Find a TenderAwardedContract award notice
Published 21 Aug 2025, 14:35 BST

Official UK procurement notice

CW Pharmacy Quality Assurance (QA) Services

Official notice

Authority: Chelsea and Westminster Hospital NHS Foundation Trust (Central government)·On behalf of: Central London Community Healthcare NHS Trust

3 lotsServicesOpen procedureAbove thresholdSME suitableVCSE suitableAcceleratedMax 2 lots to bidMax 2 lots per supplier
Published estimate£300,000total for 3 lots · £360,000 inc. VAT · 1 value update
Submissions closed 23 Feb 2026awarded 20 Jul 2026
Awarded to KING'S COLLEGE HOSPITAL NHS FT, Mid South Essex NHS Foundation Trust3 awards
Contract term 2 yrsends 31 Mar 2028 · up to 31 Mar 2029 with extensions · starts 1 Apr 2026

What is being bought3 lots · detail below

Published requirement description

The provision of Quality Assurance Services for Pharmacy sites at West London and Chelsea.

  • The authority expects to re-tender this requirement around 31 Aug 2028, 23:59 BST.

CPV: Medical software development services · System quality assurance assessment and review services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£300,000 together) · a supplier may bid for at most 2 and win at most 2 of them · same evaluation weights on every lot
Lot #1Quality Management SystemsAwardedRenewal 2 yrsSMEVCSEPublished value£100,000
  • Document approval and GMP Audit – One internal audit per year and support with the preparation of the external audit and be available on the day of the audit
  • Support with relevant action plans from external audit
  • Quality Management Review including specialist advise and clarifications
  • Site visits, monthly meetings and specialist information. Monthly review of quality exception reports and change controls
  • Review errors and provide advice
  • Review of microbiological data reported including microbiological excursions.
  • Approval of microbiological excursion investigation reports and advice on appropriate course of action(s) in the event of such excursions.
  • Specialist advice and support
  • Releasing UMP and Specials, dealing with defects and recalls for all products including imports and specials which come into the pharmacy
Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2029 with extensionsValue: £100,000 exc. VAT · £120,000 inc. VAT
Delivery: UK, LondonEligibility: SME eligibleVCSE eligible
Extensions: Optional 12 months extension to be agreed in writing by both parties, providing the supplier meets the KPI's and provides a satisfactory service. · 1 x 12 months
Lot #2Environmental MonitoringAwardedRenewal 2 yrsSMEVCSEPublished value£100,000

For environmental monitoring , work required will cover the following, although this is not an exhaustive list:

  • Provision of micro plates, Broth and all required media
  • Receipt, incubation, reading. Evaluation and electronic reporting of microbiological environmental monitoring plate results
  • Bacterial identification to species level
  • Validation samples
  • Quarterly visit to complete MEM monitoring
  • Annual Broth GPT (Growth Promotion Testing) of broth used for operative or process validations
  • Quarterly contract review meetings
  • Staff training
  • Client audit of Local QC
  • Fridge mapping when required
  • Transporting samples
  • Air sampling
  • Particle counts
Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2029 with extensionsValue: £100,000 exc. VAT · £120,000 inc. VAT
Delivery: UK, LondonEligibility: SME eligibleVCSE eligible
Extensions: Optional 12 months extension to be agreed in writing by both parties, providing the supplier meets the KPI's and provides a satisfactory service. · 1 x 12 months
Lot #3Combined Quality Management Systems and Environmental MonitoringAwardedRenewal 2 yrsSMEVCSEPublished value£100,000

This lot is for suppliers that can offer the services covered within Lots 1 and 2.

QMS

  • Document approval and GMP Audit – One internal audit per year and support with the preparation of the external audit and be available on the day of the audit
  • Support with relevant action plans from external audit
  • Quality Management Review including specialist advise and clarifications
  • Site visits, monthly meetings and specialist information. Monthly review of quality exception reports and change controls
  • Review errors and provide advice
  • Review of microbiological data reported including microbiological excursions.
  • Approval of microbiological excursion investigation reports and advice on appropriate course of action(s) in the event of such excursions.
  • Specialist advice and support
  • Releasing UMP and Specials, dealing with defects and recalls for all products including imports and specials which come into the pharmacy.

For environmental monitoring, work required will cover the following, although this is not an exhaustive list:

  • Provision of micro plates, Broth and all required media
  • Receipt, incubation, reading. Evaluation and electronic reporting of microbiological environmental monitoring plate results
  • Bacterial identification to species level
  • Validation samples
  • Quarterly visit to complete MEM monitoring
  • Annual Broth GPT (Growth Promotion Testing) of broth used for operative or process validations
  • Quarterly contract review meetings
  • Staff training
  • Client audit of Local QC
  • Fridge mapping when required
  • Transporting samples
  • Air sampling
  • Particle counts
Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2029 with extensionsValue: £100,000 exc. VAT · £120,000 inc. VAT
Delivery: UK, LondonEligibility: SME eligibleVCSE eligible
Extensions: Optional 12 months extension to be agreed in writing by both parties, providing the supplier meets the KPI's and provides a satisfactory service. · 1 x 12 months

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 50%Price: 40%Social value: 10%
Published sub-criteria (3)
  • technical: 50%
  • Commercial: 40%
  • Social value: 10%
Published award criteria (3)
  • technical: As per specification document
  • Social value: As per specification
  • Commercial: As per specification
Lot distribution rule: Suppliers may bid for one or more of the lots.
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 31 Aug 2028
First published
21 Aug 2025, 14:35 BST
Last source update
20 Jul 2026, 17:20 BST
Award evaluation window
Submission end – 16 Mar 2026
Authority reference
C373692
FTS notice number
2026/S 000-011398
Accelerated
State of urgency
Latest notice
Contract award notice (UK6)
Classification (CPV)
Medical software development servicesSystem quality assurance assessment and review services
Delivery area
UKLondon (UKI)
Official registry OCID
ocds-h6vhtk-05588f Find a Tender
Contract terms summary

30 days upon receipt of invoice

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
Submission deadline
23 Feb 2026, 12:00 GMT
Clarification deadline
16 Feb 2026, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The opportunity will be visible via the tamis tendering portal under ref: C373692. The tender and all

the communication will be managed via this portal link: health-family.force.com/s/Welcome ↗

Timeline

3 Jul 2025 → 29 Jul 2026 · 10 dates
  1. Planning notice published
    3 Jul 2025, 16:13 BST
  2. Next notice expected
    15 Sept 2025, 23:59 BST
  3. Tender notice published260 days ago
    9 Feb 2026, 13:59 GMT
  4. Clarification questions by253 days ago
    16 Feb 2026, 12:00 GMT
  5. Submission deadline246 days ago
    23 Feb 2026, 12:00 GMT
  6. Award decision expected by224 days ago
    16 Mar 2026, 23:59 GMT
  7. Contract starts209 days ago
    1 Apr 2026, 00:00 BST
  8. Assessment summaries sent99 days ago
    20 Jul 2026, 00:00 BST
  9. Latest notice published99 days ago
    20 Jul 2026, 17:20 BST
  10. Standstill ends89 days ago
    29 Jul 2026, 23:59 BST

Notice history

9 events · 3 releases on Find a Tender · since 3 Jul 2025
  1. Planned procurement notice published
    3 Jul 2025, 16:13 BST
    UK3
  2. Planned procurement notice published
    21 Aug 2025, 14:35 BST
    UK3
  3. Tender notice published
    9 Feb 2026, 13:59 GMT
    UK4
  4. Published value updated to £300,000
    9 Feb 2026, 13:59 GMT
    was £156,000
  5. Status changed to active
    9 Feb 2026, 13:59 GMT
  6. Deadline moved to 23 Feb 2026, 12:00 GMT
    9 Feb 2026, 13:59 GMT
    +145 days · was 1 Oct 2025, 12:00 BST
  7. Contract award notice published
    20 Jul 2026, 17:20 BST
    UK6
  8. Status changed to complete
    20 Jul 2026, 17:20 BST
  9. Contract signature expected
    31 Jul 2026, 23:59 BST
    scheduled
Published amendments (1)

Updating estimated tender submissions dates - new dates Tender notice published est date: 15/09/25.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £342,4482 awards exc. VAT
Bids received 4
Awarded toValueDateStatus
Lot 1 · Quality Management Systems1 award
KING'S COLLEGE HOSPITAL NHS FTCW Pharmacy Quality Assurance (QA) Services - QMS31 Jul 2026 – 30 Jul 2028 · up to 30 Jul 2029Extensions: 12 month optional extension to be agreed in writing by both parties.£204,00020 Jul 2026standstill to 29 Jul 2026Standstill
Lot 2 · Environmental Monitoring1 award
Mid South Essex NHS Foundation TrustCW Pharmacy Quality Assurance (QA) Services - EM31 Jul 2026 – 30 Jul 2028 · up to 30 Jul 2029Extensions: 12 months optional extension to be agreed in writing by both parties.£138,44820 Jul 2026standstill to 29 Jul 2026Standstill
Lot 3 · Combined Quality Management Systems and Environmental Monitoring1 award
supplier not published—28 May 2026Awarded

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Quality Management Systems2final-stage tenders00—
2 · Environmental Monitoring2final-stage tenders00—

Contracting authority & participating public bodies

2 public bodies on the notice

Chelsea and Westminster Hospital NHS Foundation Trust

Contracting authorityPublic authority - central government GB-PPON: PGHW-2767-ZYZT Unit G3, Harbour Yard, Chelsea Harbour, London, London, SW10 0XDContact name, email

Other public bodies

  • Central London Community Healthcare NHS TrustProcuring entityCLCH host the North West London Procurement Service who provide Procurement services for NWL Trusts.GB-PPON: PJXH-4297-MQQW London, LondonContact name, email

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications (6)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Planned procurement notice planningPlanned procurement noticeUK3Planned procurement notice on Find a Tender
  • Planned procurement notice planningPlanned procurement noticeUK3Planned procurement notice on Find a Tender