Custodial Healthcare (Pre Market Engagement)

The service shall provide fully qualified, trained & competent Healthcare Professionals embedded 24/7/365(6) in the 6 main Custody Suites in the TVP area to assess, treat & signpost Detained Persons (DPs) to ensure fitness for detention, interview, charging, with full live Clinical Oversight & consideration of a multi skilled workforce to assist in across the Force & in particular the South of the Force. (Note; there is additional pressure in Loddon Valley & Maidenhead that may require additional support). The service needs to be reactive to short notice operational needs as well as proactive to longer term strategies. The ever evolving operational & custody requirements need to fully integrate with NHS (L&D), Social Care & Voluntary Sector providers of health & social support, creating & managing interconnected relationships & pathways with a view to reducing the ‘revolving door’ effect around the reasons for committing crimes. This will be in conjunction with regular reporting & the subsequent meeting of a number of stringent key performance indicators. Interactive training scenarios involving the Authority &/or other organisations would be welcomed.

The Police custody suites are located;

o Berkshire (Maidenhead & Reading)

o Buckinghamshire (Aylesbury & Milton Keynes)

o Oxfordshire (Abingdon & Banbury)

o Newbury – Retained for Operational Contingency

The services within scope, include PACE compliant core Custodial Healthcare provision, primarily, Custody DP Healthcare management, the provision of medical & forensic examinations, treatment for minor medical injuries, fitness assessments prior to interview, charging, bailing, court appearance &/or release, live clinical oversight, crisis support, management of substance misuse & onward referral services for people who have been DPs.

In addition but not limited to the core provision;

a) Holistic Healthcare Services; (General Healthcare prior to & following any forensic work)

b) Forensic sampling following a healthcare assessment relevant for that purpose

c) Call Centre & email facilities (or other mutually agreed contact mechanisms) through which the Authority can ask for forensic medical & healthcare services.

The re-tendering exercise will aim to increase equity of access & ensure a consistent, resilient & high standard of quality care to DPs. The service will delivered in line with current national standards, guidance, NHSE specification & best practice, & at the same time meet the local needs of each Custody Suite/Force area, planned & Ad hoc operational requirements.

The Provider will ensure that the service is delivered in an age-appropriate way for children & adults & vulnerable persons; all staff must meet the skills & competences commensurate with the role they are performing. The service should consider PACE, Safeguarding, SAFER, Health & Forensic requirements with equal priority.

The Custodial Healthcare provider/s will work closely with L&D providers & other support services within the custody Suite & ensure service users are referred to appropriate onward provision as necessary. The Authority are looking to establish what interest there might be in providing such a service from suitably qualified, capable & competent organisations.

The purpose of this PIN is an information gathering exercise, rather than a call for competition at this stage to alert & gauge the market, obtain a better understanding of the current market capabilities/capacity/resilience/innovation/technological advances & provide a conduit for potential providers to express an interest & be involved in pre-tender engagement events. Additional information: Please express an interest via EU Supply & submit the market engagement questionnaire by Monday 27th February 2023 at 11:00am. The submissions will be used to facilitate the 1:1 discussions. Publication or response does not commit the Authority or respondents to a future procurement, nor provide any process exemptions or preferential treatment to any parties expressing an interest.