Find a TenderAwarded
Published 8 Mar 2023, 17:30 GMT

Official UK procurement notice

Customer Insight · UK public procurement notice

Official notice

Authority: Nottingham Community Housing Association Limited (Housing)

ServicesOpen procedureSME suitable
Published estimate£275,000exc. VAT9.1% below published estimate
Submissions closed 14 Apr 2023awarded 19 May 2023
Awarded to Smoke Customer Intelligence

What is being bought

Published requirement description

Nottingham Community Housing Association (NCHA) is seeking tenders from suitably experienced and qualified entities (the 'Tenderer') for inclusion on a contract for the delivery of customer insight.

CPV: Customer satisfaction survey · Customer survey services

The lotProcurement structure

single lot · no lot value published
Lot #1Services to provide customer surveys and analysisAwardedRenewal
Delivery: East Midlands
Extensions: New procurement may be needed after 5 yearsVariant bids: allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Price: 60
Published sub-criteria (1)
  • Value: 60
Published award criteria (1)
  • Value: 60
What this means for your bid
  • Price carries 60 of 60 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
8 Mar 2023, 17:30 GMT
Last source update
19 May 2023, 10:42 BST
Award evaluation window
14 Apr 2023 – …
Authority reference
NCHA-P-0042
FTS notice number
2023/S 000-014295
Classification (CPV)
Customer satisfaction surveyCustomer survey services
Delivery area
East Midlands (UKF)
Official registry OCID
ocds-h6vhtk-03b0bb Find a Tender

How it was run

Official notice
Submission deadline
14 Apr 2023, 12:00 BST
Submission channel
{"written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
14 Apr 2023, 12:00 BST

Timeline

14 Apr 2023 → 19 May 2023 · 3 dates
  1. Submission deadline
    14 Apr 2023, 12:00 BST
  2. Bids opened
    14 Apr 2023, 12:00 BST
  3. Notice published
    19 May 2023, 10:42 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    19 May 2023, 10:42 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £249,8761 contract exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 19 May 2023
Awarded toValueDateStatus
Smoke Customer Intelligence SME£249,876 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic1——

Contracting authority & participating public bodies

Nottingham Community Housing Association

Contracting authorityHousingBody governed by public lawHousing and community amenities 12-14 Pelham Rd, Sherwood Rise, , Nottingham , East Midlands, NG5 1APContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • NCHA ProcurementReview body Nottingham

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria