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Published 9 Dec 2025, 16:10 GMT

Official UK procurement notice

CRM Migration Support · UK public procurement notice

Official notice

Authority: WEST MIDLANDS GROWTH COMPANY LIMITED (Public body)

ServicesBelow threshold - open competitionBelow threshold
Sectors: IT Services & Software (72) Delivery: West Midlands (UKG3)
Published estimate£100,000£120,000 inc. VAT
Submissions closed 19 Dec 2025
Contract term 8 moends 30 Sept 2026 · starts 19 Jan 2026

What is being bought

Published requirement description

The West Midlands Growth Company (WMGC) is initiating a two-phase CRM migration and enhancement programme as it picks up additional business functions in April 2026 and is seeking a suitability experienced and qualified supplier / consultancy partner to provide suport for this project.

The priority (phase 1) is to transition the Business Support function from the Coventry & Warwickshire Growth Hub’s Microsoft Dynamics system into WMGC’s Zoho CRM platform before April, followed by six months of consultancy expertise (phase 2) to deliver migration, incorporate additional business functions, and strengthen CRM capability across the organisation.

CPV: Customer Relation Management software development services

The lotProcurement structure

single lot · value published
Lot #1 8 moPublished value£100,000
Contract period: 19 Jan 2026 – 30 Sept 2026 (8 mo)Value: £100,000 exc. VAT · £120,000 inc. VAT
Delivery: West Midlands
72212445 Customer Relation Management software development services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lot awarding rule: Quality 80% / Price 20%

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
9 Dec 2025, 16:10 GMT
Last source update
9 Dec 2025, 16:10 GMT
Authority reference
2025-WMGC-0666
FTS notice number
2025/S 000-081172
Latest notice
Tender notice (UK4)
Classification (CPV)
Customer Relation Management software development services
Delivery area
West Midlands (UKG3)
Official registry OCID
ocds-h6vhtk-05f215 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowed
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
19 Dec 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

in-tendhost.co.uk/wmgrowth/aspx/Home ↗

Timeline

9 Dec 2025 → 19 Jan 2026 · 3 dates
  1. Tender notice published316 days ago
    9 Dec 2025, 16:10 GMT
  2. Submission deadline306 days ago
    19 Dec 2025, 12:00 GMT
  3. Contract starts276 days ago
    19 Jan 2026

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    9 Dec 2025, 16:10 GMT
    UK4

Contracting authority & participating public bodies

WEST MIDLANDS GROWTH COMPANY LIMITED

Contracting authorityPublic undertaking GB-COH: 01631329 11th Floor The Colmore Building, Birmingham, West Midlands, B4 6ATContact email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender