Official UK procurement notice
Domestic Gas Heating Systems - Installation and Servicing
Authority: London Borough of Hillingdon (Local council)
What is being bought
Published requirement descriptionThe objectives of this contract are to appoint one service provider (contractor) to carry out the servicing, responsive breakdown maintenance and remedial works to maintain London Borough of Hillingdon's' gas fired appliances, central heating and hot water system installations in a legally compliant and serviceable condition and to the current Gas Safety, Installation and use Regulations.
CPV: Boiler installation work · Repair and maintenance services of boilers
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£14,000,000
- Technical & professional ability
Gas Safe Registration
ACS qualifications (CCN1 + appliance modules)
Or equivalents.
See tender pack for full details of all pass/fail and bidder requirements.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality: 50%
- Commercial: 50%
Published award criteria (2)
- Quality
- Commercial
- Technical & professional ability
Gas Safe Registration
ACS qualifications (CCN1 + appliance modules)
Or equivalents.
See tender pack for full details of all pass/fail and bidder requirements.
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 21 Jan 2026, 14:20 GMT
- Last source update
- 13 Aug 2026, 11:40 BST
- Award evaluation window
- Submission end – 17 Jul 2026
- FTS notice number
2026/S 000-020570- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-060b3bFind a Tender
- Risks
Changes to regulations / standards.
Estate condition risks, unexpected deterioration of assets/Asset Failure Beyond Expected Levels.
Budgetary changes.
Hillingdon Council Policy changes.
Technological Changes & Product Withdrawals.
External Factors Affecting Labour, Safety or Delivery.
How it was run
Official notice- Submission deadline
- 1 Apr 2026, 13:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
All tender documents will be made available via the tender portal:
Timeline
21 Jan 2026 → 25 Sept 2026 · 9 dates- Planning notice published273 days ago21 Jan 2026, 14:20 GMT
- Market engagement256 days ago6 Feb 2026, 23:59 GMT
Expressions of interest should be sent to:
Please quote "Boiler Contract" in the email title.
(do not include any marking material)
You will then be sent a short market engagement questionnaire, please then complete and return this by the stated deadline.
We would encourage all interested parties to register for free at
supplierlive.proactisp2p.com ↗ where this opportunity will be advertised if we proceed to tender.
- Tender notice published229 days ago6 Mar 2026, 15:56 GMT
- Next notice expected228 days ago6 Mar 2026, 23:59 GMT
- Submission deadline203 days ago1 Apr 2026, 13:00 BST
- Assessment summaries sent107 days ago6 Jul 2026, 00:00 BST
- Award decision expected by95 days ago17 Jul 2026, 23:59 BST
- Latest notice published69 days ago13 Aug 2026, 11:40 BST
- Contract starts26 days ago25 Sept 2026, 00:00 BST
Notice history
11 events · 5 releases on Find a Tender · since 21 Jan 2026- Preliminary market engagement notice published21 Jan 2026, 14:20 GMTUK2
- Preliminary market engagement notice published21 Jan 2026, 14:25 GMTUK2
- Tender notice published6 Mar 2026, 15:56 GMTUK4
- Published value published: £14,000,0006 Mar 2026, 15:56 GMT
- Status changed to active6 Mar 2026, 15:56 GMT
- Procurement method changed6 Mar 2026, 15:56 GMT
- Deadline published: 1 Apr 2026, 13:00 BST6 Mar 2026, 15:56 GMT
- Contract award notice published6 Jul 2026, 09:47 BSTUK6
- Status changed to complete6 Jul 2026, 09:47 BST
- Contract signature expected27 Jul 2026, 23:59 BSTscheduled
- Contract details notice published13 Aug 2026, 11:40 BSTUK7
Published amendments (1)
Title
Routine re-releases (5)
- 2026-01: 2 releases · 21 Jan 2026, 21 Jan 2026
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Oakray LtdSME25 Sept 2026 – 24 Sept 2030 · up to 24 Sept 2032Extensions: The contract will be for 4 years with the option to extend for a further 2, making a maximum of 6 years, subject to contractor performance and requirements of the Council. | £15,285,844 | 25 Jun 2026 | Awarded |
Contracts
Contract 1 · Oakray LtdSME
- Signed
- 23 Jul 2026
- Value
- £15,285,844
- Period
- 25 Sept 2026 – 24 Sept 2030 · up to 24 Sept 2032 with extensions
- Status
- active
- Extensions
- The contract will be for 4 years with the option to extend for a further 2, making a maximum of 6 years, subject to contractor performance and requirements of the Council.
3 agreed KPIs: Service Compliancy (LGSR's in Date) · First Time Fix · Jobs Completed in Time
- Service Compliancy (LGSR's in Date)
- First Time Fix
- Jobs Completed in Time
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 19final-stage tenders | 14 | 0 | — |
Who bid
- wonOAKRAY LIMITED · Greater London
- did not winRE-GEN (M&E SERVICES) LTDSME · East of England
- did not winROBERT HEATH HEATING LIMITEDSME · Greater London
- did not winVILLAGE HEATING LIMITEDSME · Greater London
- did not winT.S.G. BUILDING SERVICES PLCSME · East of England
- did not winSMITH AND BYFORD LIMITED · Greater London
- did not winSURESERVE COMPLIANCE SOUTH LIMITED · Greater London
- did not winGEM ENVIRONMENTAL BUILDING SERVICES LIMITEDSME · Greater London
- did not winAXIS EUROPE LIMITED · Greater London
- did not winTHERMOSERV LIMITEDSME · South East England
- did not winT BROWN GROUP LIMITED · South East England
- did not winOCO LIMITEDSME · South East England
- did not winBSW HEATING LTDSME · Greater London
- did not winSUN REALM HEATING CO. LIMITEDSME · East of England
- did not winRENUVO LTDSME · West Midlands
- did not winEMERALD GREEN ENERGY LTDSME · West Midlands
- did not winBERKS INSULATION LIMITEDSME · South East England
- did not winELEVATE EVERYWHERE LTDSME · Greater London
- did not winENERGY SAVING GROUP LTDSME · West Midlands
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
19 commercial parties on the notice · 1 awarded- AXIS EUROPE LIMITEDBidder / tenderer
- BERKS INSULATION LIMITEDBidder / tenderer
- BSW HEATING LTDBidder / tenderer
- ELEVATE EVERYWHERE LTDBidder / tenderer
- EMERALD GREEN ENERGY LTDBidder / tenderer
- ENERGY SAVING GROUP LTDBidder / tenderer
- GEM ENVIRONMENTAL BUILDING SERVICES LIMITEDBidder / tenderer
- OAKRAY LIMITEDAwarded supplier
- OCO LIMITEDBidder / tenderer
- RE-GEN (M&E SERVICES) LTDBidder / tenderer
Show 9 more suppliers
- RENUVO LTDBidder / tenderer
- ROBERT HEATH HEATING LIMITEDBidder / tenderer
- SMITH AND BYFORD LIMITEDBidder / tenderer
- SUN REALM HEATING CO. LIMITEDBidder / tenderer
- SURESERVE COMPLIANCE SOUTH LIMITEDBidder / tenderer
- T BROWN GROUP LIMITEDBidder / tenderer
- T.S.G. BUILDING SERVICES PLCBidder / tenderer
- THERMOSERV LIMITEDBidder / tenderer
- VILLAGE HEATING LIMITEDBidder / tenderer
Official documents & specifications (7)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender