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cancelled
Official procurement procedure

Contact Centre Solution 2025-29

System and support services
Scotland (UKM75)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Cairn Housing Association: "Contact Centre Solution 2025-29". Published status: cancelled. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityCairn Housing AssociationScope & CategoriesNot publishedSubmission Window
cancelled
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Cairn Housing Association
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Cairn Housing Association. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5.8Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 6 active published awards; 6 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityCairn Housing Association
Procedure methodNot published
Procurement categoryNot published
Statuscancelled
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published6 Mar 2025, 11:04 GMT
Last source update6 Mar 2025, 11:04 GMT
Recurring procurementNot published
ClassificationSystem and support services
Delivery area
Scotland (UKM75)
OCIDocds-h6vhtk-04b390
What is being bought
Supply of a contact centre solution for an Edinburgh based housing association, including support services. Duration of contract = 4+1+1 years.
What changed
From the official release history
  1. Status changed to cancelled
    6 Mar 2025, 11:04 GMT
  2. Official notice release published
    6 Mar 2025, 11:04 GMT
  3. Submission deadline changed to published date
    6 Mar 2025, 11:04 GMT
  4. Status changed to active
    4 Nov 2024, 08:46 GMT
  5. Official notice release published
    4 Nov 2024, 08:46 GMT
  6. Submission deadline changed to 2 Dec 2024, 12:00 GMT
    4 Nov 2024, 08:46 GMT
  7. Buyer information updated
    4 Nov 2024, 08:46 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    As per appended Invitation to Tender
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    6 Mar 2025, 11:04 GMT
  2. Award unsuccessful
    Not published · Not published
Commercial outcome and competition
Awards
Awarded supplier not published
Not published · Not published · unsuccessful
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Cairn Housing Association

Contracting authority GB-FTS-34053
View buyer profile

  • Cairn Housing Association
    buyer
    centralPurchasingBody

    Bellevue House, 22 Hopetoun Street, Edinburgh, UKM, EH7 4GH
    stephen.mcdougall@cairnha.com
    +44 8009903405

  • Edinburgh Sheriff Court
    reviewBody

    Edinburgh
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published