Complex Repairs and Major Voids

{
  "id": "028733-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-03-27T16:27:08Z",
  "ocid": "ocds-h6vhtk-067709",
  "buyer": {
    "id": "GB-COH-RS008288",
    "name": "PLATFORM HOUSING LIMITED"
  },
  "tender": {
    "id": "Lot 4",
    "lots": [
      {
        "id": "1",
        "title": "Complex Repairs and Major Voids - Severn",
        "value": {
          "amount": 48000000,
          "currency": "GBP",
          "amountGross": 57600000
        },
        "status": "active",
        "renewal": {
          "description": "The initial contract term is three (3) years. The contracting authority reserves the right to extend the contract for up to a further five (5) years through extension periods of up to three (3) years and a further two (2) years.\nAny extension will be exercised at the sole discretion of the contracting authority and will be subject to satisfactory contractor performance, continued operational requirements and the availability of budget. Extensions will be applied in accordance with the provisions of the contract."
        },
        "hasRenewal": true,
        "description": "This lot covers the delivery of complex repairs and major void works within the Severn locality.\nThe services will include complex responsive repairs (£1500), major void refurbishment works (£20,000), and ad-hoc component replacements, ensuring properties are maintained to a safe, compliant and lettable standard.\nThe Severn locality will be delivered through a multi-contractor model across defined sub-localities:\n• Severn East - Droitwich and Evesham\n• Severn Central - Worcester City\n• Severn West - Malvern and Hereford\nContractors may be appointed to one or more sub-localities in accordance with the award methodology set out in the procurement documents.\nThe contracting authority intends to appoint multiple contractors within each locality as part of a multi-contractor model, contributing to a maximum of ten (10) awards across all lots.\nThe initial ranking of awards may take into account bidder locality preferences as part of the allocation methodology.\nThe estimated value represents the total anticipated value of works across the locality and is not guaranteed to any individual contractor.\nWorks will be contracted under a JCT Measured Term, where no work can be guaranteed.",
        "secondStage": {
          "maximumCandidates": 8
        },
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ],
              "description": "Quality (70%) - Assessment of the bidder's proposed methodology, service delivery model, resources, approach to managing complex repairs and void works, approach to customer service / delivery, compliance, and ability to meet performance and statutory requirements."
            },
            {
              "name": "Cost",
              "type": "cost",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "description": "Price (30%) - Evaluation of the total cost of service delivery based on the tendered pricing schedule."
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-10-31T23:59:59Z",
          "startDate": "2026-12-01T00:00:00Z",
          "maxExtentDate": "2034-10-31T23:59:59Z"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Suppliers will be required to complete a Selection Questionnaire as part of the procurement process. This will include assessment of economic and financial standing in accordance with the requirements set out in the procurement documents.\nFull details are available within the Conditions of Participation document suite."
            },
            {
              "type": "technical",
              "description": "Suppliers will be required to complete a Selection Questionnaire as part of the procurement process. This will include assessment of technical and professional ability, including relevant experience, resources, and capability to deliver the required services, as detailed in the procurement documents.\nFull details are available within the Conditions of Participation document suite."
            },
            {
              "description": "Where the number of suppliers meeting the Conditions of Participation exceeds the maximum number to be invited to tender, suppliers will be shortlisted based on the evaluation of their responses to the Conditions of Participation questions set out in the Procurement Specific Questionnaire (PSQ).\nResponses will be assessed using the scoring methodology described in the Conditions of Participation (CoP) document and the highest ranked suppliers will be invited to submit a tender.\nAs outlined in the CoP document, Platform intends to invite between six (6) and eight (8) suppliers to tender for this lot, with between two (2) and four (4) suppliers per sub-locality, subject to sufficient suitable applicants.\nA maximum of twenty (20) suppliers will be taken forward across all localities for these lots.\nWhere fewer compliant suppliers are received, all compliant suppliers may be invited to tender.",
              "forReduction": true
            }
          ]
        }
      },
      {
        "id": "2",
        "title": "Complex Repairs and Major Voids - Tame",
        "value": {
          "amount": 48000000,
          "currency": "GBP",
          "amountGross": 57600000
        },
        "status": "active",
        "renewal": {
          "description": "The initial contract term is three (3) years. The contracting authority reserves the right to extend the contract for up to a further five (5) years through extension periods of up to three (3) years and a further two (2) years.\nAny extension will be exercised at the sole discretion of the contracting authority and will be subject to satisfactory contractor performance, continued operational requirements and the availability of budget. Extensions will be applied in accordance with the provisions of the contract."
        },
        "hasRenewal": true,
        "description": "This lot covers the delivery of complex repairs and major void works within the Tame locality.\nThe services will include complex responsive repairs (£1,500), major void refurbishment works (£20,000), and ad-hoc component replacements, ensuring properties are maintained to a safe, compliant and lettable standard.\nThe Tame locality will be delivered through a multi-contractor model across defined sub-localities:\n• Tame West - Birmingham / West Midlands\n• Tame North - Derbyshire\n• Tame East - Leicestershire\n• Tame East (Leicester) - Leicester City Blocks\nContractors may be appointed to one or more sub-localities in accordance with the award methodology set out in the procurement documents.\nThe contracting authority intends to appoint multiple contractors within each locality as part of a multi-contractor model, contributing to a maximum of ten (10) awards across all lots.\nThe initial ranking of awards may take into account bidder locality preferences as part of the allocation methodology.\nThe estimated value represents the total anticipated value of works across the locality and is not guaranteed to any individual contractor.\nWorks will be contracted under a JCT Measured Term, where no work can be guaranteed,",
        "secondStage": {
          "maximumCandidates": 8
        },
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ],
              "description": "Quality (70%) - Assessment of the bidder's proposed methodology, service delivery model, resources, approach to managing complex repairs and void works, approach to customer service / delivery, compliance, and ability to meet performance and statutory requirements."
            },
            {
              "name": "Cost",
              "type": "cost",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "description": "Price (30%) - Evaluation of the total cost of service delivery based on the tendered pricing schedule."
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-10-31T23:59:59Z",
          "startDate": "2026-12-01T00:00:00Z",
          "maxExtentDate": "2034-10-31T23:59:59Z"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Suppliers will be required to complete a Selection Questionnaire as part of the procurement process. This will include assessment of economic and financial standing in accordance with the requirements set out in the procurement documents.\nFull details are available within the Conditions of Participation document suite."
            },
            {
              "type": "technical",
              "description": "Suppliers will be required to complete a Selection Questionnaire as part of the procurement process. This will include assessment of technical and professional ability, including relevant experience, resources, and capability to deliver the required services, as detailed in the procurement documents.\nFull details are available within the Conditions of Participation document suite."
            },
            {
              "description": "Where the number of suppliers meeting the Conditions of Participation exceeds the maximum number to be invited to tender, suppliers will be shortlisted based on the evaluation of their responses to the Conditions of Participation questions set out in the Procurement Specific Questionnaire (PSQ).\nResponses will be assessed using the scoring methodology described in the Conditions of Participation (CoP) document and the highest ranked suppliers will be invited to submit a tender.\nAs outlined in the CoP document, Platform intends to invite between six (6) and eight (8) suppliers to tender for this lot, with between two (2) and four (4) suppliers per sub-locality, subject to sufficient suitable applicants.\nA maximum of twenty (20) suppliers will be taken forward across all localities for these lots.\nWhere fewer compliant suppliers are received, all compliant suppliers may be invited to tender.",
              "forReduction": true
            }
          ]
        }
      },
      {
        "id": "3",
        "title": "Complex Repairs and Major Voids - Witham",
        "value": {
          "amount": 48000000,
          "currency": "GBP",
          "amountGross": 57600000
        },
        "status": "active",
        "renewal": {
          "description": "The initial contract term is three (3) years. The contracting authority reserves the right to extend the contract for up to a further five (5) years through extension periods of up to three (3) years and a further two (2) years.\nAny extension will be exercised at the sole discretion of the contracting authority and will be subject to satisfactory contractor performance, continued operational requirements and the availability of budget. Extensions will be applied in accordance with the provisions of the contract."
        },
        "hasRenewal": true,
        "description": "This lot covers the delivery of complex repairs and major void works within the Witham locality.\nThe services will include complex responsive repairs (£1,500), major void refurbishment works (£20,000), and ad-hoc component replacements, ensuring properties are maintained to a safe, compliant and lettable standard.\nThe Witham locality will be delivered through a multi-contractor model across defined sub-localities:\n• Witham West - Nottinghamshire\n• Witham East - Lincolnshire\n• Witham South - Market Harborough\nContractors may be appointed to one or more sub-localities in accordance with the award methodology set out in the procurement documents.\nThe contracting authority intends to appoint multiple contractors within each locality as part of a multi-contractor model, contributing to a maximum of ten (10) awards across all lots.\nThe initial ranking of awards may take into account bidder locality preferences as part of the allocation methodology.\nThe estimated value represents the total anticipated value of works across the locality and is not guaranteed to any individual contractor.\nThe estimated value represents the total anticipated value of works across the locality and is not guaranteed to any individual contractor.\nWorks will be contracted under a JCT Measured Term, where no work can be guaranteed,",
        "secondStage": {
          "maximumCandidates": 8
        },
        "suitability": {
          "sme": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ],
              "description": "Quality (70%) - Assessment of the bidder's proposed methodology, service delivery model, resources, approach to managing complex repairs and void works, approach to customer service / delivery, compliance, and ability to meet performance and statutory requirements."
            },
            {
              "name": "Cost",
              "type": "cost",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "description": "Price (30%) - Evaluation of the total cost of service delivery based on the tendered pricing schedule."
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-10-31T23:59:59Z",
          "startDate": "2026-12-01T00:00:00Z",
          "maxExtentDate": "2034-10-31T23:59:59Z"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Suppliers will be required to complete a Selection Questionnaire as part of the procurement process. This will include assessment of economic and financial standing in accordance with the requirements set out in the procurement documents.\nFull details are available within the Conditions of Participation document suite."
            },
            {
              "type": "technical",
              "description": "Suppliers will be required to complete a Selection Questionnaire as part of the procurement process. This will include assessment of technical and professional ability, including relevant experience, resources, and capability to deliver the required services, as detailed in the procurement documents.\nFull details are available within the Conditions of Participation document suite."
            },
            {
              "description": "Where the number of suppliers meeting the Conditions of Participation exceeds the maximum number to be invited to tender, suppliers will be shortlisted based on the evaluation of their responses to the Conditions of Participation questions set out in the Procurement Specific Questionnaire (PSQ).\nResponses will be assessed using the scoring methodology described in the Conditions of Participation (CoP) document and the highest ranked suppliers will be invited to submit a tender.\nAs outlined in the CoP document, Platform intends to invite between six (6) and eight (8) suppliers to tender for this lot, with between two (2) and four (4) suppliers per sub-locality, subject to sufficient suitable applicants.\nA maximum of twenty (20) suppliers will be taken forward across all localities for these lots.\nWhere fewer compliant suppliers are received, all compliant suppliers may be invited to tender.",
              "forReduction": true
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKG1",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKK1",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45210000",
            "scheme": "CPV",
            "description": "Building construction work"
          },
          {
            "id": "45262690",
            "scheme": "CPV",
            "description": "Refurbishment of run-down buildings"
          },
          {
            "id": "45300000",
            "scheme": "CPV",
            "description": "Building installation work"
          },
          {
            "id": "45400000",
            "scheme": "CPV",
            "description": "Building completion work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UKF1",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKF2",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKG2",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKG3",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45210000",
            "scheme": "CPV",
            "description": "Building construction work"
          },
          {
            "id": "45262690",
            "scheme": "CPV",
            "description": "Refurbishment of run-down buildings"
          },
          {
            "id": "45300000",
            "scheme": "CPV",
            "description": "Building installation work"
          },
          {
            "id": "45400000",
            "scheme": "CPV",
            "description": "Building completion work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UKE1",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKF1",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKF2",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKF3",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45210000",
            "scheme": "CPV",
            "description": "Building construction work"
          },
          {
            "id": "45262690",
            "scheme": "CPV",
            "description": "Refurbishment of run-down buildings"
          },
          {
            "id": "45300000",
            "scheme": "CPV",
            "description": "Building installation work"
          },
          {
            "id": "45400000",
            "scheme": "CPV",
            "description": "Building completion work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          }
        ]
      }
    ],
    "title": "Complex Repairs and Major Voids",
    "value": {
      "amount": 144000000,
      "currency": "GBP",
      "amountGross": 172800000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "future",
        "documentType": "biddingDocuments",
        "accessDetails": "www.Proactis.com\nProcurement documentation will be made available via the Platform Housing  eTendering system (Proactis).\nInterested suppliers must register on Proactis and search for the opportunity to access and download all procurement documents.\nFurther details including how to register on Proactis are available at: https://www.platformhg.com/platform-housing-group-procurement"
      },
      {
        "id": "028733-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/028733-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-03-27T16:27:08Z"
      }
    ],
    "procedure": {
      "features": "Platform Housing Group will conduct this procurement using the Competitive Flexible Procedure in accordance with the Procurement Act 2023.\nThe procurement will be undertaken in two stages.\nStage 1 - Conditions of Participation / Procurement Specific Questionnaire (PSQ):\nSuppliers will be required to complete a Procurement Specific Questionnaire which includes confirmation of core supplier information via the Central Digital Platform, exclusion grounds declarations, and responses to Conditions of Participation relating to financial capacity, legal compliance and technical ability. Certain questions will be assessed on a pass/fail basis and others will be scored. Further details regarding the Conditions of Participation, including the assessment and scoring methodology, can be found within the Conditions of Participation (CoP) document issued with the procurement documents.\nFollowing evaluation of PSQ submissions, Platform Housing Group intends to shortlist the highest ranked suppliers that meet the Conditions of Participation to proceed to the next stage of the procurement.\nStage 2 - Invitation to Tender (ITT):\nShortlisted suppliers will be invited to submit a full tender in response to the procurement documents. Tenders will be evaluated on the basis of the Most Advantageous Tender (MAT), taking into account quality and price criteria as set out in the tender documentation.\nPlatform Housing Group reserves the right to seek clarification of submissions and may refine the procurement process where permitted under the Procurement Act 2023. Contracts will be awarded to the highest scoring suppliers in accordance with the award criteria and the maximum number of suppliers specified for each lot."
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "lotDetails": {
      "awardCriteriaDetails": "Contractors may submit bids for multiple lots. The contracting authority intends to appoint multiple contractors across the three localities, with a maximum of ten (10) awards across all lots.\nA supplier may be awarded up to a maximum of two (2) neighbouring sub-localities, where applicable.\nWhere a supplier is ranked first in more than the permitted number of awards, the contracting authority reserves the right to determine the final allocation of awards in accordance with the published evaluation methodology and locality preferences.\nThe initial ranking of awards may take into account bidder locality preferences as part of the allocation methodology.",
      "maximumLotsAwardedPerSupplier": 2
    },
    "awardPeriod": {
      "endDate": "2026-12-01T23:59:59Z"
    },
    "description": "Platform Housing is seeking to appoint contractors to deliver complex repairs and major void works across its housing portfolio.\nThe services will include day-to-day responsive repairs and complex works including Disrepair jobs  above £1,500. Also included are Major Voids estimated value above £20,000 and ad-hoc component replacements. All works are to ensure that properties are maintained to a safe, compliant and lettable standard.\nThe contract will cover a range of housing stock types and will be delivered across Platform's Severn, Tame and Witham regions through a multi-contractor model. The contracting authority intends to appoint multiple contractors across the three localities, with a maximum of ten (10) awards across all lots.",
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "works",
    "submissionMethodDetails": "www.proactis.com\nAll submissions must be made electronically via Platform Housing Group's eTendering system (Proactis).\nSuppliers must register on Proactis and search for the opportunity to access the procurement documents and submit a response.\nSubmissions submitted outside of the Proactis system will not be accepted.",
    "procurementMethodDetails": "Competitive flexible procedure",
    "expressionOfInterestDeadline": "2026-05-07T14:00:00+01:00"
  },
  "parties": [
    {
      "id": "GB-COH-RS008288",
      "name": "PLATFORM HOUSING LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKG32",
        "country": "GB",
        "locality": "Solihull",
        "postalCode": "B377YD",
        "countryName": "United Kingdom",
        "streetAddress": "1700 Solihull Parkway"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "RS008288",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "procurementnotices@platformhg.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PTHH-6479-BPPR",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "planning": {
    "noEngagementNoticeRationale": "This has been carried out however the notice cannot be linked across multi lots."
  },
  "initiationType": "tender"
}