← Back to search results

AwardedFind a Tender · award
BuyerNottingham Community Housing Association
StatusAwarded
DeadlineNot published
ValueValue not published
Published19 May 2023

What is being bought

Nottingham Community Housing Association (NCHA) is seeking tenders from suitably experienced and qualified entities (the 'Tenderer') for inclusion on a contract for the delivery of customer insight.

Delivery location

UKF

Categories

Customer survey services 79342310Customer satisfaction survey 79342311Customer survey services 79342310

Lot details

Lot 1

Services to provide customer surveys and analysis

Statuscancelled

Award criteria
Value — 60

What is included

ItemCategoryQuantity
1Customer survey services, Customer satisfaction surveyNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 79. The category anchor is Customer survey services (79342310); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7912,1094 median · 30.6 average (5,030 of 12,109 with a bid count)3.1 average (5,616 of 12,109 with named award suppliers)1 comparable price pairs
Same buyer0Not publishedNot publishedNot published
Delivery region: UKF4354 median · 86 average (172 of 435 with a bid count)5.8 average (190 of 435 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Customer Insight

Statusactive
Value£249,876

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-03b0bb
Latest release ID014295-2023
Latest release timestampFri May 19 2023 09:42:52 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
19 May 2023award, contract014295-2023
8 Mar 2023tender006829-2023

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "014295-2023",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 0,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 1,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2023-05-19T10:42:52+01:00",
  "ocid": "ocds-h6vhtk-03b0bb",
  "buyer": {
    "id": "GB-FTS-77116",
    "name": "Nottingham Community Housing Association "
  },
  "awards": [
    {
      "id": "014295-2023-1",
      "title": "Customer Insight",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-83181",
          "name": "Smoke Customer Intelligence "
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "NCHA-P-0042",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Services to provide customer surveys and analysis",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Value",
              "type": "cost",
              "description": "60"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKF"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79342310",
            "scheme": "CPV",
            "description": "Customer survey services"
          },
          {
            "id": "79342311",
            "scheme": "CPV",
            "description": "Customer satisfaction survey"
          }
        ]
      }
    ],
    "title": "Customer Insight",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Nottingham Community Housing Association (NCHA) is seeking tenders from suitably experienced and qualified entities (the 'Tenderer') for inclusion on a contract for the delivery of customer insight.",
    "classification": {
      "id": "79342310",
      "scheme": "CPV",
      "description": "Customer survey services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-77116",
      "name": "Nottingham Community Housing Association ",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKF",
        "locality": "Nottingham ",
        "postalCode": "NG5 1AP",
        "countryName": "United Kingdom",
        "streetAddress": "12-14 Pelham Rd, Sherwood Rise, "
      },
      "details": {
        "url": "https://in-tendhost.co.uk/ncha/aspx/Home",
        "buyerProfile": "https://www.ncha.org.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "06",
            "scheme": "COFOG",
            "description": "Housing and community amenities"
          }
        ]
      },
      "identifier": {
        "legalName": "Nottingham Community Housing Association "
      },
      "contactPoint": {
        "email": "procurement@ncha.org.uk",
        "telephone": "+44 7773663381"
      }
    },
    {
      "id": "GB-FTS-83181",
      "name": "Smoke Customer Intelligence ",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Smoke Customer Intelligence "
      }
    },
    {
      "id": "GB-FTS-77117",
      "name": "NCHA Procurement",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Nottingham",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "NCHA Procurement"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "014295-2023-1",
      "title": "Customer Insight",
      "value": {
        "amount": 249875.9,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "014295-2023-1",
      "dateSigned": "2023-05-19T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (2 releases)
19 May 2023 · 014295-2023 · award, contract
{
  "id": "014295-2023",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 0,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 1,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2023-05-19T10:42:52+01:00",
  "ocid": "ocds-h6vhtk-03b0bb",
  "buyer": {
    "id": "GB-FTS-77116",
    "name": "Nottingham Community Housing Association "
  },
  "awards": [
    {
      "id": "014295-2023-1",
      "title": "Customer Insight",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-83181",
          "name": "Smoke Customer Intelligence "
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "NCHA-P-0042",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Services to provide customer surveys and analysis",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Value",
              "type": "cost",
              "description": "60"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKF"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79342310",
            "scheme": "CPV",
            "description": "Customer survey services"
          },
          {
            "id": "79342311",
            "scheme": "CPV",
            "description": "Customer satisfaction survey"
          }
        ]
      }
    ],
    "title": "Customer Insight",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Nottingham Community Housing Association (NCHA) is seeking tenders from suitably experienced and qualified entities (the 'Tenderer') for inclusion on a contract for the delivery of customer insight.",
    "classification": {
      "id": "79342310",
      "scheme": "CPV",
      "description": "Customer survey services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-77116",
      "name": "Nottingham Community Housing Association ",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKF",
        "locality": "Nottingham ",
        "postalCode": "NG5 1AP",
        "countryName": "United Kingdom",
        "streetAddress": "12-14 Pelham Rd, Sherwood Rise, "
      },
      "details": {
        "url": "https://in-tendhost.co.uk/ncha/aspx/Home",
        "buyerProfile": "https://www.ncha.org.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "06",
            "scheme": "COFOG",
            "description": "Housing and community amenities"
          }
        ]
      },
      "identifier": {
        "legalName": "Nottingham Community Housing Association "
      },
      "contactPoint": {
        "email": "procurement@ncha.org.uk",
        "telephone": "+44 7773663381"
      }
    },
    {
      "id": "GB-FTS-83181",
      "name": "Smoke Customer Intelligence ",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Smoke Customer Intelligence "
      }
    },
    {
      "id": "GB-FTS-77117",
      "name": "NCHA Procurement",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Nottingham",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "NCHA Procurement"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "014295-2023-1",
      "title": "Customer Insight",
      "value": {
        "amount": 249875.9,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "014295-2023-1",
      "dateSigned": "2023-05-19T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
8 Mar 2023 · 006829-2023 · tender
{
  "id": "006829-2023",
  "tag": [
    "tender"
  ],
  "date": "2023-03-08T17:30:15Z",
  "ocid": "ocds-h6vhtk-03b0bb",
  "buyer": {
    "id": "GB-FTS-77116",
    "name": "Nottingham Community Housing Association "
  },
  "tender": {
    "id": "NCHA-P-0042",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "renewal": {
          "description": "New procurement may be needed after 5 years"
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Services to provide customer surveys and analysis",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Value",
              "type": "cost",
              "description": "60"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1800
        },
        "submissionTerms": {
          "variantPolicy": "allowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKF"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79342310",
            "scheme": "CPV",
            "description": "Customer survey services"
          },
          {
            "id": "79342311",
            "scheme": "CPV",
            "description": "Customer satisfaction survey"
          }
        ]
      }
    ],
    "title": "Customer Insight",
    "value": {
      "amount": 275000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2023-04-14T12:00:00+01:00",
      "address": {
        "streetAddress": "On In-Tend Portal"
      }
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2023-04-14T12:00:00+01:00"
    },
    "description": "Nottingham Community Housing Association (NCHA) is seeking tenders from suitably experienced and qualified entities (the 'Tenderer') for inclusion on a contract for the delivery of customer insight.",
    "tenderPeriod": {
      "endDate": "2023-04-14T12:00:00+01:00"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "79342310",
      "scheme": "CPV",
      "description": "Customer survey services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 90
      }
    },
    "submissionMethod": [
      "written"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-77116",
      "name": "Nottingham Community Housing Association ",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKF",
        "locality": "Nottingham ",
        "postalCode": "NG5 1AP",
        "countryName": "United Kingdom",
        "streetAddress": "12-14 Pelham Rd, Sherwood Rise, "
      },
      "details": {
        "url": "https://in-tendhost.co.uk/ncha/aspx/Home",
        "buyerProfile": "https://www.ncha.org.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "06",
            "scheme": "COFOG",
            "description": "Housing and community amenities"
          }
        ]
      },
      "identifier": {
        "legalName": "Nottingham Community Housing Association "
      },
      "contactPoint": {
        "url": "https://in-tendhost.co.uk/ncha/aspx/Home",
        "email": "procurement@ncha.org.uk",
        "telephone": "+44 7773663381"
      }
    },
    {
      "id": "GB-FTS-77117",
      "name": "NCHA Procurement",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Nottingham",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "NCHA Procurement"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}