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Official procurement procedure

COV - Revenues & Benefits Remote Processing

Benefit services
West Midlands (UKG33)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Coventry City Council: "COV - Revenues & Benefits Remote Processing". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityCoventry City CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Coventry City Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Coventry City Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
10.5Bids / Report
14.1% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 77 active published awards; 71 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityCoventry City Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published8 Mar 2023, 09:51 GMT
Last source update8 Mar 2023, 09:51 GMT
Recurring procurementNot published
ClassificationBenefit services
Delivery area
West Midlands (UKG33)
OCIDocds-h6vhtk-038d36
What is being bought
Coventry City Council has an internal service and resource to manage Revenue and Benefits related workload relating to the Council. This includes but is not limited to the processing of Council tax / welfare benefits as well as providing advice, reviewing appeals, administration on payees/claimant accounts etc. The workload for the service can rise and fall throughout the year as well as being impacted by Government policy etc. The workload needs to be maintained at all times. At times workload can exceed the capacity of our internal resource (due to rises/additions in workload / sickness / staff turnover etc) and so the Council requires a contract for an external, on-demand remote processing service for Revenues and Benefits. The awarded contract will appoint a sole supplier that the Council will instruct to complete Revenue and Benefits workload on behalf of the Council as and when needed. The contract will offer no commitment to any level of spend and the Council reserves the right not to use the contract if it is not required. Please note - this ITT was previously published but was withdrawn (Find a Tender notice reference: 2022/S 000-029687) and was re-issued with some amendments to the ITT documentation.
What changed
From the official release history
  1. tender value changed
    8 Mar 2023, 09:51 GMT
  2. Status changed to complete
    8 Mar 2023, 09:51 GMT
  3. Official notice release published
    8 Mar 2023, 09:51 GMT
  4. Submission deadline changed to published date
    8 Mar 2023, 09:51 GMT
  5. Published value updated to £2,200,000
    13 Dec 2022, 21:35 GMT
  6. Status changed to active
    13 Dec 2022, 21:35 GMT
  7. Official notice release published
    13 Dec 2022, 21:35 GMT
  8. Submission deadline changed to 18 Jan 2023, 10:00 GMT
    13 Dec 2022, 21:35 GMT
  9. Buyer information updated
    13 Dec 2022, 21:35 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Coventry City Council has an internal service and resource to manage Revenue and Benefits related workload relating to the Council. This includes but is not limited to the processing of Council tax / welfare benefits as well as providing advice, reviewing appeals, administration on payees/claimant accounts etc. The workload for the service can rise and fall throughout the year as well as being impacted by Government policy etc. The workload needs to be maintained at all times. At times workload can exceed the capacity of our internal resource (due to rises/additions in workload / sickness / staff turnover etc) and so the Council requires a contract for an external, on-demand remote processing service for Revenues and Benefits. The awarded contract will appoint a sole supplier that the Council will instruct to complete Revenue and Benefits workload on behalf of the Council as and when needed. The contract will offer no commitment to any level of spend and the Council reserves the right not to use the contract if it is not required. Please note - the ITT was previously published but was withdrawn and was reissued with some amendments to the ITT documentation
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    8 Mar 2023, 09:51 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 10 Feb 2013, 00:00 GMT · £2,200,000
Commercial outcome and competition
Awards
NEC Software Solutions UK Limited
Not published · Not published · active
Contracts
COV - Revenues & Benefits Remote Processing
£2,200,000 · signed 10 Feb 2013, 00:00 GMT · active
Bid statistics
bids: 3 (lot 1)
electronicBids: 3 (lot 1)
smeBids: 0 (lot 1)
Buyer and organisations in this procedure

Coventry City Council

Contracting authority GB-FTS-340
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published