Digital Systems Transformation · UK public procurement notice

• Recurrence: 9 months before the end of the contract

CPV: Call centre · Contact management software development services · Contact management software package · Patient-monitoring system

Procedure method

Open procedure

Legal basis

CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)

Procurement category

Goods

Notice status

Closed

Procurement threshold

Unspecified in notice

Regulatory regime

Standard

Commercial structure

Stand-alone contract (no framework)

Competition type

Competitive procedure

GPA / WTO covered

Yes (GPA)

Recurring procurement

Yes · 9 months before the end of the contract

First published

21 Oct 2022, 10:29 BST

Last source update

17 Nov 2022, 15:54 GMT

Award evaluation window

25 Nov 2022 – …

FTS notice number

2022/S 000-032673

Classification (CPV)

Call centreContact management software development servicesContact management software packagePatient-monitoring system

Delivery area

Wales (UKL14)

Official registry OCID

ocds-h6vhtk-0377b4 Find a Tender

Publisher note: To assist you in locating these opportunities on the BRAVO E Procurement System the project code is: project_51545 As this is an Open procedure, Tenderers must ensure that all ITT questions are fully responded to. The following ITT Project codes may further assist you in locating the opportunities: ITT Code: itt_98547 Please also ensure you check the Attachments area for any documents/ information which may assist you with your submission or you are required to upload as part of your submission as per information contained within the tender pack. Suppliers Instructions How to express interest in this Tender: 1. Register your company on the etenderwales portal (this is only required once) - Browse to the eSourcing Portal: www.etenderwales.bravosolution.co.uk - Click the "Suppliers register here" link - Enter your correct business and user details - Note the username you chose and click "Save" when complete - You will shortly receive an email with your unique password (please keep this secure) - Agree to the terms and conditions and click "continue" 2. Express an Interest in the Project - Login to the portal with the username/password - Click the "ITTs Open to All Suppliers" link. (These are Invitation to Tender Documents open to any registered supplier) - Click on the relevant ITT to access the content. - Click the "Express Interest" button at the top of the screen - This will move the ITT into your "My ITTs" page. (This is a secure area reserved for your projects only) - Click on the ITT code, you can now access any attachments by clicking the ''''Buyer Attachments" on the left hand side of the screen 3. Responding to the tender - At the top of the screen you can choose to Create Response or Decline to Respond (please give a reason if declining) - You can now use the Messages function on to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the ITT - There may be a mixture of online & offline actions for you to perform (there is detailed online help available) If you require any further assistance use the online help, or the BravoSolution help desk is available Mon - Fri (8am - 6pm) on: - email: [email protected] - Phone: 0800 368 4850/ Fax: 020 7080 0480 Tenders or Requests to Participate must be sent to: Official name: www.etenderwales.bravosolution.co.uk (WA Ref:125012) The buyer considers that this contract is suitable for consortia bidding. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=125697 (WA Ref:125697) The buyer considers that this contract is suitable for consortia.

Submission deadline

15 Dec 2022, 14:00 GMT

Submission channel

{"electronicSubmission"}

Accepted languages

en

Bid validity

180 days from the deadline

Bids opened

25 Nov 2022, 09:00 GMT