Cleaning Services South Area -YMCA St Paul’s Group

YMCA St Paul’s Group (South Area) require a contractor for the following requirements;

The contract requirements for this service shall be for planned cleaning services across the South Area of the YMCA St Paul’s Group property portfolio, comprising properties located in:

• The Royal Borough of Kingston
• The Royal Borough of Richmond Upon Thames
• The London Borough of Merton
• The London Borough of Hammersmith & Fulham
• Surrey County Council

The requirements of this contract will include, but are not limited to: -

Cleaning of all communal areas and shared spaces, including lifts, stairwells, corridors, entrances and circulation areas, gymnasiums and studio floors, together with gym equipment and associated facilities.

There shall also be the provision of cleaning and preparation of void rooms and vacant accommodation, and of deep cleaning services as required and instructed by the Client.

The above list is not exhaustive. The full scope of services and performance requirements is detailed throughout this specification.

The nature of the YMCA housing portfolio is to support vulnerable people in a supported housing environment. The leisure facilities are typically used by both residents and the local community. The successful Supplier must therefore be able to comply with the requirements set out in this specification.

A key requirement of this contract is the improvement and validation of property data held by the Client. As part of this requirement, the successful Supplier shall:

• Measure all areas and sites included within the Property Schedule that are subject to cleaning activities.
• Collate, verify and validate all relevant data during the first year of the contract.
• Maintain accurate records and provide the validated information to the Client in an agreed format.
• Support the Client in establishing a robust and accurate property database to enable effective contract management and future service planning.

During the mobilisation period, the successful Supplier shall undertake comprehensive site inspections of all areas included within the scope of the contract.

The Supplier shall:

• Assess the condition of all areas to be cleaned and determine whether they meet the standards required under this specification
• Produce a condition survey schedule detailing the condition of each area inspected.
• Identify any areas that fall below the required standard and document the remedial works necessary to bring those areas up to the required standard.
• Submit recommendations and associated costs to the Client for review and approval prior to undertaking any improvement or remedial works.
• Agree with the Client a programme of works where improvements are required.

No remedial or improvement works shall be undertaken without the prior agreement and authorisation of the Client.