Official UK procurement notice
Cleaning Services · Pacific Support Services for Medway Council (Oct 2025)
Authority: Medway Council (Local council)
Sectors: Cleaning & Environmental Services (90) Delivery: South East (UKJ41)
Published estimate£8,750,000≈ £2.9m / year · £10,500,000 inc. VAT
Submissions closed 31 Oct 2025awarded 26 Jan 2026
Awarded to Pacific Support Services
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2033 with extensions · starts 1 Apr 2026
What is being bought
Published requirement descriptionCleaning services that the appointed Contractor will perform to support the running of Medway Council properties.
Period of Contract: The contract will be for a period of 3 years with an option to extend for a further 2 years, and then a further 2 year period up to a maximum term of 7 years.
CPV: Cleaning services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£8,750,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Published sub-criteria (3)
- Criterion 2: 45%
- Criterion 1: 50%
- Criterion 3: 5%
Published award criteria (3)
- Criterion 1: Pricing
- Criterion 2: Quality
- Criterion 3: Social Value Measure
What this means for your bid
- Price carries 55 of 100 points: a 10% discount moves about 5.5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 2 Oct 2025, 12:05 BST
- Last source update
- 20 Mar 2026, 11:40 GMT
- Award evaluation window
- Submission end – 27 Feb 2026
- FTS notice number
2025/S 000-061649- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05a699Find a Tender
How it was run
Official noticeRun through: ProContract (Due North) · Who buys & how to bid on ProContract
Access & registration note: Free · short registration with manual review; public opportunity list
- Submission deadline
- 31 Oct 2025, 17:00 GMT
- Clarification deadline
- 31 Oct 2025, 17:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
Timeline
2 Oct 2025 → 1 Apr 2026 · 8 dates- Tender notice published383 days ago2 Oct 2025, 12:05 BST
- Clarification questions by353 days ago31 Oct 2025, 17:00 GMT
- Submission deadline353 days ago31 Oct 2025, 17:00 GMT
- Assessment summaries sent266 days ago27 Jan 2026
- Standstill ends256 days ago5 Feb 2026, 23:59 GMT
- Award decision expected by234 days ago27 Feb 2026, 23:59 GMT
- Latest notice published214 days ago20 Mar 2026, 11:40 GMT
- Contract starts202 days ago1 Apr 2026, 00:00 BST
Notice history
5 events · 3 releases on Find a Tender · since 2 Oct 2025- Tender notice published2 Oct 2025, 12:05 BSTUK4
- Contract award notice published27 Jan 2026, 12:05 GMTUK6
- Status changed to complete27 Jan 2026, 12:05 GMT
- Contract details notice published20 Mar 2026, 11:40 GMTUK7
- Contract signature expected31 Mar 2026, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £8,750,0001 award exc. VAT
Bids received 11 from SMEs
Named bidders 1published on the award notice
Contracts signed 1latest 20 Mar 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Pacific Support ServicesSME1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2033Extensions: The contract will be for a period of 3 years with an option to extend for a further 2 years, and then a further 2 year period up to a maximum term of 7 years. | £8,750,000 | 26 Jan 2026 | Awarded |
Contracts
Contract 1 · Pacific Support ServicesSME
- Signed
- 20 Mar 2026
- Value
- £8,750,000
- Period
- 1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2033 with extensions
- Status
- active
- Extensions
- The contract will be for a period of 3 years with an option to extend for a further 2 years, and then a further 2 year period up to a maximum term of 7 years.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1final-stage tenders · 13 at stage one | 1 | 0 | — |
Who bid
- wonPacific Support Services LtdSME · Greater London
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Pacific Support Services LtdAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender