Official UK procurement notice
Community Wrap Around and Night Support Service CRN/2026/294
Authority: Stoke-on-Trent City Council (Local council)
What is being bought2 lots · detail below
Published requirement descriptionStoke-on-Trent City Council is seeking to appoint one Provider for Lot 1 and one Provider for Lot 2 to deliver two specialist short-term home-based support services for adults aged 18 and over.
The services are designed to support people to remain safely within their own homes during periods of increased need, crisis, recovery, assessment or transition, whilst avoiding unnecessary hospital admissions and long-term residential care placements.
Providers may bid for one or both Lots; however, each Lot will be awarded to a single Provider.
Lot 1 - Night Support Service
Lot 1 is a short-term overnight support service delivered through block rota arrangements. The service is intended for individuals who require short-term support, supervision, observation or reassurance during night-time hours from 11pm - 6am.
The successful Provider will deliver overnight support within an individual's home, typically during periods of crisis, hospital discharge, deterioration in health, carer breakdown, increased risk or whilst assessments are being undertaken. The service will provide a physical staff presence overnight to monitor wellbeing, manage identified risks and respond to support needs as they arise.
A key function of the service is to gather evidence about an individual's overnight needs and provide professional observations to support future care planning and decision-making by the Council.
Lot 2 - Wrap Around Support Service
Lot 2 is a flexible short-term wrap around support service delivered through block support arrangements for individuals who require a higher level of support throughout the day.
The successful Provider will deliver short-term intensive home-based support to individuals whose needs require regular monitoring, observation and intervention across extended periods of the day. The service is designed to bridge gaps in support, promote recovery and independence, and provide evidence to inform longer-term care and support planning.
CPV: Health and social work services
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£691,877 together) · win at most 1 of them · same evaluation weights on every lotLot #1Night Support ServiceRenewalPublished value£254,902
Lot 1 is a short-term overnight support service delivered through block rota arrangements. The service is intended for individuals who require short-term support, supervision, observation or reassurance during night-time hours from 11pm - 6am.
The successful Provider will deliver overnight support within an individual's home, typically during periods of crisis, hospital discharge, deterioration in health, carer breakdown, increased risk or whilst assessments are being undertaken. The service will provide a physical staff presence overnight to monitor wellbeing, manage identified risks and respond to support needs as they arise.
Lot #2Wrap Around Support ServiceRenewalPublished value£436,975
Lot 2 is a flexible short-term wrap around support service delivered through block support arrangements for individuals who require a higher level of support throughout the day.
The successful Provider will deliver short-term intensive home-based support to individuals whose needs require regular monitoring, observation and intervention across extended periods of the day. The service is designed to bridge gaps in support, promote recovery and independence, and provide evidence to inform longer-term care and support planning.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical (Quality): 60%
- Commercial: 40%
Published award criteria (2)
- Technical (Quality)
- Commercial
No conditions of participation were published on the notice; check the tender documents.
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
- Turnover usually expected: about £234,960 – ~£402,788 per lot (twice each lot's annual value).
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.
Competition analysis · published record, not a forecast of who will bid
How Stoke on Trent City Council buys Health and social work services (CPV 85), and who usually turns up
Stoke on Trent City Council’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Health and social work services (CPV 85) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning. Small firms win less of this buyer’s work than the market’s: 17% against 48%, n=41.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means registered in West Midlands.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners are registered in West Midlands. More of this buyer’s work stays local than in this market: 96% against 60%, n=54.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 62 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid29% / 22%
2–343% / 31%
4–60% / 22%
7+29% / 26%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate33% / 33%
Within ±2%67% / 60%
Above estimate0% / 7%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1Night Support ServiceCPV 85000000Published estimate£255k
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid35%
2–342%
4–68%
7+15%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
Based on 244 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.
A statistical guide from past awards, not a price to bid.
Middle 50%£240k–£255k
Estimate£255k
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £40m40 awards in 36m · last this month | 10 live · £22m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=8 | |
| £76m12 awards in 36m · last 2 months ago | 4 live · £45m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 24% below n=5 | |
| £47m13 awards in 36m · last 2 months ago | 3 live · £136k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=3 | |
Hales Group LtdLarge | £75m22 awards in 36m · last 4 months ago | 13 live · £352m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 5% below n=9 |
| £5.8m12 awards in 36m · last 2 months ago | 2 live · £1.7m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 8% below n=5 |
Lot #2Wrap Around Support ServiceCPV 85000000Published estimate£437k
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid30%
2–343%
4–69%
7+18%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
Based on 244 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.
A statistical guide from past awards, not a price to bid.
Middle 50%£406k–£437k
Estimate£437k
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
ACTION FOR CHILDRENLarge | £144m33 awards in 36m · last 1 months ago | 7 live · £8.2m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=17 |
| £47m13 awards in 36m · last 2 months ago | 3 live · £136k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=3 | |
Sage Care LimitedLarge | £42m11 awards in 36m · last 8 months ago | 4 live · £31m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=4 |
| £360k3 awards in 36m · last 3 months ago | 1 live · £360k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs | |
| £1.8m4 awards in 36m · last 7 months ago | 2 live · £427k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs |
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Open for tender
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 26 Aug 2026, 12:20 BST
- Last source update
- 1 Oct 2026, 10:58 BST
- Award evaluation window
- Submission end – 10 Jan 2027
- Authority reference
CRN/2026/294- FTS notice number
2026/S 000-092723- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06ec55Find a Tender
How to participate & submission route
Official notice Submit via ProContract (Due North)- Requests to participate (first stage)
- —
- Tender submission deadline
- 2 Nov 2026, 20:00 GMT
- Clarification deadline
- 28 Oct 2026, 14:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
26 Aug 2026 → 3 Mar 2027 · 8 dates- Planning notice published57 days ago26 Aug 2026, 12:20 BST
- Market engagement44 days ago8 Sept 2026, 23:59 BST
The Council is seeking Providers with the capacity, workforce, expertise and operational resilience to deliver these services on a city-wide basis. Successful Providers will be expected to work collaboratively with social care, health partners, carers and families, whilst delivering person-centred, strengths-based and outcome-focused support that promotes independence, wellbeing and positive outcomes for Stoke-on-Trent residents.
For more information a bidder's day is taking place via MS Teams on:
Tuesday 8th September 2026 11:00 - 11:30am
Please contact Kirsty Davies by email to secure you place and receive the MS Teams link.
- Next notice expected30 days ago22 Sept 2026, 23:59 BST
- Tender notice published21 days ago1 Oct 2026, 10:58 BST
- Today22 Oct 2026
- Clarification questions byin 6 days28 Oct 2026, 14:00 GMT
- Submission deadlinein 11 days2 Nov 2026, 20:00 GMT
- Award decision expected byin 80 days10 Jan 2027, 23:59 GMT
- Contract startsin 131 days3 Mar 2027
Notice history
7 events · 3 releases on Find a Tender · since 26 Aug 2026- Preliminary market engagement notice published26 Aug 2026, 12:20 BSTUK2
- Preliminary market engagement notice published26 Aug 2026, 12:24 BSTUK2
- Tender notice published1 Oct 2026, 10:58 BSTUK4
- Published value updated to £691,8771 Oct 2026, 10:58 BSTwas £3,520,244
- Status changed to active1 Oct 2026, 10:58 BST
- Procurement method changed1 Oct 2026, 10:58 BST
- Deadline published: 2 Nov 2026, 20:00 GMT1 Oct 2026, 10:58 BST
Published amendments (1)
Added reference number
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender