Official UK procurement notice
Direct Payment Support Service — Newcastle City Council (Oct 2026)
Authority: Newcastle City Council (Local council)
What is being bought
Published requirement descriptionNewcastle City Council is seeking to appoint an organisation to provide a Direct Payment Support Service to adults, children and carers who use, or are considering using, direct payments to purchase or arrange services.
Direct payments can be used to purchase care and support service to meet the care and support needs of the person and carer.
Direct payments do involve additional complexity and responsibility for the service user and therefore many need some support and/or advice.
The Direct Payment Support Service Newcastle City Council are procuring will:
-Information and Advice
Explain the benefits and responsibilities of direct payments to Service Users
Assist with budgeting and expenditure decisions
Provide information about the range of services that provide payroll, insurance and pensions and signpost direct payment users.
-Employment Support
Provide advice on becoming an employer
Support payroll, tax, insurance and pensions
Supply employment templates
Assist recruitment and selection of Personal Assistants
Operate a matching service where appropriate
Assist with all aspects of pension auto-enrolment
Promote safer employment by encouraging and facilitating the completion of enhanced DBS
-Safeguarding and Compliance
Read the full description (874 more characters)
Promote safe recruitment
Support DBS applications
Attend safeguarding meetings when required
Report and escalate risks to vulnerable adults, children and public funds.
-Workforce Development
Advise on training for Direct Payment users and Personal Assistants
Promote professional development and competency frameworks
-Other requirements
Provide advice and practical assistance on request to social care professionals when needed
Have a permanent base within Newcastle
Expected usage:
487 adults are currently receiving a direct payment in Newcastle
In the financial year 25/26 there were 315 people who used the service
This notice is for information only. At this stage, no further details are available beyond what is published here.
When this opportunity progresses, a Tender Notice will be published on the Central Digital Platform along with any relevant notices such as engagement.
CPV: Health and social work services
The lotProcurement structure
single lot · value publishedLot #1Lot 1PlannedPublished value£661,917
- Value
- £661,917 exc. VAT · £794,300 inc. VAT
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 5 Oct 2026, 14:17 BST
- Last source update
- 5 Oct 2026, 14:17 BST
- Award evaluation window
- Submission end — 10 Jan 2027, 23:59 GMT
- Latest notice
- Planned procurement notice (UK3)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0780d6
How it was run
- Submission deadline
- 15 Dec 2026, 00:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
6 published dates · Europe/London- Planning notice publishedearlier today5 Oct 2026, 14:06 BST
- Market engagementin 26 days31 Oct 2026, 23:59 GMT
Newcastle City Council will be holding an engagement event virtually on Microsoft Teams on the 19th of October from 10:00am to 12:00pm. The event will be led by key representatives from across the Council and it is envisaged all those in attendance will have the opportunity to learn more about, and more…
provide feedback on the service requirements. We would anticipate the event will run as follows: 1. 10.00 to 10.10 - Introductions NCC 2. 10.10 to 10.20- Purpose of the consultation • What we currently commission and why • Utilisation 3. 10.20 to 10:40 Feedback • From people who have used the service • Social workers • CQC 4. 10.40 to 10:50 Our ideas for future scope of the service • What’s different 5. 10:50-11:00 Break 6. 11:00-11:30 Opportunity to feedback on the model 7. 11:30-11:45 Pre-procurement tender readiness • Using Open • Tender documents 8. 11:45-11:55 Indicative timeline 9. 11:55-12:00 A.O.B Please note- • We will be recording the sessions • We do not wish to engage extensively with suppliers prior to this event on clarifications or questions. This is a Market Engagement and we do appreciate a degree of interpretation and flexibility will be applied. Please register to join the event here: https://msteams.link/4RPT - Tender notice expectedin 41 days15 Nov 2026, 23:59 GMT
- Submission deadlinein 70 days15 Dec 2026, 00:00 GMT
- Award decision expected byin 97 days10 Jan 2027, 23:59 GMT
- Contract startsin 207 days1 May 2027, 01:00 BST
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Notice history
5 events · 2 releases on Find a Tender · since 5 Oct 2026- Planned procurement notice published5 Oct 2026, 14:17 BSTUK3
- Status changed to planned5 Oct 2026, 14:17 BST
- Procurement method changed5 Oct 2026, 14:17 BST
- Deadline published: 15 Dec 2026, 00:00 GMT5 Oct 2026, 14:17 BST
- Preliminary market engagement notice published5 Oct 2026, 14:06 BSTUK2
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Planned procurement notice Planned procurement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender