Civil Parking Enforcement

Warwickshire County Council is seeking a Service Provider to undertake on-street Civil Parking Enforcement on behalf of Warwickshire County Council and in line with our Parking Policy, the Local Transport Plan, the Traffic Management Act and any subsequent legislative changes. The Council requires a service provider who is equipped to provide enforcement cover for the whole County with a balanced enforcement regime addressing the Councils objectives. This enforcement is required 7 days a week. Warwickshire is split into five District or Borough Councils and CPE is required in all these areas: North Warwickshire Borough Council (NWBC), Nuneaton and Bedworth Borough Council (NBBC), Rugby Borough Council (RBC), Stratford-upon-Avon District Council (SDC) and Warwick District Council (WDC). The primary functions of this contract are: • enforcement of the on-street parking restrictions across Warwickshire's highways, directly employing the Civil Enforcement Officers (CEOs) carrying out enforcement through the issue of penalty charge notices (PCNs) • full management of the contract including KPI reporting and regular client meetings. • first stage PCN appeals processing and subsequent correspondence • Back office software provision and hosting to enable case progressions, the administering payments for PCNs, permits, parking bay suspensions and dispensations and implementing these on-street. • The provision of and management of a residents' permit and visitor permit scheme • First line machine maintenance The Framework contract will be for Warwickshire County Council initially but is available to Coventry City Council and North Warwickshire Borough Council to access by calling off under separate call off contracts should they choose to do so over the life of the Framework contract.