Digital Telephony Solution

{
  "id": "074882-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 5,
        "measure": "bids",
        "relatedLot": "1"
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    ]
  },
  "date": "2026-08-06T15:35:51+01:00",
  "ocid": "ocds-h6vhtk-06de26",
  "buyer": {
    "id": "GB-MPR-7711",
    "name": "Bernicia Group"
  },
  "awards": [
    {
      "id": "074882-2026-BER000555-1",
      "title": "Digital Telephony Solution",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-185595",
          "name": "Zoom Communications Inc"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "BGPREF0042",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Bernicia is looking for a solution to replace our current desk phones with a digital solution and to incorporate our contact centre. The solution must be compatible with Salesforce to allow seamless integration with our CRM system.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
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        "deliveryAddresses": [
          {
            "region": "UKC"
          }
        ],
        "additionalClassifications": [
          {
            "id": "64200000",
            "scheme": "CPV",
            "description": "Telecommunications services"
          }
        ]
      }
    ],
    "title": "Digital Telephony Solution",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "To provide a telecommunications solution to replace existing systems and to include a soft phone option for general users and a contact centre solution which will integrate into our IT environment.",
    "classification": {
      "id": "64200000",
      "scheme": "CPV",
      "description": "Telecommunications services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This contract has been awarded following a mini competition completed under the Crown Commercial G-Cloud 14 Framework reference RM1557.14",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-MPR-7711",
      "name": "Bernicia Group",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC",
        "locality": "Ashington",
        "postalCode": "NE63XF",
        "countryName": "United Kingdom",
        "streetAddress": "Oakwood Way, Ashwood Business Park"
      },
      "details": {
        "url": "http://www.bernicia.com",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "06",
            "scheme": "COFOG",
            "description": "Housing and community amenities"
          }
        ]
      },
      "identifier": {
        "id": "7711",
        "scheme": "GB-MPR",
        "legalName": "Bernicia Group"
      },
      "contactPoint": {
        "name": "Kerry  Hunter",
        "email": "kerry.hunter@bernicia.com",
        "telephone": "+44 1912383812"
      }
    },
    {
      "id": "GB-FTS-185595",
      "name": "Zoom Communications Inc",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "CA",
        "locality": "Calgary",
        "countryName": "Canada"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "207519588",
        "legalName": "Zoom Communications Inc",
        "schemeEntered": "Alberta Business Corporation"
      }
    },
    {
      "id": "GB-FTS-56349",
      "name": "Bernicia Group",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Ashington",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Bernicia Group"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "074882-2026-BER000555-1",
      "title": "Digital Telephony Solution",
      "value": {
        "amount": 1250000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "074882-2026-BER000555-1",
      "dateSigned": "2026-08-06T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}