Find a TenderClosedTender notice
Published 4 Feb 2026, 16:10 GMT

Official UK procurement notice

Community and Acute Equipment and Services, Including Continence Products and Delivery

Official notice

Authority: NHS Shared Business Services Limited (NHS & healthcare)

Framework agreement5 lotsGoodsOpen procedureAbove thresholdSME suitableVCSE suitable
Framework ceiling (notional)£500,000,000total for 5 lots · framework ceiling, not attributable revenue
Submissions closed 27 Mar 2026
Lots 5see the lot list below
Framework period 4 yrsends 3 Jan 2031 · starts 4 Jan 2027

What is being bought5 lots · detail below

Published requirement description

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework.

Our Approved Organisation list can be found on: www.sbs.nhs.uk/services/framework-a… ↗

NHS SBS intends to put in place a Framework Agreement for Community and Acute Equipment and Services, including Continence Products and Delivery.

This includes the following Lots:

Lot 1 - Community and Acute Equipment, including, but not limited to:

Aids to Daily Living

Moving and Handling

Clinical Furniture

Patient Treatment Couches

Includes services such as repairs, maintenance and decontamination

Lot 1 is broken down in to sub lots for the purposes of the commercial envelope as follows:

Lot 1 a Standard and Bariatric Bathroom and Toileting Aids

Lot 1 b - Paediatric - Bathroom and Toileting Aids

Lot 1 c - Standard and Bariatric - Walking Aids, Sticks and Accessories

Lot 1 d - Paediatric - Walking Aids, Sticks and Accessories

Lot 1 e- Standard and Bariatric - General Aids including Food Preparation

Lot 1 f - Paediatric - General Aids including Food Preparation

Lot 1 g - Standard and Bariatric - Moving and Handling Equipment - Community equipment

Lot 1 h - Paediatric - Moving and Handling Equipment - Community Equipment

Lot 1 i - Standard and Bariatric - Moving and Handling Equipment - Acute setting

Lot 1 j - Paediatrics - Moving and Handling Equipment - Acute setting

Lot 1 k - Standard and Bariatric - Patient Treatment Couches

Lot 2 - Beds and Mattresses, including, but not limited to:

Manual and Electric Acute and Community Beds

Dynamic, Static and hybrid Mattresses

Seating and Dynamic Cushions

Includes services such as repairs, maintenance and decontamination. Lot 2 is broken down in to sub lots for the purposes of the commercial envelope as follows:

Lot 2 a - Acute and Community Bedframes Standard and Bariatric

Lot 2 b - Acute and Community Mattresses Standard and Bariatric

Lot 2 c - Community Cushions Standard and Bariatric

Lot 3 - Wheelchairs, including, but not limited to:

Wheelchairs

Portering Chairs

Specialist Seating

Cushions - dynamic, hybrid and static

Including services such as repairs, maintenance and decontamination. Lot 3 is broken down in to sub lots for the purposes of the commercial envelope as follows:

Lot 3 a - Wheelchairs Standard and Bariatric

Lot 3 b - Wheelchairs Paediatric

Lot 3 c - Portering Chairs

Lot 4 - Combined Lot

One stop shop to support a joined-up service, the outsourcing of community loan stores or for total managed services. Appointment to Lot 4 is linked to Lots 1,2 and 3. If a Bidder is appointed to 2 or more lots between Lots 1,2, and 3, the Bidder will be awarded to Lot 4.

Lot 5 - Continence Products Home Delivery Service, including but not limited to:

Continence products

Other self-care products associated with care requirements in the home as required by Approved Organisations. Lot 5 is broken down in to sub lots for the purposes of the commercial envelope as follows:

Lot 5 a - Standard and Bariatric - Continence products

Lot 5 b - Paediatric - Continence products

We are committed to working with suppliers who are dedicated to Sustainability and Social Value and there will be a significant weighting on these elements in the tender.

  • The authority expects to re-tender this requirement around 1 Jan 2031, 23:59 GMT.
  • No preliminary market engagement: The Authority has carried out preliminary market engagement. A Prior Information Notice (P.I.N.) under the Public Contracts Regulations 2015 was published on 06/11/2024 on Find a Tender Service https://www.find-tender.service.gov.uk/Notice/035884-2024 and a formal Request for Information (RFI) issued. Meetings with potential suppliers were subsequently held. In carrying out preliminary market engagement the Authority is satisfied that: (a) suppliers who participated in the preliminary market engagement have not been put at an unfair advantage, and (b) competition in relation to the award of the public contract is not otherwise distorted.

CPV: Beds for medical use · Hospital and related services · Hospital beds · Incontinence kit · Invalid carriages, wheelchairs and associated devices · Lifting and handling equipment and parts · Lifting equipment for health care sector · Mattress supports · Mattresses · Medical aids · Miscellaneous health services · Motorised beds · +4 more

How this framework works

From the published notice
Type
Open framework
Call-offs
call-offs may be awarded directly or by further competition
Framework period
4 yrs from 4 Jan 2027
Buyer regions
GG, IM, JE, UK
Supplier levy on call-offs (max %)

2% of call-off value · We apply an NCIS (NHS Contracted Income Stream) levy to all sales under our Frameworks, which underpins the funding and investment for our contracting routes and category support to the NHS. This levy is applied as a percentage fee within the Frameworks between the Authority and the Supplier.

Please see the Corporate Requirements document within the Key Attachments section of the SAP Ariba Souring Event for further details

Who may buy through it

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework.

NHS Shared Business Services Limited (NHS SBS) intends to put in place a Framework Agreement to be used by NHS SBS Approved Organisations.

Our Approved Organisation list can be found on:

www.sbs.nhs.uk/services/framework-a… ↗

Published description of the framework

There are two procurement routes for an Approved Organisation that wishes to use this Framework. A competitive process between the Suppliers in the relevant Lot, which may be preceded by a capability assessment, or an award without a competitive process to particular Supplier(s)

Schedule 7 of the Framework explains the rules for both a competitive selection process and an award without a competitive process.

A competitive selection process is the default ordering procedure under this Framework

Lots and requirements (5)Procurement structure

5 lots · all with a published value · same conditions of participation on every lot · same evaluation weights on every lot

Every one of these 5 lots carries the same published figure, £500,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Community and Acute Equipment 4 yrsSMEVCSEceiling above

This lot includes, but is not limited to:

Aids to Daily Living

Moving and Handling

Clinical Furniture

Patient Treatment Couches

Includes services such as repairs, maintenance and decontamination

Lot 1 is broken down in to sub lots for the purposes of commercial envelope as follows:

Lot 1 a Standard and Bariatric Bathroom and Toileting Aids

Lot 1 b - Paediatric - Bathroom and Toileting Aids

Lot 1 c - Standard and Bariatric - Walking Aids, Sticks and Accessories

Lot 1 d - Paediatric - Walking Aids, Sticks and Accessories

Lot 1 e- Standard and Bariatric - General Aids including Food Preparation

Lot 1 f - Paediatric - General Aids including Food Preparation

Lot 1 g - Standard and Bariatric - Moving and Handling Equipment - Community equipment

Lot 1 h - Paediatric - Moving and Handling Equipment - Community Equipment

Lot 1 i - Standard and Bariatric - Moving and Handling Equipment - Acute setting

Lot 1 j - Paediatrics - Moving and Handling Equipment - Acute setting

Lot 1 k - Standard and Bariatric - Patient Treatment Couches

Contract period: 4 Jan 2027 – 3 Jan 2031 (4 yrs)
Delivery listed: Guernsey (GG), Isle of Man (IM), Jersey (JE), South EastEligibility: SME eligibleVCSE eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please see the procurement documentation

  • Technical & professional ability

    Please see the procurement documentation

Lot #2Beds and Mattresses 4 yrsSMEVCSEceiling above

This lot includes, but is not limited to:

Manual and Electric Acute and Community Beds

Dynamic, Static and Hybrid Mattresses

Seating and Dynamic Cushions

Includes services such as repairs, maintenance and decontamination. Lot 2 is broken down in to sub lots for the purposes of commercial envelope as follows:

Lot 2 a - Acute and Community Bedframes Standard and Bariatric

Lot 2 b - Acute and Community Mattresses Standard and Bariatric

Lot 2 c - Community Cushions Standard and Bariatric

Contract period: 4 Jan 2027 – 3 Jan 2031 (4 yrs)
Delivery listed: Guernsey (GG), Isle of Man (IM), Jersey (JE), South EastEligibility: SME eligibleVCSE eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please see the procurement documentation

  • Technical & professional ability

    Please see the procurement documentation

Lot #3Wheelchairs 4 yrsSMEVCSEceiling above

This lot includes, but is not limited to:

Wheelchairs

Portering Chairs

Specialist Seating

Cushions - dynamic, hybrid and static

Including services such as repairs, maintenance and decontamination.

Lot 3 is broken down in to sub lots for the purposes of the commercial envelope as follows:

Lot 3 a - Wheelchairs Standard and Bariatric

Lot 3 b - Wheelchairs Paediatric

Lot 3 c - Portering Chairs

Contract period: 4 Jan 2027 – 3 Jan 2031 (4 yrs)
Delivery listed: Guernsey (GG), Isle of Man (IM), Jersey (JE), South EastEligibility: SME eligibleVCSE eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please see the procurement documentation

  • Technical & professional ability

    Please see the procurement documentation

Lot #4Combined Lot 4 yrsSMEVCSEceiling above

This lot is intended as a "one stop shop" to support joined-up services, the outsourcing of community loan stores or for total managed services. Suppliers will be appointed to this lot if awarded to 2 or more lots across lots 1,2 or 3.

Contract period: 4 Jan 2027 – 3 Jan 2031 (4 yrs)
Delivery listed: Guernsey (GG), Isle of Man (IM), Jersey (JE), South EastEligibility: SME eligibleVCSE eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please see the procurement documentation

  • Technical & professional ability

    Please see the procurement documentation

Lot #5Continence Products Home Delivery Service 4 yrsSMEVCSEceiling above

This lot includes, but is not limited to:

Continence products

Other self care products associated with care requirements in the home as required by Approved Organisations Lot 5 is broken down in to sub lots for the purposes of the commercial envelope as follows:

Lot 5 a - Standard and Bariatric - Continence products

Lot 5 b - Paediatric - Continence products

Contract period: 4 Jan 2027 – 3 Jan 2031 (4 yrs)
Delivery listed: Guernsey (GG), Isle of Man (IM), Jersey (JE), South EastEligibility: SME eligibleVCSE eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please see the procurement documentation

  • Technical & professional ability

    Please see the procurement documentation

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 5 lots
Quality: 70%Price: 20%Social value: 10%
Published award criteria (3)
  • Quality
  • Social Value
  • Price
Conditions of participation · identical on every lot2
  • Economic & financial standing

    Please see the procurement documentation

  • Technical & professional ability

    Please see the procurement documentation

What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
  • “Community and Acute Equipment and Services, Including Continence…” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework. NHS Shared Business Services Limited (NHS SBS) intends to put in place a Framework Agreement to be used by NHS SBS Approved Organisations. Our Approved Organisation list can be found on: https://www.sbs.nhs.uk/services/framework-agreements-categories/
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
Yes · next expected 1 Jan 2031
First published
4 Feb 2026, 16:10 GMT
Last source update
3 Mar 2026, 12:22 GMT
Award evaluation window
Submission end – 11 Nov 2026
Authority reference
SBS10525
FTS notice number
2026/S 000-010151
Latest notice
Tender notice (UK4)
Classification (CPV)
Beds for medical useHospital and related servicesHospital bedsIncontinence kitInvalid carriages, wheelchairs and associated devicesLifting and handling equipment and partsLifting equipment for health care sectorMattress supportsMattressesMedical aids
+6 moreMiscellaneous health servicesMotorised beds
Delivery area in notice
Guernsey (GG)Isle of Man (IM)Jersey (JE)UK
Official registry OCID
ocds-h6vhtk-064757 Find a Tender

How it was run

Official notice
Run through: SAP Ariba · Who buys & how to bid on SAP Ariba
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free buyer-specific invitations
Appointment period ends
27 Mar 2026, 12:00 GMT
Clarification deadline
23 Feb 2026, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)

call-off levy · 2% of call-off value · We apply an NCIS (NHS Contracted Income Stream) levy to all sales under our Frameworks, which underpins the funding and investment for our contracting routes and category support to the NHS. This levy is applied as a percentage fee within the Frameworks between the Authority and the Supplier.

Please see the Corporate Requirements document within the Key Attachments section of the SAP Ariba Souring Event for further details

Detailed submission instructions & authority contactsFrom official release

Tenders must be submitted via SAP Ariba via the following link:

portal.us.bn.cloud.ariba.com/dashboard/public/app… ↗

To access all information in relation to this opportunity, please click the 'Respond to Posting' button on this Discovery Posting.

Potential bidders will then be asked to either login or register for an Ariba Network account.

If you are creating a new account, due to a recently identified SAP Ariba technical issue, please follow the guidance attached to the notice, "NHS SBS Bidder Guide_creating an new account and selecting USA data centre."

Please note that selecting the "USA:Quincy. WA" Data Centre Option is a required workaround.

If you have an existing SAP Ariba supplier account that was created on after 16th January 2026, please follow the guidance attached to the notice, "NHS SBS Bidder Guidance_Access an event_Account already created post 16_01_26."

If you have an existing SAP Ariba supplier account that was created before 16th January 2026, there are no reported technical issues and you will be taken directly to the event after entering your credentials.

Potential bidders will then be given access to the opportunity and can begin the bidding process and raise clarification questions.

Timeline

4 Feb 2026 → 4 Jan 2027 · 6 dates
  1. Tender notice published259 days ago
    4 Feb 2026, 16:10 GMT
  2. Clarification questions by240 days ago
    23 Feb 2026, 12:00 GMT
  3. Latest notice published232 days ago
    3 Mar 2026, 12:22 GMT
  4. Admission / appointment period ends208 days ago · period end, not a bid countdown
    27 Mar 2026, 12:00 GMT
  5. Today
    21 Oct 2026
  6. Award decision expected byin 22 days
    11 Nov 2026, 23:59 GMT
  7. Contract startsin 75 days
    4 Jan 2027

Notice history

3 events · 2 releases on Find a Tender · since 4 Feb 2026
  1. Tender notice published
    4 Feb 2026, 16:10 GMT
    UK4
  2. Tender notice published
    3 Mar 2026, 12:22 GMT
    UK4
  3. Deadline moved to 27 Mar 2026, 12:00 GMT
    3 Mar 2026, 12:22 GMT
    +14 days · was 13 Mar 2026, 12:00 GMT

Contracting authority & participating public bodies

NHS Shared Business Services Limited

Contracting authorityPublic undertaking GB-COH: 05280446 · GB-PPON: PDVT-6171-VHCX Three Cherry Trees Lane, Hemel Hempstead, East of England, HP2 7AHContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender