CHS - Acute Electronic Patient Record (EPR) Contract Extension

CPV: Medical information systems · Software supply services

Procedure method

Award procedure without prior publication of a call for competition

Legal basis

CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)

Procurement category

Services

Notice status

Awarded without competition

Procurement threshold

Unspecified in notice

Regulatory regime

Standard

Commercial structure

Stand-alone contract (no framework)

Competition type

Direct award (no call for competition)

GPA / WTO covered

Yes (GPA)

Recurring procurement

Unspecified in notice

First published

6 Nov 2026, 14:49 GMT

Last source update

6 Nov 2026, 14:49 GMT

Authority reference

W118199

FTS notice number

2026/S 000-105806

Classification (CPV)

Medical information systemsSoftware supply services

Delivery area

London (UKI62)

Official registry OCID

ocds-h6vhtk-07b6b8 Find a Tender

Why no open competition

The procurement falls outside the scope of application of the directive

Published justification

Croydon Health Services NHS Trust intends to extend its existing contract with Oracle Health for the continued provision of its acute Electronic Patient Record (EPR) system, on the grounds of technical compatibility, interoperability and the significant technical and operational difficulties associated with introducing an alternative supplier at this stage.<br/><br/>The existing Oracle Health EPR is an established and highly integrated clinical system, supporting essential patient care and operational activities across the Trust. It is embedded within clinical workflows and connected to other clinical and operational systems through established interfaces, data flows and supporting infrastructure. The continued operation of this environment requires compatibility between the core EPR platform, associated applications, hosting arrangements and ongoing application management and support services.<br/><br/>The current contract expires on 28th December 2026. Introducing an alternative EPR supplier within the remaining contractual period would require substantial technical and operational activity, including system configuration, development and testing of interfaces, data migration, validation, clinical safety assurance and the implementation of revised clinical workflows. These activities would need to be undertaken in a planned and controlled manner to protect the integrity and availability of patient information and maintain continuity of essential clinical services. It would not be practicable to complete such a transition before expiry of the existing arrangements.<br/><br/>The proposed extension also incorporates adjustments to the existing services, including additional user capacity, application management and upgrade management services, together with integrated clinical functionality - these requirements are closely connected to the existing EPR environment. Introducing alternative suppliers to deliver these elements separately would create additional technical dependencies and interoperability challenges, potentially requiring further interfaces, configuration, testing and separate support arrangements. Such an approach could result in disproportionate technical difficulties and significant economic inefficiencies, including duplication of implementation, integration, licensing and support costs. It could also necessitate maintaining parallel technical arrangements while the Trust continues to operate and support its existing EPR platform.<br/><br/>The proposed extension with Oracle Health will maintain continuity of the established EPR environment and enable the associated requirements to be delivered within the existing technical and operational arrangements, avoiding the disproportionate disruption and duplication of costs associated with introducing alternative provision at this stage.<br/><br/>The Trust is separately progressing its longer-term EPR strategy, which will include a competitive procurement for its future EPR requirements. The proposed extension is intended to maintain continuity of essential clinical services throughout that process and support implementation and transition to the future arrangements.

Publisher note: The selection of "Price Only" in Section II.2.5 is included solely to satisfy the mandatory validation requirements of the notice template and does not represent an evaluation of the proposed extension. No competitive evaluation has been undertaken in relation to the proposed extension.<br/><br/>The selection of "Award of a contract without prior publication of a call for competition" in Section IV.1.1.1 reflects the Trust's intention to proceed with the proposed extension without a competitive procedure. This notice is being published to provide advance transparency regarding the proposed contractual arrangements and the reasons for the extension and the Trust's intention to undertake a competitive procurement for its longer-term EPR requirements.<br/><br/>The date of 5th November 2026 entered in Section V.2.1.1 is included solely to satisfy the mandatory validation requirements of the notice template. It does not represent the date of contract conclusion. The proposed extension has not yet been executed, and this notice is being published in advance of entering into the extension arrangements.

• Oracle HealthAwarded supplier02519305 6th Floor, The Point, 37 North Wharf Road, Paddington London W2 1 AF, London, London, W2 1 AF

No document links were published on the notice.