Lot 1
Services to provide customer surveys and analysis
Award criteria
Value — 60
Nottingham Community Housing Association (NCHA) is seeking tenders from suitably experienced and qualified entities (the 'Tenderer') for inclusion on a contract for the delivery of customer insight.
UKF
Services to provide customer surveys and analysis
Award criteria
Value — 60
| Item | Category | Quantity |
|---|---|---|
| 1 | Customer survey services, Customer satisfaction survey | Not published |
Benchmarked against retained Find a Tender procedures with CPV division 79. The category anchor is Customer survey services (79342310); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.
| Comparison set | Procedures | Reported bids per procedure | Named award suppliers | Price evidence |
|---|---|---|---|---|
| Market: CPV division 79 | 12,109 | 4 median · 30.6 average (5,030 of 12,109 with a bid count) | 3.1 average (5,616 of 12,109 with named award suppliers) | 1 comparable price pairs |
| Same buyer | 0 | Not published | Not published | Not published |
| Delivery region: UKF | 435 | 4 median · 86 average (172 of 435 with a bid count) | 5.8 average (190 of 435 with named award suppliers) | Not published |
“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.
Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.
No planning milestones published.
No linked framework, prior procurement or reprocurement published.
No documents are published in the current source record.
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-03b0bb |
|---|---|
| Latest release ID | 014295-2023 |
| Latest release timestamp | Fri May 19 2023 09:42:52 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | Not published |
| Tender status | complete |
| Procurement method | open |
| Procurement method details | Open procedure |
| Main procurement category | services |
| Above threshold | Not published |
| Legal basis | 32014L0024 |
| Tender period: start | Not published |
| Tender period: end | Not published |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | Not published |
| Submission method details | Not published |
| Submission languages | Not published |
| Electronic catalogue policy | Not published |
| Total tender value | Not published |
| Tender lots in source | 1 |
| Tender items in source | 1 |
| Tender documents in source | 0 |
| Awards in latest release | 1 |
| Contracts in latest release | 1 |
| Parties in latest release | 3 |
| Date | Event | Reference |
|---|---|---|
| 19 May 2023 | award, contract | 014295-2023 |
| 8 Mar 2023 | tender | 006829-2023 |
Unmodified official OCDS data retained by Tenderline for this procurement process.
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"buyer": {
"id": "GB-FTS-77116",
"name": "Nottingham Community Housing Association "
},
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"id": "014295-2023-1",
"title": "Customer Insight",
"status": "active",
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"id": "GB-FTS-83181",
"name": "Smoke Customer Intelligence "
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