Official UK procurement notice
DWP Document and Data Management Service
Authority: Department for Work & Pensions (Central government)
What is being bought
Published requirement descriptionNo description was published on the notice. See the official documents.
CPV: Data capture services · Data collection and collation services · Data entry services · Data storage services · Document management services · Document management software package · Document management system · Electronic data management (EDM) · Electronic mail software development services · Mailing services · Postal services · Scanning services · +2 more
The lotProcurement structure
single lot · no lot value publishedLot #1The Contracting Authority, the Department for Work and Pensions (DWP), is awarding the tender for the secure mail opening, document scanning, indexing, valuables handling and multi format inbound chan
DWP is looking for the provision of a future secure mail opening, document scanning and indexing, valuables handling and multi format inbound channel service to meet its business requirements. The service would process up to circa 100k DWP mail items per day. DWP will be looking for a service which will have the capacity and capability to interface with multiple systems to deliver a solution for their complex and diverse organisation.
As part of the delivery of its 2020 Vision, DWP is committed to delivering innovative, cost effective services to its customers, whilst developing excellent supplier and stakeholder relationships.
Procedure terms & legal framework
From the official record · publisher note attached- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 2 Jul 2021, 22:45 BST
- Last source update
- 2 Jul 2021, 22:45 BST
- Authority reference
DWP101976- FTS notice number
2021/S 000-015283- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02c326Find a Tender
- Review procedure
This authority incorporated the required standstill period at the point information on the award of contract was communicated to tenderers. The Public Contracts Regulations 2015 (SI 2015 No 87) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought within 30 days of the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the court considers that there is good reason for extending that period (up to a maximum of 3 months from the date of knowledge). If the contract has been entered into the court may award damages and in the case of specified breaches of the rules may also order the termination or shortening of the contract and the levying of fines. The purpose of the standstill period referred to above was to allow parties to apply to the Courts to set aside the award decision before the contract was entered into.
Publisher note: Suppliers Instructions: How to Express Interest in this Tender: 1. Register on the eSourcing portal (this is only required once): https://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page). For further assistance please consult the online help, or the eTendering help desk. DWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.
How it was run
Official notice- Submission deadline
- —
Timeline
24 Oct 2017 → 2 Jul 2021 · 2 dates- Contract starts24 Oct 2017, 00:00 BST
- Notice published2 Jul 2021, 22:45 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Equans Services LimitedDocument and Data Management Service | £44,655,584 † | — | Awarded |
Contracts
Document and Data Management Service · Equans Services Limited
- Signed
- 24 Oct 2017
- Value
- £44,655,584
- Period
- 24 Oct 2017 – 23 Oct 2022
- Status
- active
- Change In accordance with PPN04; Modify the existing contract (including a price review) with the supplier to make it sustainable for both parties and to allow the continuation of service without any business disruption. The contract modification introduces a monthly minimum charge and a revised pricing structure. This involves resizing the supplier operation to 85% pre Covid-19 business volumes. This modification is time bound until 31 May 2021., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The Covid-19 crisis caused a significant fall in business volumes going through this contract due to DWP refocussing resources on escalating Universal Credit claim demand. Volumes are not expected to return to pre-pandemic levels due to easements and process changes introduced by DWP to manage unprecedented demand caused by the pandemic.
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Engie Services LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.