase-management systemFacilities management services for computer systems development
Delivery area
Wales (UKL22)
Official registry OCID
ocds-h6vhtk-04166d Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: (WA Ref:138446)

How it was run

Official notice
Run through: Sell2Wales · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN, CY
Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer
Submission deadline
6 Dec 2023, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en, cy
Bid validity
180 days from the deadline
Bids opened
6 Dec 2023, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

6 Dec 2023 → 29 Jan 2024 · 3 dates
  1. Submission deadline
    6 Dec 2023, 12:00 GMT
  2. Bids opened
    6 Dec 2023, 12:00 GMT
  3. Notice published
    29 Jan 2024, 09:39 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    29 Jan 2024, 09:39 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £2,400,0001 contract exc. VAT
Bids received 44 from SMEs
Contracts signed 1latest 22 Jan 2024
Awarded toValueDateStatus
Ashton Court Group LtdSME£2,400,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic · 4 from abroad4——

Contracting authority & participating public bodies

Social Care Wales

Contracting authorityPublic bodyWelsh Government Sponsored Body Social protection South Gate House,, Cardiff, Wales, CF10 1EWContact email Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice
  • Ashton Court Group LtdAwarded supplier Thorpewood Management Centre, Blisworth Road, Courteenhall, Northampton, East Midlands, NN72QB

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria